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Patient Services Associate Jobs in California (NOW HIRING)

Hire Talent

Patient Services Associate

Long Beach, CA · On-site

$18 - $22.50/hr

Patient Service Associate MEDNAX has grown from a single medical practice to a trusted health solutions partner with more than 10,000 employees and a presence in 50 states. Through our family of ...

CommonSpirit Health

Patient Services Associate II

Templeton, CA · On-site

$18.25 - $23.25/hr

Patient Services Associate II Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As ...

CommonSpirit Health

Patient Services Associate II

Templeton, CA · On-site

$18.25 - $23.25/hr

One California As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through ...

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Patient Services Associate information

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$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient services associate in California is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.38 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are the duties of a patient services associate?

A patient services associate is responsible for scheduling appointments, verifying patient information, checking in and out patients, and managing medical records. They often communicate with patients, insurance companies, and healthcare providers, and may use electronic health record (EHR) systems to ensure accurate documentation and efficient office operations.
What are the most commonly searched types of Patient Services jobs in California? The most popular types of Patient Services jobs in California are:
What cities in California are hiring for Patient Services Associate jobs? Cities in California with the most Patient Services Associate job openings:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,911 per year, or $18.7 per hour.

Patient Services Associate

High Desert Medical Group

Lancaster, CA • On-site

$18 - $22.75/hr

Other

Medical, Retirement, PTO

Posted 2 days ago

New

Job description

Patient Services Associate Float

High Desert Medical Group is seeking a full time Patient Services Associate Float (PSA) for our reception areas of the clinic. The candidate will be responsible for a variety of tasks that lead to a high level of customer satisfaction. Our Patient Services Associates work closely and successfully with other members of the healthcare team to provide quality healthcare to HDMG patients and other customers.

Summary of Duties:

  • Smile and make eye contact when greeting patients and other customers.
  • Demonstrate care, concern, and courtesy when interacting with all internal or external customers.
  • Receiving and transferring phone calls with proper phone etiquette.
  • Scheduling appointments, including same day or follow-ups when applicable.
  • Promptly remove cancellations and no-shows form scheduler.
  • Verifying insurances and eligibility.
  • Collect applicable copays; print and balance cash reports.
  • Maintain an accuracy rate of 95% or above when inputting patient statistics.
  • Maintain neat, clean, and professional-looking work areas.
  • Perform all other duties as assigned.

Position hours are: Monday through Friday 8am to 5pm.

The pay range for this position at commencement of employment is expected to be between $23.33 - $31.30/year, non-exempt; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

  • High school diploma or equivalent.
  • 6 months of medical experience required.
  • Excellent customer service skills.
  • Be compassionate, have a positive attitude, and work well with others.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to handle and prioritize tasks in order to meet all given deadlines and productivity goals.
  • Ability to responsibly handle matters of a confidential nature.
  • Ability to work in a multi-task, high-demand environment.
High Desert Medical Group logo

About High Desert Medical Group

Sourced by ZipRecruiter

High Desert Medical Group (HDMG) is an affiliate of Heritage Provider Network — a California leader in healthcare delivery networks for more than 40 years. We were formed in 1981 as a multi-specialty medical group to provide the Antelope Valley with the highest quality healthcare experience. Our founding principles continue to hold true today, and we are proud to offer to our members. We will help you take CHARGE of your health. Our mission: to provide our members with the highest quality healthcare experience. Our vision: to be the Antelope Valley’s first choice for healthcare and employment options.

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

Lancaster, CA, US

Year founded

1981

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