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Patient First Receptionist Jobs (NOW HIRING)

Opendoorhealth

Clinical Receptionist

Eureka, CA · On-site

$25 - $28.87/hr

Receptionists are responsible for setting the tone of the patient's visit at Open Door Community ... Demonstrate "Patient First" behaviors that reflect world-class customer service standards. * Assist ...

Opendoorhealth

Clinical Receptionist

Eureka, CA

$25 - $28.87/hr

Receptionists are responsible for setting the tone of the patient's visit at Open Door Community ... Demonstrate "Patient First" behaviors that reflect world-class customer service standards. * Assist ...

Ault and Massey Family Dentistry

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Dental Receptionist

Savoy, IL · On-site

$18 - $20/hr

We are seeking a detail-oriented and personable Dental Receptionist with expertise in insurance ... Supportive team environment with a patient-first philosophy * Paid time off, Dental benefits ...

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Patient First Receptionist information

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How much do patient first receptionist jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for patient first receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Patient First Receptionist vs Medical Secretary?

AspectPatient First ReceptionistMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare facilitiesMedical offices, hospitals, clinics, often handling administrative tasks
Primary ResponsibilitiesGreeting patients, scheduling, answering callsManaging correspondence, medical records, appointment scheduling

The Patient First Receptionist primarily handles front desk duties like greeting patients and scheduling appointments, while the Medical Secretary manages administrative tasks such as correspondence and medical records. Both roles are essential in healthcare settings and often overlap in skills, but their focus differs slightly.

How does a Patient First Receptionist typically collaborate with medical staff to ensure smooth patient flow?

A Patient First Receptionist works closely with nurses, physicians, and other administrative staff to coordinate patient check-ins, appointment scheduling, and documentation. They act as the first point of contact, gathering accurate information and relaying it promptly to clinical teams. Regular communication and a proactive approach help address scheduling conflicts and urgent patient needs, ensuring an efficient and positive experience for both patients and staff.

How to become an urgent care receptionist?

To become an urgent care receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with medical office software and knowledge of healthcare procedures can be beneficial; some employers may also require certification in medical reception or administrative support.

What are the key skills and qualifications needed to thrive as a Patient First Receptionist, and why are they important?

To thrive as a Patient First Receptionist, you need excellent organizational abilities, attention to detail, and a foundational understanding of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to remain calm under pressure help set top candidates apart. These competencies ensure efficient patient flow, accurate record-keeping, and a welcoming environment, all crucial for delivering high-quality patient service.

What jobs pay 4000 a week without a degree?

A Patient First Receptionist typically earns less than $4,000 weekly, as this role usually offers hourly wages that amount to lower weekly pay. High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, or skilled trades like electricians and commercial drivers, which may require experience, certifications, or licenses. These positions often involve commission, bonuses, or overtime to achieve higher earnings.

How much does a patient service representative make at Patient First?

A patient service representative at Patient First typically earns around $12 to $15 per hour, depending on experience and location. The role involves front-desk duties, patient interaction, and administrative tasks, often requiring good communication skills and basic computer proficiency.

Is Patient First a good place to work?

Patient First receptionists typically work in a healthcare environment, performing administrative tasks such as scheduling, patient check-in, and insurance verification. The work environment is fast-paced and requires good communication skills, with opportunities for advancement and benefits common in healthcare settings.

What are Patient First Receptionists?

Patient First Receptionists are administrative professionals who serve as the first point of contact for patients at Patient First urgent care centers. Their responsibilities include greeting patients, registering them, verifying insurance, answering phone calls, scheduling appointments, and handling inquiries. They play a crucial role in ensuring a smooth patient check-in process and providing excellent customer service. Additionally, they may assist with maintaining patient records and supporting clinical staff as needed.
More about Patient First Receptionist jobs
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What job categories do people searching Patient First Receptionist jobs look for? The top searched job categories for Patient First Receptionist jobs are:
Patient First Receptionist jobs near you
Infographic showing various Patient First Receptionist job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Clinical Receptionist

Opendoorhealth

Eureka, CA • On-site

$25 - $28.87/hr

Full-time

Posted 13 days ago

Job description

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access

RCHC Redwood Community Health CenterFirst impressions mean so much. Receptionists are responsible for setting the tone of the patient's visit at Open Door Community Health. They greet patients, in-person and on the telephone, make appointments, answer questions, enter and review information in the electronic scheduling and records systems and facilitate patient requests for access and information. Receptionists should be caring and compassionate, able to multi-task, work in a team environment and be committed to helping patients access needed services in a busy environment. Related experience or customer service training preferred.

