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Patient Intake Coordinator Jobs in Raleigh, NC (NOW HIRING)

Intake Coordinator- Full Time

Raleigh, NC

$17.50 - $23.75/hr

The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing ...

New

Pharmacy Technician Intake

Cary, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pharmacy Technician Intake This role focuses on accurately creating and maintaining patient and ... Create accurate patient profiles from scanned or faxed images by entering correct patient and ...

Scheduling Coordinator

Cary, NC · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a ...

Scheduling Coordinator

Cary, NC

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a ...

Scheduling Coordinator

Cary, NC · On-site

$16.50 - $20.75/hr

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a ...

Scheduling Coordinator

Cary, NC · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Patient Care Coordinator

Raleigh, NC

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Patient Care Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Front Office Coordinator - Garner, NC

Garner, NC · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance ...

Intake Clinician- Full Time

Raleigh, NC

$36K - $41K/yr

Intake Clinician- Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Provides accurate and ongoing assessment of patient's status in the admission and prior ...

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Patient Intake Coordinator information

See Raleigh, NC salary details

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How much do patient intake coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient intake coordinator in Raleigh, NC is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.94 per hour, depending on experience, location, and employer.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating with healthcare providers, and handling administrative tasks efficiently. The role often requires strong organizational skills, attention to detail, and the ability to work under time constraints, which can contribute to workplace stress.

What degree do you need to be a patient intake coordinator?

A patient intake coordinator typically needs a high school diploma or equivalent; however, some employers prefer candidates with postsecondary education such as an associate's degree or coursework in healthcare administration, medical assisting, or related fields. Strong organizational and communication skills are also important for this role.

What is the role of a patient intake coordinator?

A patient intake coordinator is responsible for collecting patient information, verifying insurance details, and scheduling appointments. They serve as the first point of contact in healthcare settings, ensuring accurate data entry and efficient patient flow. Strong communication skills and familiarity with electronic health records (EHR) systems are essential for this role.

What are popular job titles related to Patient Intake Coordinator jobs in Raleigh, NC?

For Patient Intake Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Patient Intake Coordinator jobs?

Cities near Raleigh, NC with the most Patient Intake Coordinator job openings:

Intake Coordinator- Full Time

Summit BHC

Raleigh, NC

$17.50 - $23.75/hr

Full-time

Posted 2 days ago

New


Job description

Intake Coordinator- Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina

About the Job:

Schedule: 4, 10-hour shifts working 10am-8pm + Rotating Weekends!
The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing patient call backs and documenting all call activities. Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds to inquiries about hospital services and bed availability, conducts pre-registration, collects necessary data, verifies insurance eligibility, and coordinates with the insurance providers. Intake Coordinators are responsible for maintaining clear communication with patient referrals and families to ensure a smooth admissions process.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

  • Conducts pre-admission screenings. Schedule assessments.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
  • Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of patients.
  • Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
  • Provides information and referral services for internal and external customers.
  • Presents clinical information to a member of the medical staff for approval of intake.
  • Provides crisis intervention services if needed.
  • Verifies insurance upon intake.
  • Maintains all the documentation involved with the admissions process.
  • Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services.
  • Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required. Bachelor's degree in social work, psychology, counseling, or other related field preferred.
  • One or more years' experience in healthcare admissions required. Preferably in the mental health or substance use disorder field.
  • Experience in patient assessment, referral, treatment planning and communication with external review organizations or comparable entities.
  • Knowledge of community resources.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:

This position is onsite at the facility unless the facility identifies position in a remote call center.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor.

Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.


Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

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