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Patient Services Jobs (NOW HIRING)

UT Health East Texas

Patient Services Rep

Jacksonville, TX · On-site

$15.50 - $19.50/hr

Overview Join our team as a day shift, full-time, Patient Service Rep in Jacksonville, TX Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team ...

PathGroup

Patient Services Floater

Chattanooga, TN

$16 - $21.75/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

PathGroup

Patient Services Floater

Jackson, TN

$14.75 - $20/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

Aramark

Patient Services Manager

Philadelphia, PA · On-site

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and ...

PathGroup

Patient Services Floater

Cordova, TN · On-site

$15.50 - $21.50/hr

Patient Service Floater Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service ...

PathGroup

Patient Services Floater

Carrollton, GA · On-site

$16.25 - $22.25/hr

Patient Service Floater Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service ...

Aramark

Patient Services Manager

Philadelphia, PA · On-site

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and ...

PathGroup

Patient Services Floater

Johnson City, TN · On-site

$17 - $23.50/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

GenesisCare

Patient Services Specialist

Santa Rosa Beach, FL · On-site

$17 - $23/hr

Patient Services Specialist At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the ...

UnitedHealth Group

Patient Services Representative

Nyack, NY · On-site

$18 - $23/hr

Optum NY/NJ, is seeking a Patient Services Representative to join our team in West Nyack, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a ...

PathGroup

Patient Services Floater

Gainesville, GA · On-site

$16.25 - $22.50/hr

Patient Service Floater under the direction of the area supervisor performs daily phlebotomy activities of the Patient Service Center (PSC) or In-office Patient Service Technician (PST) accurately ...

Surgery Partners

Patient Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Patient Services Representative Job Category: Registration and Scheduling Requisition Number: PATIE039123 Posted: June 9, 2026 Full-Time On-site Atlanta Eye ASC Atlanta, GA 30327, USA Description Job ...

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All JobsPatient Services Jobs

Patient Services information

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$12

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$29

How much do patient services jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for patient services in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What are Patient Services?

Patient Services refers to a range of non-clinical support roles in healthcare settings that help patients navigate their care experience. Staff in Patient Services assist with scheduling appointments, answering questions, handling registration and check-in procedures, and addressing concerns about billing or insurance. They act as a crucial link between patients and medical staff, ensuring smooth communication and a positive experience during visits. Patient Services professionals work in hospitals, clinics, and other healthcare facilities, providing essential administrative and customer service support.

What is the difference between Patient Services vs Medical Receptionist?

AspectPatient ServicesMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in patient care or healthcare administrationHigh school diploma; often requires familiarity with medical office software
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics, healthcare facilities
Common Search & ComparisonPatient Services vs Medical Receptionist

Patient Services roles focus on assisting patients with their needs, coordinating care, and providing support throughout their healthcare experience. Medical Receptionists primarily handle administrative tasks like scheduling, check-in, and managing patient records. While both roles work closely in healthcare settings, Patient Services positions often involve more direct patient interaction and support, whereas Medical Receptionists focus on front-desk administrative duties.

Is PSW a health service field occupation?

Yes, a Patient Services Worker (PSW) is a role within the health service field, providing support to patients and healthcare teams. PSWs often assist with daily living activities, basic medical tasks, and require relevant training or certification. The role is typically performed in healthcare facilities such as hospitals, nursing homes, or community care settings.

What jobs out there can make $70,000 a year?

In the healthcare field, patient services managers, medical directors, and certain specialized healthcare roles can earn $70,000 or more annually, especially with experience and certifications. Other high-paying jobs include registered nurses in management positions, healthcare administrators, and certain allied health professionals, often requiring relevant degrees and skills in healthcare systems and patient management.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often require strong communication skills and familiarity with electronic health records (EHR) systems. The role supports clinical staff and ensures smooth patient flow and service delivery.

What are some common challenges faced in a Patient Services role, and how can they be managed effectively?

Professionals in Patient Services frequently navigate high volumes of inquiries, varying patient emotions, and the need to coordinate with multiple departments. Managing these challenges effectively requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment. Building rapport with patients, staying organized, and maintaining clear communication with healthcare teams can help ensure smooth operations and a positive patient experience.

What are the key skills and qualifications needed to thrive in Patient Services, and why are they important?

To thrive in Patient Services, you need strong organizational abilities, familiarity with healthcare procedures, and typically a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHRs), and basic office equipment is often required. Exceptional interpersonal skills, empathy, and effective communication make individuals stand out in this role. These skills are essential for ensuring smooth patient interactions, efficient clinic operations, and a positive healthcare experience.

What kinds of jobs are there in healthcare?

Healthcare offers a wide range of jobs including patient services roles such as receptionists, medical assistants, and patient coordinators. These positions often require strong communication skills, attention to detail, and familiarity with medical records and scheduling systems. Other common healthcare jobs include nurses, technicians, therapists, and administrative staff, each with specific training and certification requirements.
More about Patient Services jobs
What cities are hiring for Patient Services jobs? Cities with the most Patient Services job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Patient Services jobs? States with the most job openings for Patient Services jobs include:
What job categories do people searching Patient Services jobs look for? The top searched job categories for Patient Services jobs are:
Patient Services jobs near you
Infographic showing various Patient Services job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 70% Full Time, 18% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,477 per year, or $21.4 per hour.

Patient Services Specialist

SunState Medical Specialists

Venice, FL • On-site

$17.75 - $24/hr

Full-time

Posted 12 days ago

Job description

Why Join Us?
SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.
Job Description:
As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams.
Your key responsibilities:
As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.
  • Customer Service
  • Monitoring and reacting to patient feedback
  • Monitoring the flow of patients and directing as appropriate
  • Answering and attending to all telephone calls in a timely manner
  • Responding to queries in accordance with the privacy policy
  • Having a breadth of service knowledge to respond to patient queries
  • Providing support to Physicians and other internal customers, as required
  • Assist with patient questions regarding billing and insurance payments
  • Maintenance and improvement of the patients' waiting room
  • Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
  • Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols
  • Maintaining the Integrity of Patient Records
  • Scheduling Physician appointments with regard to availability & appropriate timeframes
  • Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit
  • Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments
  • Registering new patients in a timely manner and ensuring the accuracy of personal and billing details
  • Ensuring all documentation and correspondence required for the consultations appointment is registered
  • Creating referring doctor records as required
  • Following up on referrals
  • Document management

Qualifications
  • High School Diploma or equivalent
  • Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred.
  • Handle and resolve urgent matters and time critical medical appointments
  • Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
  • Proven experience to work effectively both independently and in a team environment.
  • Knowledge of patient billing systems and related funding mechanisms.
  • Ability to use clinical administration systems, as well as Microsoft Office software
  • Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
  • Flexible approach to work
  • Travel as required to other centers

Apply