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Patient Intake Jobs in Detroit, MI (NOW HIRING)

Jayes Tech LLC

Patient Intake Coordinator

Ypsilanti, MI · On-site

$500K - $800K/yr

Receive, review, and triage new referrals for specialty medications, home infusion therapies, and ambulatory infusion center services, creating complete and accurate intake records. * Verify patient ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI · On-site

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

KabaFusion

Intake Representative

Novi, MI · On-site

$35K - $40K/yr

You will work collaboratively with other departments to ensure we are providing an exceptional level of patient care with each interaction. Essential Duties & Responsibilities: * Initiates intake ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI · On-site

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI · On-site

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

AdvisaCare

Home Health Intake Coordinator

Troy, MI · On-site

$17 - $23.25/hr

As a Home Health Intake Coordinator, you will be the first point of contact for patients and families, responsible for gathering essential patient information, verifying insurance coverage, and ...

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All JobsPatient Intake JobsPatient Intake Jobs in Detroit, MI

Patient Intake information

See Detroit, MI salary details

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How much do patient intake jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient intake in Detroit, MI is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the patient intake position, and why are they important?

To thrive as a Patient Intake specialist, you need excellent organizational skills, attention to detail, and familiarity with healthcare procedures, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems and patient management software is valuable, and some employers may require HIPAA certification. Strong interpersonal communication, compassion, and the ability to maintain confidentiality are important soft skills for this role. These qualities help ensure accurate data collection, positive patient experiences, and smooth clinical operations.

What is a patient intake?

A Patient Intake job involves gathering and verifying patient information before medical appointments. Responsibilities typically include collecting personal details, insurance information, and medical history, as well as scheduling appointments and ensuring accurate data entry. This role is critical for smooth clinic operations and helps healthcare providers deliver efficient and informed care. Strong communication and organizational skills are essential.

What are the typical responsibilities of a patient intake specialist during a standard shift?

As a Patient Intake specialist, your main duties include greeting patients, collecting and verifying personal and insurance information, entering data into EHR systems, and preparing charts for medical staff. You’ll also coordinate appointments, answer patient questions, and help facilitate communication between patients and healthcare providers. While most of your time is spent at the front desk or in an administrative area, you may also assist with basic clinical documentation or pre-screening tasks. Your role is vital for ensuring that patient visits begin smoothly and that healthcare teams have the accurate information they need.

What are the most commonly searched types of Patient Intake jobs in Detroit, MI? The most popular types of Patient Intake jobs in Detroit, MI are:
What are popular job titles related to Patient Intake jobs in Detroit, MI? For Patient Intake jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Patient Intake jobs in Detroit, MI look for? The top searched job categories for Patient Intake jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Patient Intake jobs? Cities near Detroit, MI with the most Patient Intake job openings:
Patient Intake jobs near you
Infographic showing various Patient Intake job openings in Detroit, MI as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,135 per year, or $16.4 per hour.

Patient Intake Coordinator

Jayes Tech LLC

Ypsilanti, MI • On-site

$500K - $800K/yr

Full-time

Posted 23 days ago

Job description

Position Overview

The Intake Coordinator – Specialty, Home Infusion, and Ambulatory Infusion Center is responsible for managing end-to-end referral intake across ambulatory infusion, home infusion, and specialty pharmacy patients. This position ensures timely insurance verification, benefit investigation, prior authorization support, and accurate data entry into payer portals and pharmacy systems such as Caretend, supporting a Monday–Friday 8:30 a.m.–5:00 p.m. schedule with flexibility for workload-driven after-hours support.
Key Responsibilities

  • Receive, review, and triage new referrals for specialty medications, home infusion therapies, and ambulatory infusion center services, creating complete and accurate intake records.
  • Verify patient demographics and Michigan payer coverage; update insurance information using systems such as Availity and other payer portals for all sites of care.
  • Conduct benefit investigations and support prior authorization processes for infusion medications, specialty drugs, and HCPCS-coded supplies used in the home and in the ambulatory infusion center.
  • Collaborate with billing and reimbursement teams to ensure accurate HCPCS data, proper payer selection, and clean claims submission for specialty, home infusion, and ambulatory infusion services.
  • Use pharmacy systems such as Caretend to enter orders, verify dose, volume, and day supply, and perform basic pharmacy calculations related to infusion therapies under pharmacist guidance.
  • Coordinate with pharmacists, nurses, and scheduling staff to ensure timely medication preparation, delivery, and nursing visits for home patients, and appropriate chair time and nursing coverage in the ambulatory infusion center.
  • Communicate financial responsibility, including copays, coinsurance, and deductibles, to patients and caregivers and escalate complex issues to billing or compliance as needed.
  • Manage high-volume phone, fax, and electronic referral queues, routing communication to appropriate departments while maintaining a professional, service-focused demeanor.
  • Support after-hours/on-call operations when workload dictates by assisting with urgent referrals, benefit checks, or documentation updates in accordance with on-call protocols.
  • Maintain organized electronic documentation, including scanned orders, authorizations, and intake forms, in accordance with internal policies and external regulatory requirements.
  • Participate in performance improvement initiatives related to intake accuracy, shipping and supply data integrity, and patient communication, including HCPCS mapping in delivery and documentation systems.
Required Qualifications

  • High school diploma or equivalent; post-secondary coursework in healthcare, pharmacy technology, or medical billing preferred.
  • 2–3 years of experience in specialty pharmacy, home infusion, ambulatory infusion center intake, or medical intake/insurance verification, with specific experience working with Michigan payers.
  • Proficiency with payer systems such as Availity and similar web portals for eligibility, benefits, and authorization workflows.
  • Experience using pharmacy management/EHR systems such as Caretend for intake, order entry, and documentation.
  • Working knowledge of HCPCS billing codes and basic understanding of infusion-related billing requirements for drugs and supplies across ambulatory and home settings.
  • Ability to perform basic pharmacy calculations (dose, volume, rate, and day supply) with strong attention to detail.
  • Demonstrated multitasking skills in a busy, deadline-driven environment, Monday–Friday 8:30 a.m.–5:00 p.m., with flexibility for workload-driven after-hours support.
  • Proficiency in Microsoft Excel and Word and comfort working with shared spreadsheets, logs, and intake dashboards.
  • Excellent written and verbal communication skills, including professional email, telephone etiquette, and clear, concise documentation.
Skills and Competencies

  • Detail-oriented with a strong focus on accuracy in data entry, eligibility verification, pharmacy calculations, and HCPCS coding to support clean claims and timely reimbursement.
  • Strong customer service and interpersonal skills when discussing coverage, financial responsibility, and scheduling with patients and caregivers in both home and ambulatory settings.
  • High level of organization and ability to prioritize referrals, follow up on missing information, and track authorization status across multiple service lines.
  • Collaborative mindset with the ability to work effectively with pharmacists, technicians, nurses, billing staff, and leadership in a specialty, home infusion, and ambulatory infusion center environment.
  • Commitment to compliance with HIPAA, payer rules, and internal quality assurance and performance improvement initiatives.