ZipRecruiter

Log In

1

Patient Services Jobs (NOW HIRING)

PathGroup

Patient Services Floater

Fort Wayne, IN · On-site

$16 - $22/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

New

Neurology & Pain Management Center

Be Seen First

Patient Services Representative

Lillington, NC · On-site

$30K - $34K/yr

Full Job Overview We are seeking a dedicated and detail-oriented Patient Services Representative to join our team. In this role, you will serve as the first point of contact for patients, providing ...

New

UMR

Patient Services Representative

Monroe, NY · On-site

$17.75 - $22.75/hr

Patient Services Representative Optum NY/NJ, is seeking a Patient Services Representative to join our team in Monroe, NY. Optum is a clinician-led care organization that is changing the way ...

PathGroup

Patient Services Floater

White House, TN · On-site

$16.75 - $23/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

PathGroup

Patient Services Technician

San Antonio, TX · On-site

$15 - $20.75/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Technician

Braselton, GA · On-site

$16 - $22/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Floater

Dickson, TN · On-site

$15.25 - $21/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

UnitedHealth Group

Patient Services Representative

Nyack, NY · On-site

$18 - $23/hr

Optum NY/NJ, is seeking a Patient Services Representative to join our team in West Nyack, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a ...

PathGroup

Patient Services Technician

Franklin, TN · On-site

$17 - $23.25/hr

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST ...

PathGroup

Patient Services Floater

Conyers, GA · On-site

$15.25 - $20.75/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

PathGroup

Patient Services Floater

Wichita, KS · On-site

$15.75 - $21.50/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

next page

Showing results 1-20

People also search for

All JobsPatient Services Jobs

Patient Services information

See salary details

$12

$21

$29

How much do patient services jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient services in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What are Patient Services?

Patient Services refers to a range of non-clinical support roles in healthcare settings that help patients navigate their care experience. Staff in Patient Services assist with scheduling appointments, answering questions, handling registration and check-in procedures, and addressing concerns about billing or insurance. They act as a crucial link between patients and medical staff, ensuring smooth communication and a positive experience during visits. Patient Services professionals work in hospitals, clinics, and other healthcare facilities, providing essential administrative and customer service support.

What is the difference between Patient Services vs Medical Receptionist?

AspectPatient ServicesMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in patient care or healthcare administrationHigh school diploma; often requires familiarity with medical office software
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics, healthcare facilities
Common Search & ComparisonPatient Services vs Medical Receptionist

Patient Services roles focus on assisting patients with their needs, coordinating care, and providing support throughout their healthcare experience. Medical Receptionists primarily handle administrative tasks like scheduling, check-in, and managing patient records. While both roles work closely in healthcare settings, Patient Services positions often involve more direct patient interaction and support, whereas Medical Receptionists focus on front-desk administrative duties.

What are some common challenges faced in a Patient Services role, and how can they be managed effectively?

Professionals in Patient Services frequently navigate high volumes of inquiries, varying patient emotions, and the need to coordinate with multiple departments. Managing these challenges effectively requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Building rapport with patients, staying organized, and maintaining clear communication with healthcare teams can help ensure smooth operations and a positive patient experience.

What are the key skills and qualifications needed to thrive in Patient Services, and why are they important?

To thrive in Patient Services, you need strong organizational abilities, familiarity with healthcare procedures, and typically a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHRs), and basic office equipment is often required. Exceptional interpersonal skills, empathy, and effective communication make individuals stand out in this role. These skills are essential for ensuring smooth patient interactions, efficient clinic operations, and a positive healthcare experience.
More about Patient Services jobs
What cities are hiring for Patient Services jobs? Cities with the most Patient Services job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Patient Services jobs? States with the most job openings for Patient Services jobs include:
What job categories do people searching Patient Services jobs look for? The top searched job categories for Patient Services jobs are:
Patient Services jobs near you
Patient Services Floater

Patient Services Floater

PathGroup

Fort Wayne, IN • On-site

$16 - $22/hr

Full-time

Posted 2 days ago

PathGroup rating

6.9

Company rating: 6.9 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

70th of 103 rated laboratories

Job description

JOB SUMMARY:
Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately and on time. Patient Services Floater works assisting with coverage of client locations as needed. Travel is required. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
  • Ready to travel to a client assignment within a designated region with short notice.
  • Greets customers appropriately. Treat all customers in a courteous manner.
  • Ensures all field patient service and PSC specimens are collected accurately and on time.
  • Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
  • Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Completes requisitions accurately in Pathconnect and/or other Pathgroup computer applications.
  • Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
  • Researches test/client information utilizing lab computer system.
  • Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
  • Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by the specific to protocol deemed necessary for transport to maintain the integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
  • Maintains required records and documentation.
  • Maintains daily records and all appropriate PSC/IOPST Patient Service logs.
  • Assists with the compilation of monthly statistics and data.
  • Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
  • Approves time in the attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs on Monday for the week prior or as directed by management.
  • Demonstrates organizational commitment.
  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
  • Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
  • Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
  • Performs duties in an independent manner.
  • Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
  • Contributes to a positive work climate and to the team effort of the department and company.
  • Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Assist with periodic inventory counts, report shortages and problems to the group leader or supervisor as they occur.
  • Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
  • Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
  • Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:
  • Works with other departments within PathGroup and subsidiaries.
  • Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
  • Other duties as assigned.

EDUCATION & LICENSURE:
  • High School Diploma or GED is required; Equivalent work experience (3 years) may be considered if permitted by state and laboratory guidelines.
  • Medical training as a medical assistant or paramedic preferred.
  • Phlebotomy Certification is preferred. (Required in Louisiana)

REQUIREMENTS:
  • 1 -- 3 years of prior job-related experience is required
  • 3 or more years of prior job-related experience preferred.
  • Must have reliable transportation and communication.
  • Proof of auto insurance required.
  • Valid Driver's License with a minimum of 1 year driving experience.
  • Less than 3 minor moving violation convictions within the previous 3 years.
  • Overnight stays may be required.

What PathGroup employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply