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Virtual Patient Intake Coordinator Jobs in Virginia

Lincare

Intake Coordinator

Virginia Beach, VA

$15.75 - $21.25/hr

  • Medical

The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a ... Facilitates intake process by procuring all patient information necessary to determine home ...

New

Lincare Holdings, Inc.

Intake Coordinator

Virginia Beach, VA · On-site

$15.75 - $21.25/hr

  • Medical

The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a ... Facilitates intake process by procuring all patient information necessary to determine home ...

New

Blue Dove Home Health S

Intake Coordinator

Manassas, VA · On-site

$18 - $24.50/hr

Job Responsibilities: 1. Answers phones, receives all intake information for paraprofessional cases ... Handles matters related to staff and the patient they serve, with the exception of issues that ...

New

Blue Dove Home Health S

Intake Coordinator

Manassas, VA · On-site

$18 - $24.50/hr

Job Responsibilities: 1. Answers phones, receives all intake information for paraprofessional cases ... Handles matters related to staff and the patient they serve, with the exception of issues that ...

New

BenchMark Physical Therapy

Patient Care Coordinator

Chester, VA · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

New

Upstream Rehabilitation

Patient Care Coordinator

Abingdon, VA · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Upstream Rehabilitation

Patient Care Coordinator

Staunton, VA

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Benchmark Physical Therapy

Patient Care Coordinator

Abingdon, VA · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

Benchmark Physical Therapy

Patient Care Coordinator

Chester, VA · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

New

Upstream Rehabilitation

Patient Care Coordinator

Chester, VA

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in ...

New

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Virtual Patient Intake Coordinator information

What is the difference between Virtual Patient Intake Coordinator vs Virtual Medical Receptionist?

AspectVirtual Patient Intake CoordinatorVirtual Medical Receptionist
CredentialsMedical assistant certification or relevant healthcare trainingHigh school diploma or equivalent, some healthcare experience
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Employer & IndustryHospitals, clinics, telehealth servicesMedical offices, clinics, telehealth platforms
Primary ResponsibilitiesScheduling, patient data collection, insurance verificationAnswering calls, scheduling appointments, patient communication

The Virtual Patient Intake Coordinator and Virtual Medical Receptionist roles share similarities in work environment and employer types, but the coordinator typically handles more detailed patient data and insurance tasks, requiring specific healthcare certifications. The receptionist focuses on communication and scheduling. Both roles are essential in healthcare settings, often performed remotely to improve patient experience.

What are some common challenges faced by virtual patient intake coordinators, and how can they be managed effectively?

Virtual Patient Intake Coordinators often face challenges such as managing high call volumes, ensuring accurate data entry, and maintaining clear communication with both patients and clinical staff. Navigating multiple software systems while providing empathetic, efficient service can be demanding, especially when handling sensitive patient information. To manage these challenges, coordinators benefit from strong organizational skills, attention to detail, and ongoing training on privacy protocols and technology platforms. Regular team check-ins and clear escalation pathways also help maintain workflow and support collaboration within the healthcare team.

What are the key skills and qualifications needed to thrive as a virtual patient intake coordinator?

To thrive as a Virtual Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical terminology, often supported by experience in healthcare administration or medical office procedures. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and secure communication platforms is typically required. Excellent communication, problem-solving, and customer service skills help build trust and rapport with patients remotely. These skills are essential for accurately managing patient information, ensuring compliance, and delivering a seamless intake experience in a virtual healthcare environment.

What does a virtual patient intake coordinator do?

A Virtual Patient Intake Coordinator is responsible for collecting and managing patient information remotely before their medical appointments. They verify insurance details, gather medical histories, schedule appointments, and ensure all required forms are completed. Their role helps streamline the patient admission process, improves communication between patients and healthcare providers, and supports efficient clinic operations. This position typically involves using electronic health record (EHR) systems and communicating with patients via phone, email, or online portals.

What is a remote virtual patient intake coordinator?

A remote virtual patient intake coordinator is a healthcare professional who manages patient registration and information collection remotely, often using electronic health records and communication tools. They verify patient details, schedule appointments, and ensure accurate data entry, typically working from home with skills in communication and healthcare software. This role supports healthcare providers by streamlining the patient onboarding process in a virtual environment.

What are popular job titles related to Virtual Patient Intake Coordinator jobs in Virginia?

For Virtual Patient Intake Coordinator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Virtual Patient Intake Coordinator jobs in Virginia look for?

The top searched job categories for Virtual Patient Intake Coordinator jobs in Virginia are:

What cities in Virginia are hiring for Virtual Patient Intake Coordinator jobs?

Cities in Virginia with the most Virtual Patient Intake Coordinator job openings:

Virtual Patient Intake Coordinator jobs near you
Infographic showing various Virtual Patient Intake Coordinator job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Intake Coordinator

Lincare

Virginia Beach, VA

$15.75 - $21.25/hr

Full-time

Medical

Posted 2 days ago

New

Lincare rating

6.9

Company rating: 6.9 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

457th of 887 rated healthcare providers

Job description

The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a seamless transition from the acute care setting to home care for our patients.

  • Establishes and maintains relationships with referral sources by receiving and processing intake information for potential patients who require home infusion therapy
  • Facilitates intake process by procuring all patient information necessary to determine home infusion admission based on supportive clinical data, prescribed therapy, assignment of home infusion benefits, and following all patient acceptance criteria policies and procedures
  • Identifies participating payers and contractual pricing agreements
  • Verifies health insurance coverage using verification forms
  • Inquires about case management, with authorization number and pre-certification
  • Obtains/maintains authorization numbers
  • Performs case management updates for changes in therapy and patient status
  • Once verification is complete and admission criteria is reviewed/approved by clinical staff, contacts referral source to notify of acceptance or denial of referral
  • When needed, coordinates the discharge plan with the referral source/discharge planner, nursing agency when applicable, pharmacy, and patient/caregiver
  • Establishes relationships with licensed and certified nursing agencies to provide clinical nursing services to pharmacy patients
  • Notifies patient or approved patient advocate and explains their financial responsibilities
  • Completes all applicable sections of Intake and Confirmation forms, and enters into CPR+
  • Negotiates pricing with case management under the direct supervision of Center Manager
  • Assists with the creation and maintenance of Medicare CMNs
  • Obtains and tracks authorizations
  • Completes monthly re-verification of Medicaid recipients
  • Documents credit and cash co-payments made at location level
  • Obtains clinical documentation necessary for billing
  • Responsible for the intake of personal referrals
  • Data-entry and updating patients' demographic information
  • Insurance benefit verification and coordination with nursing and pharmacy staff
  • Prepares and manages paperwork and documentation for billing and collections
  • Resolves patient/payee issues in a timely manner

EDUCATION/EXPERIENCE

  • high school diploma or equivalent
  • 2-5 years of medical terminology, insurance verification, and/or medical services experience required
  • 1-2 years of experience with home infusion preferred
  • Experience with ICD-9 coding preferred
  • College degree is desirable
  • 2-3 years experience with home care, discharge planning, or insurance billing a plus
  • Maintain a current insurable driver's license

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

Facebook

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