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Patient Services Associate Jobs (NOW HIRING)

Pennsylvania Medicine

Patient Services Associate

Media, PA · On-site

$17 - $21.50/hr

The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer ...

Pennsylvania Medicine

Patient Services Associate

Exton, PA · On-site

$16.50 - $20.75/hr

The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer ...

Pennsylvania Medicine

Patient Services Associate

Wyndmoor, PA · On-site

$16.75 - $21/hr

The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer ...

Pennsylvania Medicine

Patient Services Associate

Exton, PA · On-site

$16.50 - $20.75/hr

The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer ...

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Patient Services Associate information

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$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient services associate in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

Is being a PCA a stressful job?

Patient Services Associates often work in fast-paced healthcare environments, which can be stressful due to high patient interaction, time management demands, and emotional situations. However, stress levels vary depending on the work setting, workload, and individual coping skills, and some find the role rewarding despite the challenges.

What is a Patient Services Associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the responsibilities of a patient care associate?

A patient care associate is responsible for assisting patients with daily activities, taking vital signs, preparing exam rooms, and supporting healthcare staff. They often work under supervision in clinical settings and may need basic medical training or certification. Their role helps ensure smooth patient flow and quality care delivery.

What are some common challenges faced by Patient Services Associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a Patient Services Associate, and why are they important?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What jobs pay 4000 a week without a degree?

Patient Services Associates typically do not earn $4,000 per week; such high weekly pay is uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include high-level sales, real estate, or certain entrepreneurial ventures, but these usually require experience, licensing, or significant effort. Most roles with this income level generally demand advanced skills, certifications, or extensive experience beyond entry-level positions.

What is the role of a patient service associate?

A patient service associate is responsible for scheduling appointments, verifying patient information, managing patient records, and assisting with check-in and check-out processes. They often use electronic health record systems and require strong communication and organizational skills to support healthcare operations.
What cities are hiring for Patient Services Associate jobs? Cities with the most Patient Services Associate job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Patient Services Associate jobs? States with the most job openings for Patient Services Associate jobs include:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,427 per year, or $19 per hour.
Patient Services Associate

Patient Services Associate

University of Michigan

Ann Arbor, MI • On-site

$43K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

University Of Michigan rating

8.2

Company rating: 8.2 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

122nd of 555 rated colleges and universities

Job description

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
  • Provide exceptional Customer Service in an ambulatory setting
  • Conduct Check In/Check Out
  • Schedule Patients for appointments, tests, and consults
  • Verify and Update Patient Information
  • Obtain referrals and/or prior authorizations
  • Confirm Patient Charges and Collect Payment
  • Maintain and Manage In-Baskets in a timely manner
  • Execute varied clerical tasks of the front office
  • Other duties as assigned

Required Qualifications*
  • Graduation from high school or an equivalent combination of education and experience

Desired Qualifications*
  • 1 year of customer service experience1 year of customer service experience
  • Solid working knowledge of computers and navigating multiple computer applications
  • Able to multi-task in a robust, fast paced environment
  • Professional and Positive Interaction with Patients, Providers, and Staff
  • Ability to work independently, identifying priorities while contributing as an active team member
  • Basic Medical Terminology
  • Existing MiChart or EHR experience
  • Knowledge of UMHS policies and procedures
    Demonstrated record of excellent attendance.
  • Demonstrated active listening, written, verbal and information technology skills.
  • Exceptional interpersonal skills and ability to work within a team setting.
  • Communicates effectively.

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
279986
Working Title
Patient Services Associate
Job Title
Patient Services Associate
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM East AnnArborHealth Center
Posting Begin/End Date
7/10/2026 - 7/25/2026
Salary
$43,056.00 - $62,462.40
Career Interest
Service Employees Intl Union (SEIU)

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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