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Hospital Intake Jobs in Ohio (NOW HIRING)

lhs

Hospice Nurse Intake Coordinator

Cleveland, OH · On-site

$17.50 - $23.75/hr

Evaluate incoming referrals from hospitals, long-term care facilities, and community physicians to determine initial hospice eligibility based on CMS guidelines. * Clinical Triage: Review complex ...

Oceans Healthcare

Intake Specialist PRN

Dayton, OH · On-site

$17.25 - $23/hr

The culture of our hospitals is built around service. All jobs performed on our team are worthwhile ... The Intake Specialist receives and responds to call inquiries for potential admissions and ...

company907

Financial Intake Specialist

Dover, OH · On-site

$16.50 - $22.25/hr

The Financial Intake Specialist will be responsible for patient registration, completing financial ... Three years of medical office or hospital experience preferred. Must be proficient in using ...

Oceans Healthcare

Intake Specialist PRN

Dayton, OH · On-site

$15.75 - $21/hr

The culture of our hospitals is built around service. All jobs performed on our team are worthwhile ... The Intake Specialist receives and responds to call inquiries for potential admissions and ...

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All JobsHospital Intake JobsHospital Intake Jobs in Ohio

Hospital Intake information

What is the difference between Hospital Intake vs Medical Secretary?

AspectHospital IntakeMedical Secretary
Required CredentialsHigh school diploma, medical office training, sometimes certificationHigh school diploma, administrative training, certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in, insurance verification, data entryScheduling appointments, managing correspondence, record keeping
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, healthcare organizations

Hospital Intake and Medical Secretary roles both operate within healthcare settings, but Hospital Intake focuses on patient check-in and insurance processes, while Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

How to become a hospital intake?

To become a hospital intake specialist, candidates typically need a high school diploma or equivalent and strong communication skills. Some positions may require experience with medical records, patient scheduling, or familiarity with healthcare software; certifications in medical administration can also be beneficial.

What are the key skills and qualifications needed to thrive as a hospital intake specialist, and why are they important?

To thrive as a Hospital Intake Specialist, you need knowledge of medical terminology, patient registration processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and insurance verification tools is important. Strong interpersonal skills, attention to detail, and the ability to handle stressful situations help ensure positive patient experiences and efficient admissions. These skills are crucial for accurate data collection, regulatory compliance, and maintaining the smooth flow of hospital operations.

What are the typical challenges faced by hospital intake professionals, and how can they be managed effectively?

Hospital intake professionals often manage high patient volumes, quickly collecting and verifying critical information under time pressure. They must balance accuracy with efficiency, maintain patient confidentiality, and handle stressful situations with empathy. Effective communication and strong organizational skills are crucial to prevent errors and ensure smooth patient flow. Teamwork with medical staff and adaptability to rapidly changing situations also help in managing these challenges successfully.

What does a hospital intake coordinator do?

A hospital intake coordinator is responsible for greeting and registering patients as they arrive at the hospital, collecting personal and medical information, verifying insurance details, and ensuring that admission paperwork is completed accurately. They serve as the first point of contact for patients and their families, helping to answer questions and guide them through the hospital’s admission process. Intake coordinators also work closely with medical staff to make sure patients are assigned to the appropriate departments or care teams based on their needs.

What does hospital intake do at a hospital?

Hospital intake staff are responsible for registering patients, verifying insurance information, and collecting medical histories upon arrival. They ensure patients are properly documented and directed to the appropriate departments or healthcare providers, often using electronic health record systems. This role requires strong communication skills and attention to detail to facilitate smooth patient admissions.
What are the most commonly searched types of Hospital Intake jobs in Ohio? The most popular types of Hospital Intake jobs in Ohio are:
What are popular job titles related to Hospital Intake jobs in Ohio? For Hospital Intake jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Hospital Intake jobs in Ohio look for? The top searched job categories for Hospital Intake jobs in Ohio are:
What cities in Ohio are hiring for Hospital Intake jobs? Cities in Ohio with the most Hospital Intake job openings:
Hospital Intake jobs near you
Infographic showing various Hospital Intake job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 66% Full Time, 25% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Call Center Director - Behavioral Health (Hospital Intake)

Communicarehealth

Blue Ash, OH

$36K - $41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242


Call Center Director - Behavioral Health (Hospital Intake)

Position Title: Call Center Director - Behavioral Health

Department: Call Center

Status: Exempt

Position Summary

The Call Center Director - Behavioral Health is responsible for overseeing call center operations supporting inpatient and outpatient behavioral health services. This role ensures efficient intake, scheduling, and patient access to hospital-based care while delivering a high-quality patient experience.

Key Responsibilities

  • Oversee call center operations supporting behavioral health hospital admissions and scheduling
  • Manage intake processes for mental health services, ensuring proper level-of-care placement
  • Monitor KPIs including call volume, response times, patient access, and scheduling outcomes
  • Lead hiring, training, and development of call center supervisors and staff
  • Ensure staff are trained on behavioral health intake assessments, crisis calls, and patient engagement
  • Collaborate with hospital leadership and clinical teams to align admissions with bed availability and program capacity
  • Ensure compliance with HIPAA and hospital regulatory standards
  • Implement call center technologies and workflow improvements
  • Develop intake scripts, triage protocols, and standard operating procedures
  • Analyze call data to improve efficiency and patient access
  • Oversee crisis call handling and ensure proper escalation for individuals in need of immediate care

Qualifications

  • Bachelor's degree in Healthcare Administration, Business, or related field preferred
  • 3+ years of call center leadership experience preferred.
  • Experience in behavioral health, hospital intake, or healthcare access strongly preferred
  • Knowledge of mental health services and level-of-care criteria preferred
  • Strong leadership, communication, and organizational skills
  • Ability to manage high-volume, fast-paced environments

About Us

We are a leading behavioral health hospital organization dedicated to providing high-quality mental health and substance use disorder treatment services across multiple levels of care. Our facilities are designed to deliver safe, compassionate, and clinically effective treatment for individuals in need of acute and ongoing behavioral health support.

Our team is committed to improving access to care and ensuring every patient receives timely, appropriate services in a supportive environment. We partner closely with clinical, operational, and community stakeholders to deliver coordinated care that promotes recovery and long-term wellness.

We operate with a strong focus on patient experience, service excellence, and measurable outcomes. Through our call centers and admissions teams, we play a critical role in connecting individuals and families to the care they need-when they need it most.

At our core, we value:

  • Compassionate Care - Treating every patient with dignity and respect
  • Access & Responsiveness - Ensuring timely entry into appropriate levels of care
  • Clinical Excellence - Delivering evidence-based, outcome-driven treatment
  • Teamwork - Collaborating across departments to support patient success
  • Accountability - Maintaining high standards in service, compliance, and performance

Join a mission-driven organization where your work directly impacts patients, families, and communities every day.

Perks with us!

  • Medical Packages with Rx
  • Flexible Spending Accounts (FSA)
  • Dependent Care Spending Accounts
  • Dental Care Program
  • Vision Plan
  • Life Insurance Options
  • Accidental Insurances
  • Paid Time Off + Paid Holidays
  • Employee Assistance Programs
  • 401k with a Company Match

Education + Leadership Development

  • Up to $15,000 in Tuition Reimbursements
  • Student Loan Forgiveness Programs

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.

Apply