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Remote Patient Intake Jobs in Massachusetts (NOW HIRING)

Vrtx

Director, Patient Safety ICSR

Boston, MA · On-site +1

$196K - $294K/yr

This position manages the technical aspects of end-to-end safety case intake, processing, quality ... Remote-Eligible Flex Eligibility Status: In this Remote-Eligible role, you can choose to be ...

Talkiatry

Remote Therapist - Massachusetts

Boston, MA · Remote

$70K - $90K/yr

Full operational support including scheduling, billing, intake coordination, credentialing, and ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Massachusetts

Springfield, MA · Remote

$70K - $90K/yr

Full operational support including scheduling, billing, intake coordination, credentialing, and ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Massachusetts

Worcester, MA · Remote

$70K - $90K/yr

Full operational support including scheduling, billing, intake coordination, credentialing, and ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Massachusetts

Cambridge, MA · Remote

$70K - $90K/yr

Full operational support including scheduling, billing, intake coordination, credentialing, and ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Option Care

Chronic Practice Liaison

Boston, MA · Remote

$71K - $95K/yr

... timely patient starts * Partner with Sales, Intake, Pharmacy, and Operations to resolve issues ... Primarily remote with virtual engagement Preferred Qualifications & Interests (PQIs) * Bachelor ...

Option Care

Chronic Practice Liaison

Boston, MA · Remote

$71K - $95K/yr

... timely patient starts * Partner with Sales, Intake, Pharmacy, and Operations to resolve issues ... Primarily remote with virtual engagement Preferred Qualifications & Interests (PQIs) * Bachelor ...

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Remote Patient Intake information

How to become a remote patient intake specialist?

To become a remote patient intake specialist, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with electronic health records (EHR) systems. Relevant experience in healthcare or customer service can be beneficial, and some roles may require certification in medical billing or coding. Proficiency with computer software and the ability to work independently are also important for remote positions.

What are the key skills and qualifications needed to thrive as a remote patient intake specialist?

To thrive as a Remote Patient Intake Specialist, you need strong attention to detail, knowledge of medical terminology, and typically a background in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is crucial. Excellent communication, active listening, and customer service skills help build trust and efficiently gather accurate patient information. These abilities ensure smooth onboarding processes, data accuracy, and a positive patient experience, which are vital for effective healthcare delivery.

What is a remote patient intake specialist?

Remote patient intake specialists are professionals who handle the process of gathering and verifying patient information before a healthcare appointment, all while working remotely. Their responsibilities typically include collecting personal, medical, and insurance details, updating electronic health records, and ensuring all necessary forms are completed accurately. By working remotely, they help streamline the administrative process for healthcare providers and improve the patient experience by making check-in more efficient. This role requires strong communication skills, attention to detail, and proficiency with healthcare software. Remote patient intake specialists play a vital part in maintaining accurate records and supporting smooth healthcare operations.

What is the difference between Remote Patient Intake vs Remote Medical Scheduler?

AspectRemote Patient IntakeRemote Medical Scheduler
CredentialsHigh school diploma or equivalent; medical office experience often preferredHigh school diploma or equivalent; scheduling software knowledge beneficial
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Job ResponsibilitiesCollect patient information, verify insurance, prepare patient recordsSchedule appointments, coordinate provider calendars, manage patient bookings
Industry UsageCommon in healthcare clinics, hospitals, telehealth servicesCommon in healthcare clinics, hospitals, telehealth services

Remote Patient Intake and Remote Medical Scheduler roles both operate in healthcare settings and often share similar credentials and work environments. However, Remote Patient Intake focuses on gathering patient information and verifying insurance, while Remote Medical Scheduler manages appointment scheduling and provider calendars. Understanding these differences helps job seekers find the right role in the healthcare industry.

What are some common challenges faced in a remote patient intake role, and how can I overcome them?

One common challenge in a Remote Patient Intake position is ensuring accurate and complete collection of patient information while communicating virtually. Technical difficulties, such as connectivity issues or unfamiliarity with digital forms, can also arise. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic with patients, and stay organized with digital tools. Familiarizing yourself with the healthcare system's software and maintaining a quiet, distraction-free workspace can further enhance your effectiveness in the role.
What are the most commonly searched types of Patient Intake jobs in Massachusetts? The most popular types of Patient Intake jobs in Massachusetts are:
What are popular job titles related to Remote Patient Intake jobs in Massachusetts? For Remote Patient Intake jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Patient Intake jobs in Massachusetts look for? The top searched job categories for Remote Patient Intake jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Patient Intake jobs? Cities in Massachusetts with the most Remote Patient Intake job openings:
Remote Patient Intake jobs near you
Infographic showing various Remote Patient Intake job openings in Massachusetts as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.

Intake Counselor- Fully Remote, no caseload with Flexible Hours! (LMHC/LCSW/LICSW/LADC/CADC)

Middlesex Recovery, P.C.

Woburn, MA • Remote

$35 - $45/hr

Part-time

Retirement

Posted 10 days ago

Job description

Description

Part-Time Intake Counselor- Fully Remote, no caseload with Flexible Hours! (LMHC/LCSW/LICSW/LADC/CADC)

Position Summary
We are seeking a compassionate and detail oriented Part Time Intake Counselor to join our busy Medication Assisted Treatment (MAT) program. This fully remote position plays a critical role in ensuring patients receive timely access to care through comprehensive assessments, care coordination, and scheduling support.

Key Responsibilities

  • Conduct comprehensive Bio-Psychosocial Assessments (BPSAs) for:
    • New admissions
    • Readmissions
    • Existing patients requiring reassessment
  • Gather and document clinical, psychosocial, medical, substance use, and treatment history information.
  • Assess patient needs and determine appropriate level of care and treatment recommendations.
  • Coordinate patient placement and assign patients to counselors based on patient & program needs.
  • Schedule follow up appointments and ensure continuity of care.
  • Collaborate with counseling, medical, and administrative teams to facilitate a seamless intake process.
  • Maintain accurate and timely documentation in accordance with company, regulatory, and payer requirements.
  • Provide exceptional customer service while engaging patients during the intake process.

Qualifications

  • Bachelor's or Master's degree in Counseling, Social Work, Psychology, or a related behavioral health field preferred.
  • Must hold active MA: LMHC, LCSW, LICSW, LADC, CADC 
  • Experience conducting assessments in substance use disorder, behavioral health, or MAT settings preferred.
  • Strong clinical interviewing, documentation, and organizational skills.
  • Ability to work independently in a fully remote environment.
  • Proficiency with electronic health records and virtual communication platforms.

Why Join Us?

  • Fully remote work environment
  • Flexible part time schedule
  • Opportunity to make a meaningful impact on patients seeking recovery and treatment
  • Collaborative and mission driven team culture

This position is ideal for a counselor who enjoys assessment work, patient engagement, and helping individuals access the care and support they need to begin or continue their recovery journey.

Salary Range:

Salary ranges from $35.00 to $45.00 an hour.

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

Qualified Part-Time Employees receive:

  • 401K Retirement Plan
  • Accrued Sick Time
  • Employee Referral Program
  • Bereavement Leave
  • BayMark Perks Program
  • Jury Duty & Witness Duty Leave
  • BayMark University Learning

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.

Eligible employees may have the opportunity to apply for the Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP), this program offers student loan repayment assistance for qualified professionals, based on approved work locations.  Approved work locations are approved through HRSA and have guidelines to meet such as county suicide rate.  Please note not all locations may qualify. 

What to expect from us:

Middlesex Recovery is a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting.  Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  

Middlesex Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

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