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Patient First Receptionist Jobs (NOW HIRING)

Middlesex Health System

Receptionist

New Haven, CT · On-site

$15.75 - $20.75/hr

Shift: 1st Shift, Days Position Summary The Receptionist is the central point of communication ... and patient-first care that's making health care better. Through our affiliation with the Mayo ...

DOCS Dermatology Group

Medical Receptionist

Grove City, OH · On-site

$15.50 - $18.75/hr

... patient-first care. With over 300 providers across 120 clinics in 10 states, the group offers ... Role Description The Medical Receptionist is a full-time, on-site role based in Grove City, OH.

Nephrology Associates

Medical Receptionist

Gallatin, TN · On-site

$18 - $22/hr

Join our clinic as a Medical Receptionist. You'll be the first point of contact for patients ... A supportive, patient-first team environment focused on professionalism, compassion, and growth.

New

Everything CPAP, LLC

Medical Receptionist

Boise, ID · On-site

$15.75 - $19/hr

Everything CPAP, LLC is looking for a friendly and organized Medical Receptionist to be the ... Strong interpersonal and customer service skills with a patient-first attitude * Excellent ...

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Patient First Receptionist information

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How much do patient first receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient first receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a Patient First receptionist?

Patient First Receptionists are administrative professionals who serve as the first point of contact for patients at Patient First urgent care centers. Their responsibilities include greeting patients, registering them, verifying insurance, answering phone calls, scheduling appointments, and handling inquiries. They play a crucial role in ensuring a smooth patient check-in process and providing excellent customer service. Additionally, they may assist with maintaining patient records and supporting clinical staff as needed.

How does a Patient First receptionist typically collaborate with medical staff to ensure smooth patient flow?

A Patient First Receptionist works closely with nurses, physicians, and other administrative staff to coordinate patient check-ins, appointment scheduling, and documentation. They act as the first point of contact, gathering accurate information and relaying it promptly to clinical teams. Regular communication and a proactive approach help address scheduling conflicts and urgent patient needs, ensuring an efficient and positive experience for both patients and staff.

What are the key skills and qualifications needed to thrive as a Patient First receptionist, and why are they important?

To thrive as a Patient First Receptionist, you need excellent organizational abilities, attention to detail, and a foundational understanding of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to remain calm under pressure help set top candidates apart. These competencies ensure efficient patient flow, accurate record-keeping, and a welcoming environment, all crucial for delivering high-quality patient service.

What is the difference between Patient First Receptionist vs Medical Secretary?

AspectPatient First ReceptionistMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare facilitiesMedical offices, hospitals, clinics, often handling administrative tasks
Primary ResponsibilitiesGreeting patients, scheduling, answering callsManaging correspondence, medical records, appointment scheduling

The Patient First Receptionist primarily handles front desk duties like greeting patients and scheduling appointments, while the Medical Secretary manages administrative tasks such as correspondence and medical records. Both roles are essential in healthcare settings and often overlap in skills, but their focus differs slightly.

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What cities are hiring for Patient First Receptionist jobs?

Cities with the most Patient First Receptionist job openings:

What states have the most Patient First Receptionist jobs?

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What job categories do people searching Patient First Receptionist jobs look for?

The top searched job categories for Patient First Receptionist jobs are:

Patient First Receptionist jobs near you
Infographic showing various Patient First Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Receptionist

Middlesex Health System

New Haven, CT • On-site

$15.75 - $20.75/hr

Full-time

Medical

Re-posted 13 days ago

Job description

Position Highlights
  • Department: MH Ear Nose and Throat
  • Hours: 40 hours per week
  • Shift: 1st Shift, Days

Position Summary
The Receptionist is the central point of communication among patients, providers, other members of the health care team and client companies. She/he provides a superior level of service excellence to patients, providers and staff in a caring and supportive manner. Maintains strict patient confidentiality of personal and financial information of patients at all times. Provides registration data entry, clerical and reception functions including answering and routing telephone calls, greeting patients, scheduling appointments, processing medical records requests, filing and any related tasks as delegated by the Manager.
Essential Duties & Responsibilities
  • Greets patients and responds to inquiries providing appropriate customer service
  • Assists patient with practice/office-specific registration processes, to include kiosk/computer registration process if needed
  • Enters patient demographic and/or insurance information into appropriate electronic medical record (EMR) system for tracking, billing or other purposes
  • Schedules/reschedules patient appointments based on department/practice policy or guidelines
  • Collects and posts patient payments as required
  • Answers phones and responds to patient inquiries appropriately; addresses patients needs based on the scope of the position and clinical setting. Appropriately triages calls, referring to providers as necessary.
  • Responds to inquiries from patient message inbox in timely manner
  • Completes appropriate work items utilizing EMR system, to include patient follow-ups, pre-registrations, referrals, insurance authorizations, and other matters as needed
  • Scans patient records into appropriate EMR system
  • Processes faxes, incoming mail, and paperwork as required
  • Completes daily office close and reconciliation as needed
  • Understands and utilizes EMR system consistent with role, abides by all federal laws and organizational privacy policies
  • Performs administrative and other duties consistent with position and needs of office

Minimum Qualifications
  • High School Diploma or equivalent
  • Solid computer skills
  • Strong customer service skills
  • Solid communication skills

Preferred Qualifications
  • Receptionist / secretarial experience in a healthcare setting
  • Associates Degree
  • HIPAA knowledge
  • Medical knowledge
  • EPIC Electronic Medical Records experience

Comprehensive Benefits Offered
  • Competitive and affordable benefits package
  • Shift Differentials
  • Continuing Education assistance
  • Tuition reimbursement
  • Student Loan relief through Fiducius
  • Quick commute access from I-84, Route 9 and surrounding areas

About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

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