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Patient Intake Coordinator Jobs in Raleigh, NC (NOW HIRING)

Raleigh Oaks Behavioral Health

Manager- Intake

Garner, NC · On-site

$90 - $120/hr

Maintains productivity levels that are aligned with patient census, curtailing unnecessary overtime ... coordinates with Business Office and Utilization Management. * Provides insurance verification ...

Summit BHC

Intake RN - Call Center

Raleigh, NC

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

$65 - $90/hr

## Intake RN - Call CenterApplylocations: Raleigh Oaks Behavioral Healthtime type: Full timeposted on ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN - Call Center

Garner, NC · On-site

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN- Full Time- Night Shift

Garner, NC · On-site

Intake RN- Full Time- Night Shift | Raleigh Oaks Behavioral Health | Garner, North Carolina About ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

IVX Health

Front Desk Coordinator

Garner, NC · On-site

$14.50 - $18.75/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, Saturday rotation | 8am - 5pm ... Strong understanding of insurance verification, billing basics, and the patient intake process

Summit BHC

Intake RN- Full Time- Night Shift

Garner, NC · On-site

Intake RN- Full Time- Night Shift | Raleigh Oaks Behavioral Health | Garner, North Carolina About ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN- Full Time- Night Shift

Garner, NC · On-site

$55 - $75/hr

## Intake RN- Full Time- Night ShiftApplylocations: Raleigh Oaks Behavioral Healthtime type: Full ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

IVI RMA North America

Patient Navigators

Raleigh, NC · On-site

$27 - $35/hr

... coordinating appointments and procedures in collaboration with the medical team. Essential ... Welcome patient and assist to ensure portal enrollment, patient intake and new patient paperwork is ...

New

AccessPT

Patient Coordinator

Clayton, NC

$14/hr

If so, then please submit your resume to apply for the Patient Coordinator position in our Clayton ... Daily duties include scheduling appointments and initial evaluations, taking initial intake ...

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Patient Intake Coordinator information

See Raleigh, NC salary details

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How much do patient intake coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient intake coordinator in Raleigh, NC is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.94 per hour, depending on experience, location, and employer.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating schedules, and ensuring accurate data entry. The role often requires strong organizational skills and the ability to handle high-pressure situations, especially in busy healthcare environments.

What are the most commonly searched types of Patient Intake jobs in Raleigh, NC?

The most popular types of Patient Intake jobs in Raleigh, NC are:

What are popular job titles related to Patient Intake Coordinator jobs in Raleigh, NC?

For Patient Intake Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Intake Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Patient Intake Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Intake Coordinator jobs?

Cities near Raleigh, NC with the most Patient Intake Coordinator job openings:

Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $37,817 per year, or $18.2 per hour.

Front Office Coordinator, Part-Time - Cary (Piedmont), NC

Athletico Physical Therapy

Cary, NC • On-site

$16.75 - $22/hr

Other

Medical, Retirement

Posted 3 days ago

New

Athletico Physical Therapy rating

6.6

Company rating: 6.6 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

573rd of 898 rated healthcare providers

Job description

Position Overview
About Us:
At Athletico, we believe in the power of support - because a little help can lead to extraordinary achievements. Physical therapy isn't just about recovery; it's about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.
Our mission is simple yet powerful: Extraordinary people improving lives.
Position Summary:
The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).
Benefits offered with this part-time position:
  • Commuter: Pre-Tax Transit & Parking
  • Retirement 401(k) (for 21+) w/ Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • KinderCare Discount
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Bereavement Time Off & Resources (part-time and full-time employees)
  • Learn more by checking out our 2026 Athletico's Benefits Summary.
Essential Duties and Responsibilities:The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.
  • Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
  • Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
  • Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
  • Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
  • Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
  • Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
  • Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
  • Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
  • Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
  • Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
  • Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
  • Organizes activities (e.g., patient's goal celebrations, holiday celebrations) in coordination with the clinical team.
  • Provide Rehab Aide cross training on front office duties.
Qualifications:
  • Education:
    • High School Diploma or GED
  • Knowledge and Technical Skills:
    • Excellent customer service skills
    • Proficient with the use of MS Office, Outlook and Excel
    • Knowledge of healthcare insurance benefits and coverage preferred
    • Experience with requesting and managing customer payments preferred
  • Work Experience
    • 1-2 years of customer service required
    • 1-2 years of healthcare administration preferred
Knowledge and Technical Skills:
  • Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
  • Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
  • Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
  • Working knowledge of HIPAA compliance and patient privacy standards
  • Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
  • Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
  • Strong organizational and time management skills with attention to detail and accuracy in data entry
  • Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements
Language Skills:
  • Ability to read, write and speak English proficiently
Physical Demands:
  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Work Environment:
  • Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
Minimum Salary/Wage
USD$ 15.00 Hr.
Maximum Salary/Wage
USD$ 23.50 Hr.

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