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Patient Intake Jobs in Atlanta, GA (NOW HIRING)

ProCo

Senior Patient Intake Specialist

Marietta, GA · On-site

$16 - $21.50/hr

Senior Patient Intake Specialist Receive. Advocate. Convert. AICA Orthopedics • Marietta, GA • Full-Time, On-Site Hourly + performance bonuses • Range confirmed before posting THE ROLE When an ...

Druid City Vital Care

Intake Coordinator

Peachtree City, GA · On-site

$16.75 - $22.75/hr

Patient Intake Process * Accurately process patient intake and referral information using knowledge of ICD-10 and ICD-9 coding, pharmaceutical drugs, and dosing. * Conduct initial assessments to ...

GEORGIA SURGICARE, LLC

Patient Coordinator

Atlanta, GA · On-site

$16.25 - $22/hr

Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey. * Attention to Detail - Maintain updated records of ...

GEORGIA SURGICARE, LLC

Patient Coordinator

Alpharetta, GA · On-site

$16.50 - $22/hr

Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey. * Attention to Detail - Maintain updated records of ...

Abby Care

GA - Intake Nurse

Atlanta, GA · On-site

The Role The Intake Nurse serves as the clinical gatekeeper for new referrals and prospective ... Review incoming referrals, leads, and prospective patient inquiries for clinical appropriateness.

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Patient Intake information

See Atlanta, GA salary details

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How much do patient intake jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient intake in Atlanta, GA is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $18.03 per hour, depending on experience, location, and employer.

What is a patient intake?

A Patient Intake job involves gathering and verifying patient information before medical appointments. Responsibilities typically include collecting personal details, insurance information, and medical history, as well as scheduling appointments and ensuring accurate data entry. This role is critical for smooth clinic operations and helps healthcare providers deliver efficient and informed care. Strong communication and organizational skills are essential.

What are the typical responsibilities of a patient intake specialist during a standard shift?

As a Patient Intake specialist, your main duties include greeting patients, collecting and verifying personal and insurance information, entering data into EHR systems, and preparing charts for medical staff. You’ll also coordinate appointments, answer patient questions, and help facilitate communication between patients and healthcare providers. While most of your time is spent at the front desk or in an administrative area, you may also assist with basic clinical documentation or pre-screening tasks. Your role is vital for ensuring that patient visits begin smoothly and that healthcare teams have the accurate information they need.

What are the key skills and qualifications needed to thrive in the patient intake position, and why are they important?

To thrive as a Patient Intake specialist, you need excellent organizational skills, attention to detail, and familiarity with healthcare procedures, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems and patient management software is valuable, and some employers may require HIPAA certification. Strong interpersonal communication, compassion, and the ability to maintain confidentiality are important soft skills for this role. These qualities help ensure accurate data collection, positive patient experiences, and smooth clinical operations.

How to become a patient intake specialist?

To become a patient intake specialist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Relevant experience in healthcare or customer service can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems. Certification is not mandatory but can enhance job prospects.

What are the most commonly searched types of Patient Intake jobs in Atlanta, GA?

The most popular types of Patient Intake jobs in Atlanta, GA are:

What are popular job titles related to Patient Intake jobs in Atlanta, GA?

For Patient Intake jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Patient Intake jobs in Atlanta, GA look for?

The top searched job categories for Patient Intake jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Patient Intake jobs?

Cities near Atlanta, GA with the most Patient Intake job openings:

Patient Intake jobs near you
Infographic showing various Patient Intake job openings in Atlanta, GA as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 18% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,876 per year, or $17.2 per hour.

