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Patient Intake Jobs in Massachusetts (NOW HIRING)

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Patient Intake information

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$19

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How much do patient intake jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient intake in Massachusetts is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the patient intake position, and why are they important?

To thrive as a Patient Intake specialist, you need excellent organizational skills, attention to detail, and familiarity with healthcare procedures, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems and patient management software is valuable, and some employers may require HIPAA certification. Strong interpersonal communication, compassion, and the ability to maintain confidentiality are important soft skills for this role. These qualities help ensure accurate data collection, positive patient experiences, and smooth clinical operations.

What is a patient intake?

A Patient Intake job involves gathering and verifying patient information before medical appointments. Responsibilities typically include collecting personal details, insurance information, and medical history, as well as scheduling appointments and ensuring accurate data entry. This role is critical for smooth clinic operations and helps healthcare providers deliver efficient and informed care. Strong communication and organizational skills are essential.

What are the typical responsibilities of a patient intake specialist during a standard shift?

As a Patient Intake specialist, your main duties include greeting patients, collecting and verifying personal and insurance information, entering data into EHR systems, and preparing charts for medical staff. You’ll also coordinate appointments, answer patient questions, and help facilitate communication between patients and healthcare providers. While most of your time is spent at the front desk or in an administrative area, you may also assist with basic clinical documentation or pre-screening tasks. Your role is vital for ensuring that patient visits begin smoothly and that healthcare teams have the accurate information they need.

What are the most commonly searched types of Patient Intake jobs in Massachusetts? The most popular types of Patient Intake jobs in Massachusetts are:
What are popular job titles related to Patient Intake jobs in Massachusetts? For Patient Intake jobs in Massachusetts, the most frequently searched job titles are:
Infographic showing various Patient Intake job openings in Massachusetts as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,744 per year, or $19.6 per hour.

Patient Access Intake Representative (Urgent Care)

Southcoast Health System, Inc.

Seekonk, MA

$17.86 - $28.76/hr

Full-time

Retirement

Posted 10 days ago


Southcoast Health rating

7.0

Company rating: 7.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers


Job description

Overview

Community Focused. Care Driven. 

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. 

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.  

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. 

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! 

We are searching for a talented Patient Access Intake Representative (URGENT CARE)

Hours: 32hrs  

Shift: Day/Evening shift, Monday - Friday 8:00am - 8:30om, Saturday - Sunday 9:00am - 5:30pm with weekend and holiday rotation 

Location: Urgent Care - Seekonk, MA. Urgent Care team members are expected to rotate across Urgent Care sites as needed.  Locations include: Lakeville, Fall River, Seekonk, Dartmouth, Fairhaven, Taunton and Wareham. 

A career at Southcoast Health offers you: 

  • A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve 
  • Competitive pay and comprehensive benefits package 
  • Generous Earned Time Off Package** 
  • Employee Wellbeing Program 
  • 403B Retirement Plan with company match 
  • Tuition assistance / Federal Loan Forgiveness programs 
  • Professional growth opportunities and customized leadership training 

**Available to regular status employees who are scheduled to work a minimum of 24 hours. 

Southcoast Health is an Equal Opportunity Employer. 

ResponsibilitiesPosition reports to the Manager, Urgent Care. Perform a wide variety of duties to facilitate patient access throughout the organization. Ensure patient compliance with applicable SPG policy and obtains accurate patient information to insure patient safety and optimal reimbursement to the organization in accordance with various external regulations. Determine and actively collect patient liabilities. Sign Biomedical waste manifest receipt when vendor picks up waste. Required to work weekends and Holidays. Expected to stay later than scheduled if a patient checks in close to closing time.Qualifications
  • Equal to completion of four years of high school plus additional courses or training required; Associates Degree preferred.
  • Demonstrate very good communication & interpersonal skills.
  • Strong computer skills including medical based programs.
  • Proficiency with Word, Excel, and other software programs preferred.
  • Over three years related health care experience including working with third party payers preferred.
  • Complete state approved biomedical waste training required to sign waste manifest documents within 90 days of hire.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay RangeUSD $17.86 - USD $28.76 /Hr.Rotation Schedule Requirement Every other weekend, every other holidayEmployment Type: OTHER

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