ZipRecruiter

Log In

1

Patient Services Assistant Jobs (NOW HIRING)

Gbmc

Patient Services Assistant - Pulmonology

Pavilion, NY

$15.25 - $21/hr

Verifies insurance information, requests or obtains referrals required if necessary for service prior to the patient's visit. * Assist patient with registering for MyChart * Responsible for managing ...

Gbmc

Verifies insurance information, requests or obtains referrals required if necessary for service prior to the patient's visit. * Assist patient with registering for MyChart * Responsible for managing ...

next page

Showing results 1-20

All JobsPatient Services Assistant Jobs

Patient Services Assistant information

See salary details

$11

$18

$26

How much do patient services assistant jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for patient services assistant in the United States is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What are Patient Services Assistants?

Patient Services Assistants are healthcare support professionals who help ensure the smooth operation of hospitals and clinics by assisting patients and medical staff. Their duties typically include greeting and directing patients, scheduling appointments, updating patient records, and providing general administrative support. They play a crucial role in maintaining a welcoming environment and ensuring that patients receive timely and efficient service. Patient Services Assistants often serve as a key point of contact between patients and healthcare providers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

What are the main challenges Patient Services Assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What are the key skills and qualifications needed to thrive as a Patient Services Assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What Is a Patient Services Assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

More about Patient Services Assistant jobs
What cities are hiring for Patient Services Assistant jobs? Cities with the most Patient Services Assistant job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
Who are the top companies hiring for Patient Services Assistant jobs? The top employers for Patient Services Assistant jobs are:
What states have the most Patient Services Assistant jobs? States with the most job openings for Patient Services Assistant jobs include:
What job categories do people searching Patient Services Assistant jobs look for? The top searched job categories for Patient Services Assistant jobs are:
Patient Services Assistant jobs near you
PATIENT SERVICES ASST (TEMP)

PATIENT SERVICES ASST (TEMP)

University of Michigan

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

134th of 544 rated colleges and universities

Job description

Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
  • Accurately and efficiently schedule patient appointments utilizing Cadence.
  • Management of pre-arrival functions to ensure all necessary information has been obtained for clinic visits.
  • Serve as a resource for physicians and other staff, patients, and outside third parties for insurance authorizations and other managed care related issues.
  • Respond to patient inquiries related to special requirements of insurance plans, directing patient to insurance carrier as needed to address coverage and benefit questions.
  • Assist patients with payment questions on the phone or in person. Collect payments, co-pays and past due balances at patient check out using established department guidelines.
  • Reconcile clinic cash collections and credit card transactions daily according to specified clinic standards.
  • Ensure completeness of visit information including type of visit, reason for service, charge for service and diagnostic codes for processing professional and facility charges.
  • Participate in creating efficient patient flow coordinating with nursing/medical assistant

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Locations
MM Dominos Farms
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
278983
Working Title
PATIENT SERVICES ASST (TEMP)
Job Title
PATIENT SERVICES ASST (TEMP)
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Temporary
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM MedSport Dominos Pro
Posting Begin/End Date
6/16/2026 - 7/16/2026
Career Interest
Temporary Job Opening

What University Of Michigan employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

University of Michigan logo

About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

Social media

FacebookTwitter

View All University of Michigan Jobs

Apply