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Patient Services Associate Jobs in Minnesota (NOW HIRING)

Aroris LLC

Account Services Associate

Minneapolis, MN · Hybrid

... focus over patient care. That's the gap Aroris exists to close. We put the power back where it ... Role overview As a key member of the Aroris Service team, the Account Services Associate is ...

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Patient Services Associate information

See Minnesota salary details

$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient services associate in Minnesota is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.24 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are the duties of a patient services associate?

A patient services associate is responsible for scheduling appointments, verifying patient information, checking in and out patients, and managing medical records. They often communicate with patients, insurance companies, and healthcare providers, and may use electronic health record (EHR) systems to ensure accurate documentation and efficient office operations.
What are the most commonly searched types of Patient Services jobs in Minnesota? The most popular types of Patient Services jobs in Minnesota are:
Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,616 per year, or $18.6 per hour.

Nutrition Services Associate

Fairview Health Services

Minneapolis, MN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Fairview Health Services rating

7.8

Company rating: 7.8 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description

Casual Nutrition Services Aide

Fairview is looking for a Casual Nutrition Services Aide to join our team at our University of MN Medical Center East Bank Campus in Minneapolis, MN. The Nutrition Services Associate (NSA) serves as a liaison between the diet office, kitchen managers, and clinicians to enhance communication and improve patient satisfaction. The NSA supports patient's nutrition needs through fulfilling enteral nutrition and oral nutrition supplement orders, assisting patients with menu needs, answering questions about therapeutic diets, navigating the nutrition software, and other diet office duties.

Position Details:

  • 0.01 FTE (Casual)
  • day/eve shift
  • as needed weekends

Responsibilities:

  • Accurately fulfills enteral nutrition and oral nutrition supplement orders and delivers to units
  • Assists patients requiring additional support to order food and beverage items in alignment with the diet order
  • Adjusts menu requests to align with therapeutic diet guidelines and food allergies using the nutrition software
  • Supports patient and family members by gathering food preferences, answering questions about therapeutic diets, addressing service concerns and/or triaging to appropriate team members or managers as needed
  • Gathers data about calories and macronutrients consumed by patient if requested by clinical team
  • Demonstrates proficiency in knowledge of menu items, nutrition formulas and supplements, therapeutic diets, and use of the nutrition software
  • Communicates clinical concerns to the dietitians or other clinical team members
  • Unloads pallets of nutrition formulas and stocks nutrition formulary room supplies as needed
  • Identifies areas for process improvement to improve efficiency and accuracy of nutrition services and participates in process improvement as requested

Required Qualifications:

  • 1 year of customer service experience

Preferred Qualifications:

  • Enrolled in or completed health-related 2-year or 4-year degree program
  • 1 year of health-related patient services experience
  • Registered Dietetic Technician

Benefit Overview:

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer:

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement:

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

What Fairview Health Services employees say

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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