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Patient Services Associate Jobs in California (NOW HIRING)

Dignity Health

Patient Services Associate II

Templeton, CA · On-site

$25 - $34.33/hr

Job Summary and Responsibilities As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic ...

Roots Community Health

Patient Services Specialist

Oakland, CA · On-site

$21.50 - $29.25/hr

The Patient Services Specialist represents Roots Community Health Center, working as part of a team ... Associate degree in related fields with 4 years' experience working in program and /or project ...

Palomar Health

Supv Patient Services

Poway, CA · On-site

Primary responsibility includes supervision of patient services staff to ensure the efficient daily ... Associate's Degree in nutrition, food service management Dietary certificate or equivalent Minimum ...

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All JobsPatient Services Associate JobsPatient Services Associate Jobs in California

Patient Services Associate information

See California salary details

$12

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How much do patient services associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient services associate in California is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.38 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are the duties of a patient services associate?

A patient services associate is responsible for scheduling appointments, verifying patient information, checking in and out patients, and managing medical records. They often communicate with patients, insurance companies, and healthcare providers, and may use electronic health record (EHR) systems to ensure accurate documentation and efficient office operations.
What are the most commonly searched types of Patient Services jobs in California? The most popular types of Patient Services jobs in California are:
What cities in California are hiring for Patient Services Associate jobs? Cities in California with the most Patient Services Associate job openings:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,911 per year, or $18.7 per hour.

Patient Services Associate II

Arizona General Hospital Defunct

Santa Maria, CA • On-site

$17.50 - $22/hr

Other

Posted 6 days ago

Job description

Where You'll Work
Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California
Job Summary and Responsibilities
As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements.
Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data.
To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals.
  • Provides Excellent Customer Service
  • Demonstrates Technical Competence
  • Acts with a Sense of Urgency
  • Pro-Actively Contributes to Organizational Excellence
  • Demonstrates Effective Stewardship
Job Requirements
Preferred
  • 1-3 years Experience at least one year as a PSA

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