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Patient Support Jobs in California (NOW HIRING)

MASC Medical

Patient Support Specialist

Los Angeles, CA · Remote

$20 - $23/hr

Patient Support Specialist Only candidates living in California will be considered for this position. Overview We are seeking a compassionate and detail-oriented Patient Support Specialist to support ...

PHIL, Inc.

Patient Support Specialist

San Francisco, CA · On-site +1

$20 - $24.75/hr

Patient Support Tier 1 Specialist Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about PhilRx, the PhilRx process, or about their specific ...

PHIL, Inc.

Patient Support Specialist

San Francisco, CA · On-site +1

$20 - $24.75/hr

Patient Support Tier 1 Specialist Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about PhilRx, the PhilRx process, or about their specific ...

Azul Vision

Patient Support Representative

Fullerton, CA · On-site

$23 - $24/hr

Posting all monies collected at the Front Desk to patient accounts as well as balancing all monies, credit card transactions and checks at the close of business. KEY RESPONSIBILITIES: * Greet ...

Azul Vision

Patient Support Representative

Los Angeles, CA · On-site

$23 - $24/hr

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic ...

Azul Vision

Patient Support Representative

Pasadena, CA · On-site

$23 - $24/hr

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic ...

Acadia Healthcare

Supervisor Patient Support

Torrance, CA · On-site

$50 - $70/hr

Direct, supervise and coordinate the activities of a patient support team. Responsibilities ESSENTIAL FUNCTIONS: * Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic ...

Sonrava Health

Patient Support Coord I

Orange, CA · On-site +1

$19 - $20/hr

The Patient Support Coordinator is responsible for creating an outstanding experience at every interaction for both new and existing customers and through collaboration with the dental offices being ...

Sonrava Health

Patient Support Coord I

Orange, CA · On-site +1

$18.75 - $24.50/hr

Overview The Patient Support Coordinator is responsible for creating an outstanding experience at every interaction for both new and existing customers and through collaboration with the dental ...

Sonrava Health

Patient Support Coord I

Orange, CA · On-site +1

$19 - $20/hr

Overview The Patient Support Coordinator is responsible for creating an outstanding experience at every interaction for both new and existing customers and through collaboration with the dental ...

Sonrava Health

Patient Support Coord I

Orange, CA · On-site

$19 - $20/hr

Overview The Patient Support Coordinator is responsible for creating an outstanding experience at every interaction for both new and existing customers and through collaboration with the dental ...

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All JobsPatient Support JobsPatient Support Jobs in California

Patient Support information

See California salary details

$30.6K

$34.9K

$38.5K

How much do patient support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for patient support in California is $34,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $36,000.00 per year, depending on experience, location, and employer.

What does a patient support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by patient support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What is the role of patient support?

The role of patient support involves assisting patients with understanding their medical conditions, treatment plans, and healthcare procedures. Patient support staff often provide emotional support, coordinate care, and help patients navigate healthcare systems, ensuring they receive appropriate services and resources. Strong communication skills and knowledge of healthcare protocols are essential for this role.

What are the most commonly searched types of Patient Support jobs in California?

The most popular types of Patient Support jobs in California are:

What are popular job titles related to Patient Support jobs in California?

For Patient Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Patient Support jobs in California look for?

The top searched job categories for Patient Support jobs in California are:

Patient Support jobs near you
Infographic showing various Patient Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,870 per year, or $16.8 per hour.

Patient Support Specialist

MASC Medical

Los Angeles, CA • Remote

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Patient Support Specialist

Only candidates living in California will be considered for this position.

Overview

We are seeking a compassionate and detail-oriented Patient Support Specialist to support patients across Skilled Nursing Facility (SNF) and triage service lines. This role serves as a central communication hub between patients, providers, facilities, and interdisciplinary teams to ensure timely care coordination, improved patient outcomes, and seamless transitions of care.

This is an excellent opportunity for someone who enjoys patient advocacy, problem solving, and working within value-based care environments while contributing to quality improvement initiatives.

Key Responsibilities

Patient Triage & Communication

  • Manage incoming patient and facility calls in a timely and professional manner

  • Document interactions accurately within the electronic health record (EHR)

  • Respond to voicemail, electronic, and fax communications within program turnaround standards

  • Escalate urgent clinical concerns to providers according to established protocols

Care Coordination & Patient Advocacy

  • Serve as liaison between patients, providers, SNFs, hospitals, and community partners

  • Assist patients with navigating healthcare services and accessing resources

  • Support follow-up on orders, care plans, and provider recommendations

  • Identify barriers to care and promote patient self-management

Quality & Operational Support

  • Track quality and program metrics using internal tools and dashboards

  • Help refine workflows to improve care transitions and reduce gaps in care

  • Participate in quality improvement and patient satisfaction initiatives

Collaboration & Compliance

  • Participate in interdisciplinary meetings and case discussions

  • Maintain HIPAA compliance and regulatory documentation standards

  • Build professional relationships with internal teams and external partners

Qualifications

  • 2+ years of healthcare, care coordination, or patient support experience

  • SNF, post-acute, managed care, or value-based care experience preferred

  • Strong communication and documentation skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Bachelor's degree preferred

  • Bilingual Spanish preferred

Compensation & Benefits

  • Compensation: $20 – $23 per hour

  • Benefits: Medical, dental, vision, retirement, paid time off

  • Work Setting: Remote

  • Shift Details: 8-, 10-, or 12-hour shifts across weekdays, weekends, and overnights

#MASC105



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About MASC Medical

Sourced by ZipRecruiter

Masc Medical is a prominent healthcare staffing firm based in Fort Lauderdale, Florida, US. As a recognized name in the healthcare industry, the company effectively connects healthcare providers and organizations across the country. Dedicated to offering a comprehensive set of recruitment services, Masc Medical helps healthcare organizations fill permanent vacancies as efficiently and effectively as possible. The company was established on a mission to pair medical offices with qualified healthcare professionals, striving to become an industry leader.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

2010

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