Senior Patient Intake Specialist

ProCo

Marietta, GA • On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Senior Patient Intake Specialist
Receive. Advocate. Convert.
AICA Orthopedics • Marietta, GA • Full-Time, On-Site
Hourly + performance bonuses • Range confirmed before posting
THE ROLE
When an injured person calls AICA, they are often in pain, confused, and deciding in real time whether to take action. You are the first voice they hear - and your job is to make sure they follow through.
Your primary function is inbound: receive every contact, earn trust fast, and convert that conversation into a scheduled appointment. At the senior level, you also handle escalated cases, set the quality standard, and support the development of newer agents.
ABOUT AICA ORTHOPEDICS
AICA is Atlanta's premier integrated orthopedic and injury care network - 21 locations, 400+ employees, and 25 years caring for accident victims across metro Atlanta. Our patient population is primarily personal injury: individuals managing auto accidents, attorney relationships, and insurance coordination while trying to get their lives back. We are fast-moving, data-driven, and growing.
WHAT YOU'LL DO
Inbound Conversion
  • Answer inbound calls, web inquiries, and referrals - primarily auto accident and PI patients.
  • Convert contacts into scheduled appointments through empathetic, consultative conversation.
  • Route each patient correctly based on injury type, insurance status, and attorney representation.
  • Handle escalated or complex patient situations with professionalism and sound judgment.
  • Meet answer rate and inbound conversion targets as primary performance metrics.
Attorney Referral Coordination
  • Connect unrepresented patients to attorney referral resources when appropriate.
  • Coordinate with attorney offices on referred cases; document referral status in Salesforce.
  • Meet attorney referral rate as a standing KPI.
Team Quality & Senior Responsibilities
  • Serve as a quality benchmark for the inbound team - your calls set the standard.
  • Support onboarding and development of newer agents through call shadowing and peer coaching.
  • Surface process gaps or patient experience issues to the contact center manager.
CRM & Compliance
  • Own complete, accurate Salesforce documentation for every patient interaction.
  • Maintain full HIPAA compliance across all patient communications and records.
  • Use CRM reporting to self-monitor performance and flag follow-up gaps.
WHAT YOU'LL OWN
Primary performance metrics:
  • Answer rate - no inbound contact left unaddressed within SLA
  • Inbound call-to-appointment conversion rate
  • Show rate - scheduled patients who arrive for their first appointment
  • Attorney referral rate - eligible patients connected to legal resources
  • Patient satisfaction score
  • Data input accuracy - CRM record quality across all interactions
WHAT WE NEED
  • Healthcare, medical scheduling, or personal injury experience.
  • Familiarity with attorney referral processes or insurance coordination.
  • 3+ years in an inbound call center, patient intake, or appointment-setting role.
  • Demonstrated track record meeting or exceeding inbound conversion and answer rate targets.
  • Salesforce or equivalent CRM proficiency; comfortable managing multiple platforms simultaneously.
  • Exceptional active listening and empathy - you de-escalate without losing the conversion.
  • Sound judgment for handling complex or sensitive patient situations independently.
  • Typing speed of 40+ WPM with strong data entry accuracy.
  • Bilingual English/Spanish a strong plus given our patient population.
COMPENSATION & BENEFITS
  • Base salary commensurate with experience - range confirmed before posting.
  • Performance bonuses tied to conversion rate, answer rate, and show rate.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid holidays and PTO.
  • Structured onboarding, ongoing coaching, and career advancement within AICA's growing network.
SCHEDULE & LOCATION
  • On-site at AICA headquarters, Marietta, GA.
  • Full-time, 40 hours per week, Monday through Friday.
  • Schedule flexibility considered for the right candidate based on business need.
Requirements
WHAT WE NEED
  • Healthcare, medical scheduling, or personal injury experience.
  • Familiarity with attorney referral processes or insurance coordination.
  • 3+ years in an inbound call center, patient intake, or appointment-setting role.
  • Demonstrated track record meeting or exceeding inbound conversion and answer rate targets.
  • Salesforce or equivalent CRM proficiency; comfortable managing multiple platforms simultaneously.
  • Exceptional active listening and empathy - you de-escalate without losing the conversion.
  • Sound judgment for handling complex or sensitive patient situations independently.
  • Typing speed of 40+ WPM with strong data entry accuracy.
  • Bilingual English/Spanish a strong plus given our patient population

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