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31 Oneblood Patient Services Associate Jobs Hiring Near You

OneBlood

Customer Services Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

Customer Services Associate Job ID 2026-16709 Location Orlando - Main Geographic Location US-FL ... OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

OneBlood

Customer Services Associate

Orlando, FL · On-site

$13.50 - $18.75/hr

Overview Provides exceptional customer service to donors via phone, e-mail, live chat or text ... OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories Employment Type ...

OneBlood

Registered Nurse (RN)

Orlando, FL · On-site

$35 - $45/hr

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Phlebotomy Operations Supervisor

Gainesville, FL · On-site

$71K - $74K/yr

Associate's degree from a two-year college or technical school and one year experience in a related ... The service area of OneBlood includes Florida, Southern Georgia, North Carolina and South Carolina.

OneBlood

Donor Services Supv

Brandon, FL · On-site

Associate's degree from a two-year college or technical school and one year experience in a related ... OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

OneBlood

Donor Services Supv

Gainesville, FL · On-site

Associate's degree from a two-year college or technical school and one year experience in a related ... OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

OneBlood

Registered Nurse II

Saint Petersburg, FL · On-site

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Registered Nurse II

Orlando, FL · On-site

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Registered Nurse II

Orlando, FL · On-site

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Registered Nurse II

Saint Petersburg, FL · On-site

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

IRL Lab Supervisor

Fort Lauderdale, FL · On-site

$105K - $110K/yr

In certain specialty laboratories performing HLA, molecular testing or patient testing, other ... The service area of OneBlood includes Florida, Southern Georgia, North Carolina and South Carolina.

OneBlood

Registered Nurse II

Orlando, FL · On-site

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Registered Nurse II

Saint Petersburg, FL

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Lab Technician

Saint Petersburg, FL

$17.50 - $23.25/hr

Identifies and resolves potential patient care issues related to transfusion * Utilizes computer ... Associate's degree in a biological science or related scientific field from an accredited college ...

OneBlood

Registered Nurse II

Orlando, FL · On-site

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Registered Nurse II

Saint Petersburg, FL · On-site

... OneBlood protocol following physician's orders. * Ensures safe and appropriate care of patient in ... Associate's degree from an accredited college or university and one (1) year of related experience ...

OneBlood

Lab Technician

Saint Petersburg, FL · On-site

$17.50 - $23.25/hr

Identifies and resolves potential patient care issues related to transfusion * Utilizes computer ... Associate's degree in a biological science or related scientific field from an accredited college ...

OneBlood

Lab Technician

Saint Petersburg, FL · On-site

$17.50 - $23.25/hr

Identifies and resolves potential patient care issues related to transfusion * Utilizes computer ... Associate's degree in a biological science or related scientific field from an accredited college ...

OneBlood

Phlebotomy Supervisor

Brandon, FL · On-site

Ensures that SOPs are followed, good customer service is provided and excellent technical skills ... Associate's degree from a two-year college or technical school and one year experience in a related ...

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OneBlood Jobs Information

Do workers at OneBlood get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

Does OneBlood pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
39% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

At OneBlood, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from OneBlood affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at OneBlood?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 55% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at OneBlood worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do OneBlood workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
74% report that they don’t have enough control over which shifts they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for OneBlood workers to change shifts?

Most people find it hard to change shifts.
73% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at OneBlood?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do OneBlood managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at OneBlood spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at OneBlood?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at OneBlood good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 20 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at OneBlood feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at OneBlood get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at OneBlood?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at OneBlood enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at OneBlood recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at OneBlood?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at OneBlood?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think OneBlood’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how OneBlood is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Patient Services Associate jobs?
What are the most popular jobs at Oneblood?
What are the most popular categories at Oneblood?
Infographic showing various Patient Services Associate job openings at Oneblood in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Services Associate

OneBlood

Orlando, FL • On-site

$13.50 - $18.75/hr

Other

PTO

Posted 15 days ago

OneBlood rating

6.6

Company rating: 6.6 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

571st of 887 rated healthcare providers

Job description


Customer Services Associate
Job ID
2026-16709
Location
Orlando - Main
Geographic Location
US-FL-Orlando
Category
Customer Service
Overview

Provides exceptional customer service to donors via phone, e-mail, live chat or text regarding a question or concern, striving to meet each donor's need in a prompt time frame. Utilizes Customer Care software system to update specific account information for each applicable donor prior to completing a case and reaching daily goals.

Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

    Resolves customer service inquiries that are received via a phone call, email, live chat or text, providing timely assistance and working on a resolution that satisfies the donor and meets the needs of the business; determines if staff management update is required prior to resolving a case
  • Assists with front desk duties during Receptionist lunch and vacation time
  • Covers the mailroom on a rotation basis during specific set times each work day; ensures that all external and internal mail is sorted and routed in a timely fashion
  • Assists with management projects on an as-needed basis
  • Calls Telerecruitment campaigns when assigned or communicated by management while trying to schedule donor appointments
  • Tracks and provides detail information for any reward or Fandango movie ticket mailed out to donor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent and one (1) to two (2) years prior office experience.

CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:

None

KNOWLEDGE, ABILITIES AND SKILLS:

  • Strong phone skills including managing calls, quickly finding solutions to inquiries while providing exceptional service and striving towards maintaining donor retention
  • Ability to recognize donor frustration and de-escalate donor concerns by showing empathy and providing exceptional service
  • Ability to multi-task and organize work for timely completion
  • Ability to follow oral and written instructions
  • Ability to communicate effectively orally and in writing
  • Ability to speak, write, read, and understand standard English
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Skill in operating office equipment
  • Ability to commute with personal transportation
  • Basic computer skills including knowledge of Microsoft Office applications

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve some manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.

ENVIRONMENTAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate.

OneBlood is an Equal Opportunity Employer/Vet/Disability/Other Protected Categories

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