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Patient Support Associate Jobs in California (NOW HIRING)

Medline

Associate Patient Product Specialist

San Diego, CA · On-site

$54K - $81K/yr

Job Summary To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project ...

Delphi AI Inc

Customer Support Associate

San Francisco, CA · On-site +1

$20.50 - $28.25/hr

Calm, patient, and empathetic, able to de-escalate tense situations and hold a steady tone under ... Own and manage our Intercom support system, including inbox configuration, macros, tags, and ...

Sciton

Service Support Associate (Shipping)

Palo Alto, CA

$55K - $65K/yr

Service Support Associate (Shipping) Sciton is a Silicon Valley based pioneer in laser, light, and ... If you want to work on meaningful technology that directly improves patient outcomes and be part of ...

Sciton

Service Support Associate (Shipping)

Palo Alto, CA · On-site

$55K - $65K/yr

Service Support Associate (Shipping) Sciton is a Silicon Valley based pioneer in laser, light, and ... If you want to work on meaningful technology that directly improves patient outcomes and be part of ...

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Patient Support Associate information

See California salary details

$13

$24

$66

How much do patient support associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient support associate in California is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.51 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in California? The most popular types of Patient Support jobs in California are:
What are popular job titles related to Patient Support Associate jobs in California? For Patient Support Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in California look for? The top searched job categories for Patient Support Associate jobs in California are:
What cities in California are hiring for Patient Support Associate jobs? Cities in California with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Vision Front Desk Patient Support Associate / Receptionist

Vision Front Desk Patient Support Associate / Receptionist

Serve the People

Orange, CA • On-site

$21 - $23/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Vision Front Desk Patient Services Associate is responsible for providing administrative and clerical support to ensure the efficient operation of the Health Center. This role involves responding to requests for information and assistance from patients and providers, scheduling appointments, verifying patient information, collecting and recording data, maintaining and updating records and files, and facilitating the overall coordination of patient care. The following statements for this position reflect only some specific responsibilities and are considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all duties required that may be inherent in the position:
  • Works cooperatively with any technician to assure that the optometrist sees patients as quickly as possible.
  • Accurately schedules for the assigned optometrist, ensuring that schedule reflects appropriate clinician and effective use of clinical hours.
  • Monitors no-shows/cancellations for available slots where walk-ins or add-ons can be placed.
  • Pre-registers all patients for assigned clinicians, asking and recording answers to all pre-registration questions.
  • Deletes the day's cancellations from the computer.
  • Greets patients and visitors in a prompt, courteous, and helpful manner.
  • Attaches all appropriate paperwork such as financial assistance forms and POS reports to encounter forms.
  • Performs financial transactions at the time of the visit, including collecting all co-payments, glasses payments, and keeping a record of unpaid amounts.
  • Assists patients in obtaining records from other facilities, including getting appropriate signatures on medical/vision records release forms.
  • Performs financial transactions at the time of the visit, including collecting all co-payments, glasses payments, and keeping a record of unpaid amounts.
  • Accurately closes the day and balances cash bag.
  • Answered telephones, handling calls as needed and taking messages when appropriate.
  • Maintains appropriate boundaries concerning vision advice, patient triage and priority of communication to clinicians; refers calls to Vision Manager or Vision Supervisor.
  • Evaluate financial status of all patients.
  • Determine patient eligibility for appropriate programs.
  • Assist patients with enrollment applications.
  • Follow up on all pending applications to ensure enrollment process is completed.
  • Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications.
  • Perform other duties as assigned by the executive leadership and administration.

Requirements
  • High school diploma required or equivalent
  • Basic computer literacy and arithmetic skills
  • Electronic Medical Record system experience (ECW preferred)
  • Experience working with patient registration procedures
  • Basic knowledge of medical terminology preferred
  • Optometry/Ophthalmology background (prefer)
  • High level of skill in maintaining calm, professional, courteous and helpful demeanor in times of pressure and stress.
  • Skill in making appropriate decisions to benefit patients and meet company objectives.
  • Ability to prioritize work and complete it on a timely basis with minimal supervision.
  • Ability to follow procedures.
  • Displays sensitivity in a multicultural environment.

Language Requirements
  • Spanish speaking, preferred.

Salary Description
$21.00 - $23.00

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