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Patient Services Manager Jobs in Iowa (NOW HIRING)

Access Dubuque

Patient Services Representative

Dubuque, IA · On-site

$17 - $20/hr

Patient Services Representative Crescent Community Health Center 1 Positions ID: 693 Posted On 08 ... Schedule and manage patient appointments efficiently, coordinating with healthcare providers to ...

Avera Health

Patient Services Representative

Le Mars, IA · On-site

$16.50 - $21/hr

Patient Services Coordinator Responsibilities: * Patient Services Coordinator (PSC) is responsible ... PSC must be able to manage all aspects of their patients' medical records, and provide support ...

Avera Health

Patient Services Representative

Le Mars, IA · On-site

$16.50 - $21/hr

Patient Services Coordinator Responsibilities: * Patient Services Coordinator (PSC) is responsible ... PSC must be able to manage all aspects of their patients' medical records, and provide support ...

Avera Health

Patient Services Representative

Le Mars, IA · On-site

$16.50 - $21/hr

Patient Services Coordinator Responsibilities: * Patient Services Coordinator (PSC) is responsible ... PSC must be able to manage all aspects of their patients' medical records, and provide support ...

Core Derm

Patient Services Specialist

Clinton, IA · On-site

$16 - $21.10/hr

Reporting directly to the Practice Manager, the Patient Services Specialist will serve as a liaison between patient, client and clinical staff. The ideal candidate will greet, direct, instruct, and ...

UnityPoint Health

Surgical Services Mgr

Fort Dodge, IA · On-site

As our Manager of Surgical Services, you'll lead the daily operations of our Operating Room, PACU, Anesthesia Services, and Wound Healing Center, ensuring every patient receives safe, high-quality ...

CommonSpirit Health

Patient Service Rep

Council Bluffs, IA · On-site

$16.25 - $20.75/hr

CommonSpirit Health is building a healthier future for all through its integrated health services ... You will play a vital role in the clinic's front-office operations by managing patient records ...

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Patient Services Manager information

See Iowa salary details

$28.2K

$62.1K

$105.2K

How much do patient services manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for patient services manager in Iowa is $62,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or patient services. Strong leadership, communication skills, and knowledge of healthcare regulations are also important, and some roles may require certification such as Certified Medical Manager (CMM).

What are the most commonly searched types of Patient Services jobs in Iowa?

The most popular types of Patient Services jobs in Iowa are:

What are popular job titles related to Patient Services Manager jobs in Iowa?

For Patient Services Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Patient Services Manager jobs in Iowa look for?

The top searched job categories for Patient Services Manager jobs in Iowa are:

What cities in Iowa are hiring for Patient Services Manager jobs?

Cities in Iowa with the most Patient Services Manager job openings:

Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,071 per year, or $29.8 per hour.

Patient Services Representative

Crescent Community Health Center

Asbury, IA • On-site

$17 - $20/hr

Other

Posted 10 days ago

Job description

Patient Services Representative

Crescent Community Health - Dubuque, IA 52001

Salary Range $17.00 - $20.00 Hourly Position Type Full Time Education Level High School Travel Percentage None Category Admin - Clerical

Description

Why Crescent Community Health Center? Crescent is a mission driven and patient centered organization. We provide medical, dental and brain health services to the Greater Dubuque area including our most vulnerable populations. We work hard to bring high quality affordable health care to all in our community. We believe we provide a diverse, fun, and inclusive workforce with competitive wages and benefits. If you are looking for a rewarding career that makes a difference in the community, this is your chance. We are looking for someone who wants to make a difference as a Patient Services Representative.

The Patient Services Representative at Crescent Community Health Center is responsible for providing exceptional service to patients by managing their appointments, answering inquiries, and ensuring a smooth and efficient flow of operations within the healthcare facility. This role is crucial in maintaining patient satisfaction and supporting the healthcare team's efforts in delivering quality care. Key Responsibilities:

  • Greet patients and visitors warmly and professionally, ensuring a welcoming environment.
  • Schedule and manage patient appointments efficiently, coordinating with healthcare providers to optimize clinic operations.
  • Answer phone calls and respond to patient inquiries promptly, providing accurate information and assistance.
  • Maintain patient records and ensure confidentiality in accordance with healthcare regulations and policies.
  • Assist patients with the registration process, verifying insurance information, and updating personal details as necessary.
  • Collaborate with medical staff to facilitate patient care and address any concerns or issues that may arise.
  • Handle billing and payment processing, explaining charges and assisting patients with financial inquiries.
  • Participate in team meetings and contribute to continuous improvement initiatives to enhance patient services.
  • Ensure compliance with Crescent Community Health Center's standards and procedures, maintaining a high level of professionalism at all times.
Qualifications

Required Education: High school diploma or equivalent is required.

Preferred Education - An associate degree or certification in healthcare administration or a related field is preferred. Required Experience: Minimum of 1-2 years of experience in a healthcare setting, preferably in patient services or customer service roles.

Preferred Experience: Experience with electronic medical records (EMR) systems is highly desirable. Previous experience in a community health center or similar environment is advantageous. Required Skills and Abilities: Excellent interpersonal and communication skills, with the ability to interact effectively with patients, families, and healthcare professionals. Strong organizational skills and attention to detail, ensuring accurate patient information management and scheduling. Proficiency in computer applications and ability to learn new software systems quickly. Ability to handle sensitive information with confidentiality and professionalism. Demonstrated problem-solving skills and ability to manage multiple tasks in a fast-paced environment. Commitment to providing high-quality patient care and exceptional customer service.

Pre-employment physical, TB test, and drug screen required. EOE

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