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Patient Services Associate Jobs in Arizona (NOW HIRING)

Compass Group

DIRECTOR OF PATIENT SERVICES

Phoenix, AZ · On-site

With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized ... Job Summary The Director of Patient Services is responsible for leading the Patient Food Services ...

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All JobsPatient Services Associate JobsPatient Services Associate Jobs in Arizona

Patient Services Associate information

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$12

$17

$23

How much do patient services associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient services associate in Arizona is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Arizona?

The most popular types of Patient Services jobs in Arizona are:

What cities in Arizona are hiring for Patient Services Associate jobs?

Cities in Arizona with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,742 per year, or $17.7 per hour.

Patient Services Representative

American Vision Partners

Phoenix, AZ • On-site

$16 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

American Vision Partners rating

6.3

Company rating: 6.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Company Intro
At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!
Overview
As our highly visible Patient Services Representative/Surgery Front Office Receptionist, you'll be our first impression, greeting each patient personally and gathering important information for their visit. Your initiative and organizational skills will keep us running at top performance, while your enthusiasm and compassion will provide an exceptional patient experience.
Responsibilities
  • Obtains complete chart from patient care counselor and provide to nurses
  • Prepares patient for admission with correct personal information and head cover
    • Prepares surgical chart for the surgery day; apply patient labels to chart forms
  • Assembles medical records in established format for filing
  • Informs manager of specific equipment supplies requested for pending surgery days
  • Creates surgery schedule for the following day and make copies
  • Arranges for pick-up of specimens by lab courier and note in specimen log book
  • Works in close contact with A/R for accuracy of surgery log and correct errors as soon as possible
  • Keeps dictation log and surgery log book up-to-date and accessible for personnel
  • Notifies anesthesia team each day with location, cut time and name of surgeon operating
  • Forwards surgery schedules as needed to surgeons and weekly schedules to insurance department

Qualifications
  • High School Diploma or GED required
  • Detailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
  • Excellent verbal and written communication skills
  • Prior hospital or ophthalmology experience preferred
  • Flexible schedule working Monday-Friday

Benefits & Perks
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

What American Vision Partners employees say

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