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How much do patient intake jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient intake in Massachusetts is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $20.48 per hour, depending on experience, location, and employer.

What is a patient intake?

A Patient Intake job involves gathering and verifying patient information before medical appointments. Responsibilities typically include collecting personal details, insurance information, and medical history, as well as scheduling appointments and ensuring accurate data entry. This role is critical for smooth clinic operations and helps healthcare providers deliver efficient and informed care. Strong communication and organizational skills are essential.

What are the typical responsibilities of a patient intake specialist during a standard shift?

As a Patient Intake specialist, your main duties include greeting patients, collecting and verifying personal and insurance information, entering data into EHR systems, and preparing charts for medical staff. You’ll also coordinate appointments, answer patient questions, and help facilitate communication between patients and healthcare providers. While most of your time is spent at the front desk or in an administrative area, you may also assist with basic clinical documentation or pre-screening tasks. Your role is vital for ensuring that patient visits begin smoothly and that healthcare teams have the accurate information they need.

What are the key skills and qualifications needed to thrive in the patient intake position, and why are they important?

To thrive as a Patient Intake specialist, you need excellent organizational skills, attention to detail, and familiarity with healthcare procedures, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems and patient management software is valuable, and some employers may require HIPAA certification. Strong interpersonal communication, compassion, and the ability to maintain confidentiality are important soft skills for this role. These qualities help ensure accurate data collection, positive patient experiences, and smooth clinical operations.

How to become a patient intake specialist?

To become a patient intake specialist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in healthcare or customer service can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems. Certification is not mandatory but can enhance job prospects.

What are the most commonly searched types of Patient Intake jobs in Massachusetts?

The most popular types of Patient Intake jobs in Massachusetts are:

What are popular job titles related to Patient Intake jobs in Massachusetts?

For Patient Intake jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Patient Intake jobs in Massachusetts look for?

The top searched job categories for Patient Intake jobs in Massachusetts are:

Patient Intake jobs near you
Infographic showing various Patient Intake job openings in Massachusetts as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 15% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,744 per year, or $19.6 per hour.

Patient Intake Coordinator (Columbia Care)

TGS Global

Chelmsford, MA • On-site

$18.50 - $21/hr

Full-time

Re-posted 13 days ago

Job description

Description
Reports to: General Manager
Position Overview: The Patient Intake Coordinator is responsible for greeting patients, setting up the patient record in our system and for providing an exceptional patient experience. Under general supervision, enters data from various source documents into computer system for storage, processing and data management purposes. Verifies the accuracy and veracity of the status of all qualifying patients and designated caregivers who come to our dispensary using proper identification and
verification protocol. The Patient Intake Coordinator maintains a visitor log limiting access to the dispensing facility. Answer inquiries independently in accordance with policy.
Major Areas of Responsibility include:
• The Patient Registration Representative must ensure that visitors are escorted, monitored and that authorized identification badges are issued in compliance with State law.
• Collects and manages informational documents to support data integrity.
• This position ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information into the POS.
• The Patient Intake Receptionist confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.
• This position manages patient flow into the consultation area ensuring no more than one patient is admitted per pharmacist on duty and completes other administrative tasks at the dispensary.
• Ensure that transactions are complete, timely, and accurate and conform to internal policies and external regulations.
• Audits data entry transactions to ensure alignment with accounting systems. Alerts management of sourced discrepancies.
Minimum Qualifications (Skills, Knowledge & Abilities):
• All applicants must be at least 21 years of age.
• Demonstrated advanced ability in word processing and spreadsheet software programs including Microsoft Office products, accounting software (QuickBooks preferred), email, etc.
• Proficient in data entry and 10-key.
• Ability to deal with confidential information such as financial records and product inventory reports.
• Ability to work independently and solve routine problems.
• Knowledge of basic accounting principles and practices.
• Skill in using computer and application software for financial transactions.
• Skill in mathematical computations used in accounting.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with those contacted in the course of work.
• Ability to prepare written reports and correspondence, and presentations as required.
• Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.
• Ability to organize and prioritize work.
• Must be at least 21 years of age.
• Available to work weekends and flexible work schedule.
Travel %: 0
FLSA status: Non-exempt
Additional Abilities Required:
• While performing the duties of this job, the employee is required to stand, walk, or sit
for extended periods of time, use hands to perform manual tasks, and lift or move up to
10 pounds (or more with assistance). Must be able to speak and communicate verbally
with co-workers, customers, vendors, etc. The noise level in the work environment is
usually moderate.
• Note: Nothing in this job description restricts the company's right to assign or reassign
duties and responsibilities to this position at any time. Reasonable accommodations may
be made in appropriate circumstances to enable individuals to perform the essential
functions of the position.

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