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Patient Intake Coordinator Jobs in Raleigh, NC (NOW HIRING)

Synergy Face + Body

Medspa Coordinator

Wake Forest, NC

$18.50/hr

Medspa Coordinator Location: Wake Forest, NC 27587 Job Overview We are seeking a highly organized ... Manage client intake forms and maintain accurate patient records. * Answer phone calls, respond to ...

Aesthetic Partners

Medspa Coordinator

Wake Forest, NC · On-site

Medspa Coordinator Location: Wake Forest, NC 27587 Job Overview We are seeking a highly organized ... Manage client intake forms and maintain accurate patient records. * Answer phone calls, respond to ...

Duke Health

Athletic Trainer- Orthopaedics

Wake Forest, NC · On-site

$19.25 - $26.25/hr

This role assists with patient intake, clinical preparation, provider support, patient education, care coordination, and clinic flow to help ensure safe, efficient, and patient centered care.). JOB ...

Duke Health

Athletic Trainer- Orthopaedics

Wake Forest, NC

$19.25 - $26.25/hr

This role assists with patient intake, clinical preparation, provider support, patient education, care coordination, and clinic flow to help ensure safe, efficient, and patient centered care.). JOB ...

Duke University

Athletic Trainer- Orthopaedics

Wake Forest, NC · On-site

$19.25 - $26.25/hr

This role assists with patient intake, clinical preparation, provider support, patient education, care coordination, and clinic flow to help ensure safe, efficient, and patient centered care.). JOB ...

Brady Services

Bid Coordinator

Raleigh, NC · On-site

... document intake through tracking and follow up. This role serves as a central point of ... Communicate with customers in a friendly, professional, and patient manner * Perform all duties ...

Talkiatry

Psychiatrist (Remote)

Durham, NC · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... intake coordination, and licensing Clinical autonomy & flexibility: * Control over schedule and weekly availability * Session length within established clinical standards * Patient population ...

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Patient Intake Coordinator information

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$11

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$25

How much do patient intake coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient intake coordinator in Raleigh, NC is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.94 per hour, depending on experience, location, and employer.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What degree do you need to be a patient intake coordinator?

A patient intake coordinator typically needs a high school diploma or equivalent; however, some employers prefer candidates with postsecondary education such as an associate's degree or coursework in healthcare administration, medical assisting, or related fields. Strong organizational and communication skills are also important for this role.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating with healthcare providers, and handling administrative tasks efficiently. The role often requires strong organizational skills, attention to detail, and the ability to work under time constraints, which can contribute to workplace stress.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

What is the role of a patient intake coordinator?

A patient intake coordinator is responsible for collecting patient information, verifying insurance details, and scheduling appointments. They serve as the first point of contact in healthcare settings, ensuring accurate data entry and efficient patient flow. Strong communication skills and familiarity with electronic health records (EHR) systems are essential for this role.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

What are popular job titles related to Patient Intake Coordinator jobs in Raleigh, NC?

For Patient Intake Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Intake Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Patient Intake Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Intake Coordinator jobs?

Cities near Raleigh, NC with the most Patient Intake Coordinator job openings:

Patient Intake Coordinator jobs near you

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.

Raleigh, NC • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Customer Service Representative - Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • Ability to work cooperatively with others.
  • Assist with office operations including supply monitoring, deposits, and batch reporting.
  • Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
  • Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
  • Coordinate documentation and service setup for respiratory products and medical equipment.
  • Deal politely with patients and referral sources.
  • Maintain organized records and referral logs in compliance with JCAHO and company standards.
  • Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
  • Manage several tasks at once.
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.
  • Predictable and regular attendance (arrive to work on time).
  • Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
  • Provide technical assistance and support for walk-in and retail equipment requests.
  • Performs other duties as assigned.

Why Join Rotech?
  • Be part of a mission-driven team improving lives through home-based care.
  • Work in a supportive environment with opportunities for growth and advancement.
  • Competitive compensation, benefits, and employee recognition programs.

Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen (when applicable for the position)
  • Compliance with healthcare facility credentialing process (when applicable for the position)
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience
  • High school diploma or GED equivalent, required

Preferred Education and/or Experience
  • One year of related work experience, preferred
  • Experience in home healthcare, medical billing, or patient intake (preferred).
  • Familiarity with insurance verification and reimbursement practices.
  • Knowledge of medical terminology and durable medical equipment is a plus.

Skills and Competencies
  • Ability to interpret and respond to various forms of communication (verbal, written, visual)
  • Capable of working independently and collaboratively within a team
  • Demonstrated problem-solving, time management, and organizational skills
  • Excellent verbal and written communication skills in English
  • Maintain confidentiality and handle sensitive information with discretion
  • Strong attention to detail and ability to multi-task effectively

Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands
  • Ability to lift and carry office and patient equipment (minimum 35 lbs)
  • May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
  • Must be able to sit, stand, walk, talk, and listen for extended periods
  • Regular contact with patients and equipment may involve exposure to contagious pathogens
  • Requires close vision for reading small print on screens and paperwork

Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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