Compensation Range:

$25.00-$28.87

Hmong and Spanish speakers who successfully pass a language exam will receive a minimum of .75 cents added to their wage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Driving a Better Patient Experience

  • Welcome and check in patients, greet visitors, and ensure they are directed to the appropriate staff member.
  • Provide courteous and professional assistance to patients in person and over the phone.
  • Demonstrate "Patient First" behaviors that reflect world-class customer service standards.
  • Assist patients with scheduling, rescheduling, and coordinating appointments to meet their needs.
  • Apply trauma-informed care and de-escalation techniques after completing required training.
  • Utilize triage tools to route patients to clinical staff for timely assessment and care.
  • Ensure a clean and sanitized waiting area and work environment to promote patient safety and comfort.

Teamwork and Communication

  • Promote ODHC services in a positive and professional manner, serving as a knowledgeable resource for patients.
  • Collaborate with medical assistants and providers to maintain efficient patient flow throughout the clinic.
  • Participate actively in staff meetings and contribute to team-based problem-solving.
  • Communicate effectively with patients and staff to resolve inquiries and route calls or messages appropriately.

Administrative and Technical Responsibilities

  • Process patient check-out and schedule follow-up appointments accurately.
  • Collect fees, co-payments, and past-due balances; reconcile and secure payments at the end of each day.
  • Post encounters and payments in the system and ensure accurate financial documentation.
  • Verify and update patient registration information; assist with insurance enrollment as needed.
  • Review patient forms for completeness and accuracy; issue required documentation promptly.
  • Create and maintain patient charts and records in compliance with organizational standards.
  • Monitor and maintain inventory of forms and office supplies to support daily operations.
  • Adhere to ODCHC attendance policies and perform additional duties as assigned by the supervisor.

Compliance and Policy Adherence

  • Commitment to organizational policies and procedures.
  • Ability to represent ODCHC's interests professionally in the community.
  • Follows and reinforces ODCH Learning Better Together process after training.

QUALIFICATIONS AND EXPECTATIONS:

  • Strong people skills and the ability to establish constructive professional working relationships among a diverse workforce.
  • Ability to work as a member of a team and independently as needed.
  • Ability to manage difficult or confrontational situations in a calm, consistent, and equitable manner.
  • Ability to write routine reports and correspondence.
  • Ability to convey complex concepts in a clear, concise, and logical manner to a variety of audiences.
  • Ability to effectively represent ODCHC's interests in the community and maintain effective working relationships among co-workers, public, private, and professional groups.
  • Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
  • Adheres to ODCHC's policies and procedures.

EDUCATION AND EXPERIENCE:

  • High school diploma or GED.
  • One to three months of related experience and/or training.

CERTIFICATES, LICENSES, REGISTRATIONS: None.

SUPERVISORY RESPONSIBILITIES: None.

SUPERVISION AND SUPPORT: The Clinical Receptionist reports to the Clinical Front Office Manager is an integral part of the clinical operations team.

PHYSICAL REQUIREMENTS: This is largely an office-based position. The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.

  • Ability to communicate via telephone, video, and/or in-person.
  • Ability to read documents, computer screens, forms.
  • Ability to remain stationary for extended periods.
  • Ability to lift, carry, or otherwise move up to 25 pounds.
  • Ability to use keyboard and view computer screens for extended periods.
  • Ability to travel locally and long-distance as needed.
  • Ability to move around offices and clinics as needed.

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