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Patient First Receptionist Jobs (NOW HIRING)

Middlesex Health System

Receptionist

Middletown, CT · On-site

$16 - $21/hr

Shift 1 Position Summary The Receptionist is the central point of communication among patients ... and patient-first care that's making health care better. Through our affiliation with the Mayo ...

Middlesex Health System

Receptionist - Float

Middletown, CT · On-site

$16 - $21/hr

Position Summary The Receptionist is the central point of communication among patients, providers ... and patient-first care that's making health care better. Through our affiliation with the Mayo ...

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How much do patient first receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient first receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a Patient First receptionist?

Patient First Receptionists are administrative professionals who serve as the first point of contact for patients at Patient First urgent care centers. Their responsibilities include greeting patients, registering them, verifying insurance, answering phone calls, scheduling appointments, and handling inquiries. They play a crucial role in ensuring a smooth patient check-in process and providing excellent customer service. Additionally, they may assist with maintaining patient records and supporting clinical staff as needed.

How does a Patient First receptionist typically collaborate with medical staff to ensure smooth patient flow?

A Patient First Receptionist works closely with nurses, physicians, and other administrative staff to coordinate patient check-ins, appointment scheduling, and documentation. They act as the first point of contact, gathering accurate information and relaying it promptly to clinical teams. Regular communication and a proactive approach help address scheduling conflicts and urgent patient needs, ensuring an efficient and positive experience for both patients and staff.

What are the key skills and qualifications needed to thrive as a Patient First receptionist, and why are they important?

To thrive as a Patient First Receptionist, you need excellent organizational abilities, attention to detail, and a foundational understanding of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to remain calm under pressure help set top candidates apart. These competencies ensure efficient patient flow, accurate record-keeping, and a welcoming environment, all crucial for delivering high-quality patient service.

What is the difference between Patient First Receptionist vs Medical Secretary?

AspectPatient First ReceptionistMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare facilitiesMedical offices, hospitals, clinics, often handling administrative tasks
Primary ResponsibilitiesGreeting patients, scheduling, answering callsManaging correspondence, medical records, appointment scheduling

The Patient First Receptionist primarily handles front desk duties like greeting patients and scheduling appointments, while the Medical Secretary manages administrative tasks such as correspondence and medical records. Both roles are essential in healthcare settings and often overlap in skills, but their focus differs slightly.

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Patient First Receptionist jobs near you
Infographic showing various Patient First Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Front Desk Medical Receptionist

Radiology Center

Brooklyn, NY • On-site

$19 - $22/hr

Part-time

Posted 14 days ago

Job description

About the Role:
We are looking for a reliable, detail-oriented, and friendly Front Desk Medical Receptionist to join our medical imaging practice on a part-time basis.
This is an excellent opportunity for healthcare, nursing, medical, or other allied health STUDENTS who are looking to gain valuable experience in a professional medical environment while working a part-time schedule.
Schedule
  • 9:00 AM – 8:00 PM
  • Alternating weekends
  • Part-time position
Responsibilities:
  • Greet and check in patients in a professional and compassionate manner
  • Schedule, confirm, and manage patient appointments for radiology procedures
  • Verify insurance eligibility and obtain prior authorizations as needed
  • Collect and process patient co-pays, billing information, and medical records
  • Answer and direct incoming phone calls, responding to patient inquiries promptly
  • Maintain accurate patient demographics and data entry in EMR/EHR systems
  • Coordinate with radiologists, technologists, and clinical staff to ensure smooth patient flow
Requirements:
  • 1+ years of front desk or medical receptionist experience preferred but not required
  • Familiarity with medical terminology, insurance verification, and prior authorization processes
  • Proficiency with EMR/EHR software and general computer skills
  • Strong communication and interpersonal skills with a patient-first attitude
  • Ability to multitask and stay organized in a fast-paced clinical environment
  • High school diploma or equivalent required; medical administrative certification a plus
About Us:
Our Radiology Center is a trusted diagnostic imaging serving the Brooklyn community with a commitment to accuracy, efficiency, and compassionate patient care. Patients choose us for our state-of-the-art imaging technology and our warm, professional staff.