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Patient Services Associate Jobs in Stacy, MN (NOW HIRING)

Mercy

Patient Care Associate - Med Surg 5W

Anoka, MN · On-site

Patient Care Associate (PCA) / Patient Care Technician (PCT) About the Unit - Med Surg 5W Med Surg ... Services requirements. This must be completed within 90 days of hire. Why Mercy? From day one ...

Mercy

Patient Care Associate - Med Surg 5E

Anoka, MN · On-site

Patient Care Associate (PCA) / Patient Care Technician (PCT) About the Unit - Med Surg 5E Med Surg ... Services requirements. This must be completed within 90 days of hire. Why Mercy? From day one ...

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All JobsPatient Services Associate JobsPatient Services Associate Jobs in Stacy, MN

Patient Services Associate information

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$12

$18

$24

How much do patient services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient services associate in Stacy, MN is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What cities near Stacy, MN are hiring for Patient Services Associate jobs?

Cities near Stacy, MN with the most Patient Services Associate job openings:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Stacy, MN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,068 per year, or $18.8 per hour.

Patient Care Associate - Neurology/Renal & Urology (4200) Days

Mercy

Anoka, MN • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Mercy rating

6.5

Company rating: 6.5 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

612th of 898 rated healthcare providers

Job description

Find your calling at Mercy!Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patient's highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient.Position Details:

Position: Patient Care Associate-PCA

Department: Neurology/Renal & Urology

Shift: Part Time, 12hrs a week, Days

Job Duties:

  • Opportunity for advancement through career ladder to Patient Care Technician (PCT) and/or beyond.
  • Responsibilities for Patient Care Associate (PCA):
    • Obtain vital signs and document into the electronic medical records system
    • Assist with patient care needs including, meals, bathing, toileting, ambulation, patient mobility, and transport.
    • Clerical support duties, as needed.
  • Responsibilities for Patient Care Technician (PCT):
    • Patient Care Associate job duties.
    • Phlebotomy/blood cultures
    • Enteral Feeding
    • Wound care
    • IV/Foley removal
    • Trach care/suctioning

Training:

  • Our Patient Care Associate training program is an accredited Department of Labor Apprenticeship Program, providing a comprehensive, hands-on experience. Join Mercy to gain valuable skills and credentials through this program in a supportive healthcare environment!
  • If no previous experience, Mercy will provide a required 175-hour training program that meets the Department of Health and Senior Services requirements. The program will be completed as part of the new hire orientation process and must be completed within 90 days of hire to remain in the PCA position per state guidelines.
  • BLS Required within one month of hire, completion of PCA competencies within 3 months of hire

Qualifications:

  • Education: High school diploma, G.E.D, CNA/CPTC. or enrolled in a healthcare career program through their high school curriculum, and/or a current co-worker of Mercy.
  • Experience: None required
  • Minimum Physical Requirements:
    • Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis
    • Position requires prolonged standing and walking each shift
    • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties
  • Preferred Certifications: Certified Nursing Assistant (CNA).
Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

What Mercy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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