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Patient Services Jobs in Iowa (NOW HIRING)

Access Dubuque

Patient Services Representative

Dubuque, IA · On-site

$17 - $20/hr

Patient Services Representative Crescent Community Health Center 1 Positions ID: 693 Posted On 08/07/2026 Job Overview Why Crescent Community Health Center? Crescent is a mission driven and patient ...

Avera Health

Patient Services Representative

Le Mars, IA · On-site

$16.50 - $21/hr

Patient Services Coordinator Responsibilities: * Patient Services Coordinator (PSC) is responsible for coordinating services for patients receiving care from their provider. PSC must be able to ...

Avera Health

Patient Services Representative

Le Mars, IA · On-site

$16.50 - $21/hr

Patient Services Coordinator Responsibilities: * Patient Services Coordinator (PSC) is responsible for coordinating services for patients receiving care from their provider. PSC must be able to ...

Avera Health

Patient Services Representative

Le Mars, IA · On-site

$16.50 - $21/hr

Patient Services Coordinator Responsibilities: * Patient Services Coordinator (PSC) is responsible for coordinating services for patients receiving care from their provider. PSC must be able to ...

Core Derm

Patient Services Specialist

Clinton, IA

$16 - $21.10/hr

Core Dermatology is seeking an experienced Patient Services Specialist to join our team. This is a full-time position that will be on-site. This position is responsible for providing superior ...

DMOS

Patient Services Specialist

West Des Moines, IA · Hybrid

$17.25 - $23.50/hr

As a Patient Services Specialists you will have the opportunity to be a kind and helpful voice on the phone for our patients needing to schedule an appointment, speak with a nurse, and/or direct to ...

Avera Health

Patient Services Representative

Sibley, IA · On-site

$18 - $23.25/hr

... patient time. Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner. Directs patients to ancillary services as needed. Essential Qualifications The ...

DMOS

Patient Services Specialist

West Des Moines, IA · Hybrid

$17.25 - $23.50/hr

As a Patient Services Specialists you will have the opportunity to be a kind and helpful voice on the phone for our patients needing to schedule an appointment, speak with a nurse, and/or direct to ...

DMOS

Patient Services Specialist

West Des Moines, IA · On-site

$18.50 - $25.25/hr

As a Patient Services Specialists you will have the opportunity to be a kind and helpful voice on the phone for our patients needing to schedule an appointment, speak with a nurse, and/or direct to ...

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Patient Services information

See Iowa salary details

$11

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$27

How much do patient services jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient services in Iowa is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.68 per hour, depending on experience, location, and employer.

What is patient services?

Patient Services refers to a range of non-clinical support roles in healthcare settings that help patients navigate their care experience. Staff in Patient Services assist with scheduling appointments, answering questions, handling registration and check-in procedures, and addressing concerns about billing or insurance. They act as a crucial link between patients and medical staff, ensuring smooth communication and a positive experience during visits. Patient Services professionals work in hospitals, clinics, and other healthcare facilities, providing essential administrative and customer service support.

What are the key skills and qualifications needed to thrive in patient services, and why are they important?

To thrive in Patient Services, you need strong organizational abilities, familiarity with healthcare procedures, and typically a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHRs), and basic office equipment is often required. Exceptional interpersonal skills, empathy, and effective communication make individuals stand out in this role. These skills are essential for ensuring smooth patient interactions, efficient clinic operations, and a positive healthcare experience.

What are some common challenges faced in a patient services role, and how can they be managed effectively?

Professionals in Patient Services frequently navigate high volumes of inquiries, varying patient emotions, and the need to coordinate with multiple departments. Managing these challenges effectively requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Building rapport with patients, staying organized, and maintaining clear communication with healthcare teams can help ensure smooth operations and a positive patient experience.

What is the difference between Patient Services vs Medical Receptionist?

AspectPatient ServicesMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in patient care or healthcare administrationHigh school diploma; often requires familiarity with medical office software
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics, healthcare facilities
Common Search & ComparisonPatient Services vs Medical Receptionist

Patient Services roles focus on assisting patients with their needs, coordinating care, and providing support throughout their healthcare experience. Medical Receptionists primarily handle administrative tasks like scheduling, check-in, and managing patient records. While both roles work closely in healthcare settings, Patient Services positions often involve more direct patient interaction and support, whereas Medical Receptionists focus on front-desk administrative duties.

What are the most commonly searched types of Patient Services jobs in Iowa?

The most popular types of Patient Services jobs in Iowa are:

Patient Services jobs near you
Infographic showing various Patient Services job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,775 per year, or $20.1 per hour.

Patient Services Representative

Asbury, IA • On-site

Crescent Community Health Center
Health Care and Social Assistance • 11 - 50 employees
Learn more about Crescent Community Health Centerexternal

$17 - $20/hr

Other

Posted 16 days ago

Job description

Patient Services Representative

Crescent Community Health - Dubuque, IA 52001

Salary Range $17.00 - $20.00 Hourly Position Type Full Time Education Level High School Travel Percentage None Category Admin - Clerical

Description

Why Crescent Community Health Center? Crescent is a mission driven and patient centered organization. We provide medical, dental and brain health services to the Greater Dubuque area including our most vulnerable populations. We work hard to bring high quality affordable health care to all in our community. We believe we provide a diverse, fun, and inclusive workforce with competitive wages and benefits. If you are looking for a rewarding career that makes a difference in the community, this is your chance. We are looking for someone who wants to make a difference as a Patient Services Representative.

The Patient Services Representative at Crescent Community Health Center is responsible for providing exceptional service to patients by managing their appointments, answering inquiries, and ensuring a smooth and efficient flow of operations within the healthcare facility. This role is crucial in maintaining patient satisfaction and supporting the healthcare team's efforts in delivering quality care. Key Responsibilities:

  • Greet patients and visitors warmly and professionally, ensuring a welcoming environment.
  • Schedule and manage patient appointments efficiently, coordinating with healthcare providers to optimize clinic operations.
  • Answer phone calls and respond to patient inquiries promptly, providing accurate information and assistance.
  • Maintain patient records and ensure confidentiality in accordance with healthcare regulations and policies.
  • Assist patients with the registration process, verifying insurance information, and updating personal details as necessary.
  • Collaborate with medical staff to facilitate patient care and address any concerns or issues that may arise.
  • Handle billing and payment processing, explaining charges and assisting patients with financial inquiries.
  • Participate in team meetings and contribute to continuous improvement initiatives to enhance patient services.
  • Ensure compliance with Crescent Community Health Center's standards and procedures, maintaining a high level of professionalism at all times.
Qualifications

Required Education: High school diploma or equivalent is required.

Preferred Education - An associate degree or certification in healthcare administration or a related field is preferred. Required Experience: Minimum of 1-2 years of experience in a healthcare setting, preferably in patient services or customer service roles.

Preferred Experience: Experience with electronic medical records (EMR) systems is highly desirable. Previous experience in a community health center or similar environment is advantageous. Required Skills and Abilities: Excellent interpersonal and communication skills, with the ability to interact effectively with patients, families, and healthcare professionals. Strong organizational skills and attention to detail, ensuring accurate patient information management and scheduling. Proficiency in computer applications and ability to learn new software systems quickly. Ability to handle sensitive information with confidentiality and professionalism. Demonstrated problem-solving skills and ability to manage multiple tasks in a fast-paced environment. Commitment to providing high-quality patient care and exceptional customer service.

Pre-employment physical, TB test, and drug screen required. EOE

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