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Hospital Intake Jobs (NOW HIRING)

T MASSACHUSETTS LLC

Intake Technician - Days

Worcester, MA · On-site

$17 - $24/hr

Experience working in a hospital intake department or business office preferred. Your Care Matters What we provide for our team: * 401(k) + matching * Health insurance [100% company-paid applicable ...

UHS

DIR - ASSESSMENT/REFERRAL BH

Columbus, IN · On-site

... hospital intake departments. Therefore, this person must collaborate and work well both independently and as a team member. The Director of Intake provides direct care, leadership, direction, and ...

Larkin Community Hospital

Intake Coordinator

Miami, FL · On-site

$17.25 - $23.50/hr

The Intake Coordinator plays a critical role in managing the initial patient engagement process ... Demonstrates safe and correct restraint procedures and documentation as per hospital policy.

Larkin Community Hospital

Intake Coordinator - FT

Miami, FL · On-site

$17.25 - $23.50/hr

The Intake Coordinator plays a critical role in managing the initial patient engagement process ... Demonstrates safe and correct restraint procedures and documentation as per hospital policy.

Oaklawn Hospital

Intake Specialist

Marshall, MI · On-site

$17 - $23/hr

Intake Specialist Job Summary: General responsibility of providing professional evaluation and ... Routinely reviews voluntary admissions process with patients, recipient rights, other hospital ...

Larkin Community Hospital

Intake Coordinator - PD

Miami, FL · On-site

$17.25 - $23.50/hr

The Intake Coordinator plays a critical role in managing the initial patient engagement process ... Demonstrates safe and correct restraint procedures and documentation as per hospital policy.

Larkin Community Hospital

Intake Coordinator - FT

Miami, FL · On-site

$17.25 - $23.50/hr

The Intake Coordinator plays a critical role in managing the initial patient engagement process ... Demonstrates safe and correct restraint procedures and documentation as per hospital policy.

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Hospital Intake information

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$31K

$44.4K

$83.5K

How much do hospital intake jobs pay per year?

As of Jul 17, 2026, the average yearly pay for hospital intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Hospital Intake vs Medical Secretary?

AspectHospital IntakeMedical Secretary
Required CredentialsHigh school diploma, medical office training, sometimes certificationHigh school diploma, administrative training, certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in, insurance verification, data entryScheduling appointments, managing correspondence, record keeping
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, healthcare organizations

Hospital Intake and Medical Secretary roles both operate within healthcare settings, but Hospital Intake focuses on patient check-in and insurance processes, while Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the key skills and qualifications needed to thrive as a Hospital Intake Specialist, and why are they important?

To thrive as a Hospital Intake Specialist, you need knowledge of medical terminology, patient registration processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and insurance verification tools is important. Strong interpersonal skills, attention to detail, and the ability to handle stressful situations help ensure positive patient experiences and efficient admissions. These skills are crucial for accurate data collection, regulatory compliance, and maintaining the smooth flow of hospital operations.

What are the typical challenges faced by hospital intake professionals, and how can they be managed effectively?

Hospital intake professionals often manage high patient volumes, quickly collecting and verifying critical information under time pressure. They must balance accuracy with efficiency, maintain patient confidentiality, and handle stressful situations with empathy. Effective communication and strong organizational skills are crucial to prevent errors and ensure smooth patient flow. Teamwork with medical staff and adaptability to rapidly changing situations also help in managing these challenges successfully.

What does a hospital intake coordinator do?

A hospital intake coordinator is responsible for greeting and registering patients as they arrive at the hospital, collecting personal and medical information, verifying insurance details, and ensuring that admission paperwork is completed accurately. They serve as the first point of contact for patients and their families, helping to answer questions and guide them through the hospital’s admission process. Intake coordinators also work closely with medical staff to make sure patients are assigned to the appropriate departments or care teams based on their needs.
More about Hospital Intake jobs
What cities are hiring for Hospital Intake jobs? Cities with the most Hospital Intake job openings:
What are the most commonly searched types of Hospital Intake jobs? The most popular types of Hospital Intake jobs are:
What states have the most Hospital Intake jobs? States with the most job openings for Hospital Intake jobs include:
What job categories do people searching Hospital Intake jobs look for? The top searched job categories for Hospital Intake jobs are:
Hospital Intake jobs near you
Infographic showing various Hospital Intake job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 70% Full Time, 18% Part Time, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Call Center Director - Behavioral Health (Hospital Intake)

Communicarehealth

Blue Ash, OH

$36K - $41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242


Call Center Director - Behavioral Health (Hospital Intake)

Position Title: Call Center Director - Behavioral Health

Department: Call Center

Status: Exempt

Position Summary

The Call Center Director - Behavioral Health is responsible for overseeing call center operations supporting inpatient and outpatient behavioral health services. This role ensures efficient intake, scheduling, and patient access to hospital-based care while delivering a high-quality patient experience.

Key Responsibilities

  • Oversee call center operations supporting behavioral health hospital admissions and scheduling
  • Manage intake processes for mental health services, ensuring proper level-of-care placement
  • Monitor KPIs including call volume, response times, patient access, and scheduling outcomes
  • Lead hiring, training, and development of call center supervisors and staff
  • Ensure staff are trained on behavioral health intake assessments, crisis calls, and patient engagement
  • Collaborate with hospital leadership and clinical teams to align admissions with bed availability and program capacity
  • Ensure compliance with HIPAA and hospital regulatory standards
  • Implement call center technologies and workflow improvements
  • Develop intake scripts, triage protocols, and standard operating procedures
  • Analyze call data to improve efficiency and patient access
  • Oversee crisis call handling and ensure proper escalation for individuals in need of immediate care

Qualifications

  • Bachelor's degree in Healthcare Administration, Business, or related field preferred
  • 3+ years of call center leadership experience preferred.
  • Experience in behavioral health, hospital intake, or healthcare access strongly preferred
  • Knowledge of mental health services and level-of-care criteria preferred
  • Strong leadership, communication, and organizational skills
  • Ability to manage high-volume, fast-paced environments

About Us

We are a leading behavioral health hospital organization dedicated to providing high-quality mental health and substance use disorder treatment services across multiple levels of care. Our facilities are designed to deliver safe, compassionate, and clinically effective treatment for individuals in need of acute and ongoing behavioral health support.

Our team is committed to improving access to care and ensuring every patient receives timely, appropriate services in a supportive environment. We partner closely with clinical, operational, and community stakeholders to deliver coordinated care that promotes recovery and long-term wellness.

We operate with a strong focus on patient experience, service excellence, and measurable outcomes. Through our call centers and admissions teams, we play a critical role in connecting individuals and families to the care they need-when they need it most.

At our core, we value:

  • Compassionate Care - Treating every patient with dignity and respect
  • Access & Responsiveness - Ensuring timely entry into appropriate levels of care
  • Clinical Excellence - Delivering evidence-based, outcome-driven treatment
  • Teamwork - Collaborating across departments to support patient success
  • Accountability - Maintaining high standards in service, compliance, and performance

Join a mission-driven organization where your work directly impacts patients, families, and communities every day.

Perks with us!

  • Medical Packages with Rx
  • Flexible Spending Accounts (FSA)
  • Dependent Care Spending Accounts
  • Dental Care Program
  • Vision Plan
  • Life Insurance Options
  • Accidental Insurances
  • Paid Time Off + Paid Holidays
  • Employee Assistance Programs
  • 401k with a Company Match

Education + Leadership Development

  • Up to $15,000 in Tuition Reimbursements
  • Student Loan Forgiveness Programs

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.

Apply