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Patient Intake Jobs (NOW HIRING)

The Patient Intake Representative will be responsible for providing excellent customer service to patients and visitors while supporting administrative and patient intake functions. * Candidates will ...

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

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Patient Intake information

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How much do patient intake jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for patient intake in the United States is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Patient Intake position, and why are they important?

To thrive as a Patient Intake specialist, you need excellent organizational skills, attention to detail, and familiarity with healthcare procedures, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems and patient management software is valuable, and some employers may require HIPAA certification. Strong interpersonal communication, compassion, and the ability to maintain confidentiality are important soft skills for this role. These qualities help ensure accurate data collection, positive patient experiences, and smooth clinical operations.

What is a Patient Intake job?

A Patient Intake job involves gathering and verifying patient information before medical appointments. Responsibilities typically include collecting personal details, insurance information, and medical history, as well as scheduling appointments and ensuring accurate data entry. This role is critical for smooth clinic operations and helps healthcare providers deliver efficient and informed care. Strong communication and organizational skills are essential.

What are some typical responsibilities for a Patient Intake specialist during a standard shift?

As a Patient Intake specialist, your main duties include greeting patients, collecting and verifying personal and insurance information, entering data into EHR systems, and preparing charts for medical staff. You’ll also coordinate appointments, answer patient questions, and help facilitate communication between patients and healthcare providers. While most of your time is spent at the front desk or in an administrative area, you may also assist with basic clinical documentation or pre-screening tasks. Your role is vital for ensuring that patient visits begin smoothly and that healthcare teams have the accurate information they need.

How do you spell patient as in calm?

The word 'patient' as in calm or tolerant is spelled P-A-T-I-E-N-T. In the context of a Patient Intake role, understanding common medical and administrative terminology, including correct spelling, is important for accurate documentation and communication.

What is patient vs patience?

In the context of a Patient Intake role, 'patient' refers to a person receiving medical care, while 'patience' describes the ability to remain calm and tolerant during interactions. Understanding these terms helps healthcare staff communicate effectively and provide quality service, especially when managing stressful situations or busy schedules.

What is the meaning of patient person?

In the context of a Patient Intake role, a patient person refers to someone who demonstrates patience, empathy, and good communication skills when interacting with patients. This quality helps ensure a positive experience and accurate information collection during the intake process. Being attentive and respectful is essential for success in this position.

Does patient have two meanings?

In the context of a patient intake role, the term 'patient' primarily refers to an individual receiving medical care. While 'patient' can also mean someone who is tolerant or able to wait calmly, in healthcare settings it most commonly relates to the person being treated. Understanding this distinction can help in accurately documenting and communicating with patients during the intake process.
What cities are hiring for Patient Intake jobs? Cities with the most Patient Intake job openings:
What are the most commonly searched types of Patient Intake jobs? The most popular types of Patient Intake jobs are:
What states have the most Patient Intake jobs? States with the most job openings for Patient Intake jobs include:
Infographic showing various Patient Intake job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $37,307 per year, or $17.9 per hour.

Patient Intake Associate

Patriot Homecare

Philadelphia, PA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Key responsibilities

  • Conduct timely outreach and follow-up to inbound patient referrals and maintain consistent communication with patients and referral sources.

  • Collect and accurately document patient information, support eligibility and payer verification, and ensure intake documentation is complete.

  • Prepare qualified patient referrals for handoff to Intake Leads or downstream teams and support smooth transition into qualification and authorization workflows.


Job description

Overview
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as a Patient Intake Associate and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
  • Make a difference every day in the lives of those who need our help the most
  • Competitive pay
  • Paid on a weekly basis
  • Medical/dental/vision/life insurance
  • Paid holidays/PTO/401(k) match
  • Career growth opportunities
  • Great and collaborative work environment
  • Work-life balance
The Patient Intake Associate supports the patient intake process by ensuring all inbound referrals are quickly contacted, accurately documented, and properly progressed through initial screening and qualification steps. This role is focused on responsiveness, accuracy, and maintaining a clean intake pipeline to support timely service initiation.
Responsibilities
What You Will Do:
Referral Follow-Up & Outreach
  • Conduct timely outreach to inbound patient referrals from MCOs, hospitals, and community sources
  • Ensure same-day or rapid follow-up on all assigned referrals
  • Maintain consistent communication with patients and referral sources as needed
Initial Intake & Information Gathering
  • Collect basic patient information including demographics, location, and service needs
  • Support verification of eligibility and payer requirements as directed
  • Document intake details accurately in system of record
Authorization Intake Support
  • Assist in gathering required information for authorization initiation
  • Ensure all intake documentation is complete and ready for submission
  • Flag missing or incomplete information for escalation
Data Entry & Pipeline Maintenance
  • Maintain accurate and up-to-date records in intake systems (e.g., HealthCloud or CRM)
  • Ensure all required fields and documentation are completed
  • Support pipeline cleanliness and accuracy
Disposition & Escalation Support
  • Support dispositioning of referrals based on defined intake criteria
  • Escalate complex eligibility or service questions to Intake Leads or Manager
  • Ensure timely movement or closure of referrals
Handoff Preparation
  • Prepare "qualified" patient referrals for handoff to Intake Leads or downstream teams
  • Ensure all required intake information is complete and organized
  • Support smooth transition into qualification and authorization workflows Executes additional projects and responsibilities as assigned by supervisor, with a clear expectation of meeting defined timelines and delivering results within established deadlines
Key Metrics
  • Speed to first contact
  • Referral follow-up completion rate
  • Data accuracy/completeness rate
  • Referral-to-initial-screening time
  • Lead leakage rate
Qualifications
Qualifications:
  • 0-2+ years of experience in healthcare support, customer service, or administrative roles
  • Experience with CRM or intake systems (e.g., HealthCloud or similar) a plus
  • Strong communication and organizational skills
  • Healthcare, home care, or patient access experience preferred but not required
Skills and Abilities
  • Strong sense of urgency and responsiveness
  • Excellent communication and patient interaction skills
  • High attention to detail and accuracy
  • Ability to follow structured workflows
  • Comfort working in high-volume, fast-paced environments

*Eligibility for certain benefits may depend on employment status
Patriot Home Care is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.