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Hospital Intake Jobs in Virginia (NOW HIRING)

UHS

Intake Clinician- Night Shift

Petersburg, VA · On-site

$30.86 - $46.28/hr

Poplar Springs Hospital i s a 183 bed acute care and residential facility. For more than 30 years ... The Intake Counselor is responsible for providing service to a variety of customer groups ...

Summit BHC

Intake RN- Nights

Williamsburg, VA · On-site

The Intake RN performs assessments at or outside the facility, depending on the needs of the patient or hospital. Screens and assesses admissions to evaluate clinical and medical appropriateness and ...

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All JobsHospital Intake JobsHospital Intake Jobs in Virginia

Hospital Intake information

See Virginia salary details

$30.7K

$44K

$82.8K

How much do hospital intake jobs pay per year?

As of Jul 17, 2026, the average yearly pay for hospital intake in Virginia is $44,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $42,600.00 per year, depending on experience, location, and employer.

What is the difference between Hospital Intake vs Medical Secretary?

AspectHospital IntakeMedical Secretary
Required CredentialsHigh school diploma, medical office training, sometimes certificationHigh school diploma, administrative training, certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in, insurance verification, data entryScheduling appointments, managing correspondence, record keeping
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, healthcare organizations

Hospital Intake and Medical Secretary roles both operate within healthcare settings, but Hospital Intake focuses on patient check-in and insurance processes, while Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the key skills and qualifications needed to thrive as a Hospital Intake Specialist, and why are they important?

To thrive as a Hospital Intake Specialist, you need knowledge of medical terminology, patient registration processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and insurance verification tools is important. Strong interpersonal skills, attention to detail, and the ability to handle stressful situations help ensure positive patient experiences and efficient admissions. These skills are crucial for accurate data collection, regulatory compliance, and maintaining the smooth flow of hospital operations.

What are the typical challenges faced by hospital intake professionals, and how can they be managed effectively?

Hospital intake professionals often manage high patient volumes, quickly collecting and verifying critical information under time pressure. They must balance accuracy with efficiency, maintain patient confidentiality, and handle stressful situations with empathy. Effective communication and strong organizational skills are crucial to prevent errors and ensure smooth patient flow. Teamwork with medical staff and adaptability to rapidly changing situations also help in managing these challenges successfully.

What does a hospital intake coordinator do?

A hospital intake coordinator is responsible for greeting and registering patients as they arrive at the hospital, collecting personal and medical information, verifying insurance details, and ensuring that admission paperwork is completed accurately. They serve as the first point of contact for patients and their families, helping to answer questions and guide them through the hospital’s admission process. Intake coordinators also work closely with medical staff to make sure patients are assigned to the appropriate departments or care teams based on their needs.
What are popular job titles related to Hospital Intake jobs in Virginia? For Hospital Intake jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Hospital Intake jobs in Virginia look for? The top searched job categories for Hospital Intake jobs in Virginia are:
Hospital Intake jobs near you
Infographic showing various Hospital Intake job openings in Virginia as of July 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 69% Full Time, 18% Part Time, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,016 per year, or $21.2 per hour.

Home Health Intake Lead

Home Recovery Home Aid

Richmond, VA • On-site

Full-time

Posted 8 days ago

Job description

We're looking for an Intake Lead for our growing Home Health business!

The Home Health Intake Lead oversees the daily operations of the centralized intake function, ensuring timely and accurate processing of referrals across multiple branch locations. This role serves as the primary resource for intake staff, referral sources, branch leaders, and clinical teams, helping to drive referral conversion, improve patient access, and ensure compliance with home health regulations and payer requirements.

The Intake Lead balances hands-on intake responsibilities with team leadership, workflow oversight, training, and performance monitoring. This position works closely with scheduling, clinical leadership, human resources, account executives and branch operations teams to support organizational growth and exceptional customer service.


Intake Operations

  • Lead daily intake operations for multiple home health locations.
  • Monitor referral pipelines to ensure timely processing and conversion of referrals to admissions.
  • Review referrals for completeness, payer eligibility, service availability, and compliance requirements.
  • Coordinate with referral sources, physicians, hospitals, case managers, account executives and internal clinical teams to obtain necessary documentation.
  • Ensure referrals are processed accurately and within established service-level expectations.
  • Support intake staff during periods of high volume and assist with complex referral situations.
  • Ensure intake is staffed after hours and weekends for timely processing of referrals 7 days a week.

Team Leadership

  • Provide day-to-day guidance, coaching, and support to Intake Coordinators and Intake Specialists.
  • Assist with onboarding and training of new intake team members.
  • Monitor workloads and adjust assignments to maintain productivity and service levels.
  • Identify opportunities for process improvement and operational efficiency.
  • Participate in performance management activities, including feedback, coaching, and development planning.

Customer Service & Relationship Management

  • Promote a customer-focused culture that delivers exceptional service to patients, families, referral partners, and internal stakeholders.
  • Resolve escalated referral or intake concerns promptly and professionally.
  • Build collaborative relationships with branch leaders, clinical managers, and external referral sources.

Compliance & Quality

  • Ensure intake processes comply with Medicare, Medicaid, commercial payer, and accreditation requirements.
  • Maintain accurate documentation within the electronic medical record and related systems.
  • Monitor key performance indicators such as referral response time, conversion rates, admission timeliness, and intake accuracy.
  • Support audits and quality improvement initiatives as needed.

Reporting & Analytics

  • Track and report intake metrics, trends, and operational performance.
  • Identify barriers to referral conversion and recommend corrective actions.
  • Assist leadership in forecasting staffing and workflow needs based on referral volume.

Education

  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred.

Experience

  • Minimum of three years of healthcare intake, admissions, scheduling, or related operational experience.
  • Minimum of one year of leadership, supervisory, or lead experience preferred.
  • Home health, hospice, or post-acute care experience strongly preferred.
  • Experience working with Medicare, Medicaid, and commercial insurance verification processes preferred.

Knowledge, Skills & Abilities

  • Strong understanding of home health referral and admission processes.
  • Knowledge of payer authorization and insurance verification requirements.
  • Excellent organizational and prioritization skills.
  • Strong customer service and relationship-building abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with electronic medical records, scheduling systems, and Microsoft Office applications.
  • Strong verbal and written communication skills.
  • Ability to analyze operational data and drive process improvements.

Physical Requirements

  • Ability to remain seated and work at a computer for extended periods.
  • Ability to communicate effectively by phone, video conference, and in person.
  • Ability to occasionally lift up to 15 pounds.

CareRing Health, LLC is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.

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