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Patient Services Associate Jobs in Oregon (NOW HIRING)

VillageMD

Patient Service Representative - Neurology

Bend, OR · On-site

$18.50 - $23.50/hr

Demonstrates a working knowledge of the insurance grid for all services performed; explains par and ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

VillageMD

Patient Service Representative - Urology

Bend, OR · On-site

$18.50 - $23.50/hr

Demonstrates a working knowledge of the insurance grid for all services performed; explains par and ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

VillageMD

Patient Service Representative - Imaging

Bend, OR · On-site

$18.50 - $23.50/hr

... services that provide better outcomes at a reduced total cost of care. Please Note: We will only ... Associate's Degree, preferred. * Previous PSR experience preferred * Ability to communicate in ...

VillageMD

Patient Service Representative - Imaging

Bend, OR · On-site

$18.50 - $23.50/hr

... services that provide better outcomes at a reduced total cost of care. Please Note: We will only ... Associate's Degree, preferred. * Previous PSR experience preferred * Ability to communicate in ...

VillageMD

Patient Service Representative - Urology

Bend, OR · On-site

$18.50 - $23.50/hr

Demonstrates a working knowledge of the insurance grid for all services performed; explains par and ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

Summit Health

Patient Service Representative - Urology

Bend, OR · On-site

$18.50 - $23.50/hr

Demonstrates a working knowledge of the insurance grid for all services performed; explains par and ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

VillageMD

Patient Service Representative - Neurology

Bend, OR · On-site

$18.50 - $23.50/hr

Demonstrates a working knowledge of the insurance grid for all services performed; explains par and ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

VillageMD

Patient Service Representative - Neurology

Bend, OR

$18.50 - $23.50/hr

Demonstrates a working knowledge of the insurance grid for all services performed; explains par and ... Associate's Degree, preferred * 0 - 1 years' experience. 2-4 years' experience preferred * Ability ...

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All JobsPatient Services Associate JobsPatient Services Associate Jobs in Oregon

Patient Services Associate information

See Oregon salary details

$13

$20

$26

How much do patient services associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient services associate in Oregon is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.88 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Oregon?

The most popular types of Patient Services jobs in Oregon are:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,686 per year, or $20 per hour.

Associate Director/Director, Patient Support Services

Mineralys Therapeutics

OR • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

"Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone.  Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor.  Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit https://mineralystx.com. Follow Mineralys on LinkedIn, Twitter and Bluesky"

Mineralys is a fully remote company.

Associate Director/Director, Patient Support Services

The Associate Director/Director, Patient Support Services will support the design, execution, and optimization of patient access, affordability, and HCP support programs. The role translates Patient Support Services strategy into operational plans, oversees the development of program content and collateral, manages day-to-day program and vendor activities, coordinates cross-functional inputs, monitors performance, and escalates risks or decisions that may affect launch readiness or ongoing program execution. This position partners closely with Patient Support Services leadership, cross-functional partners within Mineralys, and external vendors to deliver compliant, scalable, and patient-centered support solutions and experiences.

Key Responsibilities

Patient Access, Affordability & Program Execution

  • Support development and execution of assigned patient access and affordability workstreams (e.g., overall program operations, copay support, patient support offerings, etc.)
  • Monitor post-launch operations, process flows, business rules, readiness materials, and support resources; recommend refinements based on performance trends, stakeholder feedback, vendor learnings, and evolving business needs.
  • Identify access, affordability, reimbursement, and operational barriers through program data, vendor feedback, field input, and stakeholder discussions; translate findings into actionable recommendations.
  • Coordinate cross-functional reviews to ensure program materials, operating processes, and affordability solutions remain aligned with brand priorities, compliance expectations, and patient experience objectives.
Vendor Implementation, Launch Readiness & Day-to-Day Oversight
  • Manage day-to-day activities with patient services vendors, including hub, copay, affordability, data, digital engagement, and related operational partners.
  • Coordinate vendor launch readiness and execution across implementation checkpoints, testing timelines, go-live dependencies, issue resolution, escalation paths, and cross-vendor alignment.
  • Track and hold vendors' accountable to milestones, dependencies, risks, issue logs, decisions, testing activities, and readiness deliverables for assigned workstreams; provide concise updates and recommended next steps to working teams and leadership.
  • Monitor vendor performance against service levels, KPIs, quality expectations, business rules, and documented operating procedures; escalate performance, compliance, budget, or timeline risks with recommended resolutions.
  • Support MSA/SOW, change order, invoice, and budget tracking activities by coordinating business inputs with procurement, legal, finance, compliance, and Patient Services leadership.
Cross-Functional Coordination & Governance
  • Own and maintain launch readiness trackers, action items, dependencies, meeting outputs, and operational documentation for assigned Patient Services workstreams.
  • Coordinate with cross functional internal stakeholders, e.g., Commercial, Market Access, Data & Analytics, Marketing, Trade, Legal/Compliance, field reimbursement, and vendor teams to identify dependencies, resolve issues, and maintain alignment.
  • Support launch workshops, vendor coordination sessions, readiness reviews, and governance meetings by preparing materials, capturing outputs, and driving follow-up actions.

Performance Insights, Reporting & Continuous Improvement

  • Develop, review, and interpret reports related to program performance, access and reimbursement, affordability utilization, patient engagement, case outcomes, vendor performance, and pharmacy performance.
  • Identify trends, operational gaps, and root causes; translate findings into concise recommendations for leadership, vendors, and cross-functional partners.
  • Support continuous improvement initiatives that enhance quality, scalability, cycle time, data visibility, compliance execution, and customer experience.
  • Partner with analytics and vendor teams to refine data definitions, reporting cadence, dashboards, and performance review materials.

Qualifications

  • Bachelor's or Associate degree required; advanced degree such as MBA, MPH, PharmD, or other relevant graduate degree preferred.
  • 7+ years of experience in patient services, hub operations, affordability programs, field reimbursement, market access, pharmaceutical operations, consulting, or related healthcare services roles.
  • Experience supporting, implementing, managing, or optimizing patient support programs and vendor relationships in a pharmaceutical, biotech, specialty pharmacy, hub services, or healthcare services environment.
  • Strong understanding of reimbursement processes, pharmacy distribution, payer dynamics, benefits verification, prior authorization, appeals, copay assistance, patient assistance programs, and compliance requirements.
  • Demonstrated ability to analyze operational data, identify trends, develop insights, and communicate recommendations to leadership and cross-functional stakeholders.
  • Strong project management skills with the ability to manage multiple priorities in a fast-paced, deadline-driven, entrepreneurial environment.
  • Excellent communication, writing, presentation, collaboration, and stakeholder management skills.
  • Ability to influence without direct authority and drive alignment across functions and external partners.
  • Experience managing vendors, timelines, operational issues, service levels, governance routines, and business inputs for budgets or contracts.
  • Proficiency with Microsoft Office Suite; familiarity with CRM, patient services reporting, dashboards, and data analytics tools preferred.
  • Ability to travel up to 25%, based on business needs.

Preferred Experience / Differentiators

  • Experience supporting a new product launch or major patient support program implementation.
  • Experience with cardiovascular, specialty, or retail pharmacy benefit products.
  • Experience partnering with field reimbursement teams or access account teams to identify payer-related trends and HCP workflow barriers.
  • Experience preparing leadership-ready materials, vendor business review content, readiness updates, operational dashboards, and issue escalation narratives.

Travel

  • This position requires up to 20% travel. Frequently travel is outside the local area and overnight.

This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level.

US Salary Range:  $205,000 - $235,000

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