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Patient Support Associate Jobs in California (NOW HIRING)

UC Davis Health

Guest Relations Associate

Sacramento, CA · On-site

$26.72 - $41.30/hr

Knowledge of Medical terminology Key Responsibilities * 90% - Patient Support Services * 10% - ... The team is comprised of 31 Guest Relations Associates who staff the Pavilion lobby, Emergency ...

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Patient Support Associate information

See California salary details

$13

$24

$66

How much do patient support associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for patient support associate in California is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.51 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in California? The most popular types of Patient Support jobs in California are:
What are popular job titles related to Patient Support Associate jobs in California? For Patient Support Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in California look for? The top searched job categories for Patient Support Associate jobs in California are:
What cities in California are hiring for Patient Support Associate jobs? Cities in California with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Patient Access & Medical Assistant

Patient Access & Medical Assistant

Pacific Cardiovascular Associates

Laguna Hills, CA

$25 - $26/hr

Full-time

Posted 5 days ago

Job description

Patient Access & Medical Assistant

Location: Laguna Hills, California 92653

Compensation: $25.00 - $26.00 per hour

Employment Type: Full-Time, On-Site

About This Opportunity

Are you a compassionate healthcare professional looking to make a direct impact on patient care? We're seeking a dynamic Patient Access & Medical Assistant to join our growing healthcare team in Laguna Hills. In this dual-role position, you'll be the welcoming face at our front desk and a trusted clinical partner to our providers. You'll combine your administrative expertise with hands-on clinical skills to deliver exceptional patient experiences from check-in through follow-up care. If you thrive in a collaborative, fast-paced environment and are passionate about healthcare, we want to hear from you!

What You'll Do Patient Access & Front Office
  • Welcome and register patients with warmth and professionalism, setting a positive tone for their visit
  • Schedule, reschedule, and confirm patient appointments while optimizing provider schedules
  • Verify insurance eligibility, benefits, referrals, and prior authorizations to ensure seamless care coordination
  • Collect co-payments and maintain accurate demographic and insurance information
  • Manage multi-line telephone calls, route messages appropriately, and provide compassionate patient support
  • Navigate NextGen, Phreesia, and other electronic health record systems with confidence
  • Resolve front office concerns promptly while maintaining strict patient confidentiality
  • Coordinate patient communication regarding appointments, test results, and follow-up care needs
Clinical Support
  • Prepare patients for examinations by obtaining vital signs, documenting comprehensive medical histories, and updating electronic health records
  • Assist providers during examinations, treatments, diagnostic testing, and specialty procedures
  • Administer medications, injections, immunizations, and treatments in accordance with California law and organizational policies
  • Perform diagnostic testing and specialty clinical procedures within your scope of training
  • Educate patients about medications, testing procedures, treatment plans, and physician instructions
  • Coordinate referrals, authorizations, and follow-up care with other healthcare providers
  • Maintain accurate and timely clinical documentation
  • Prepare, stock, and maintain examination rooms, supplies, and equipment; monitor inventory and assist with ordering
What We're Looking For Required Qualifications
  • High school diploma or GED
  • Current Basic Life Support (BLS) Certification
  • Minimum one year of experience in a medical office or healthcare setting
  • Proven experience with insurance verification, referrals, and prior authorizations
  • Excellent customer service and communication skills, both written and verbal
  • Proficiency with Microsoft Outlook, Word, and Excel
  • Ability to work independently while collaborating effectively with a diverse team
  • Physical ability to sit or stand for extended periods, lift up to 15 pounds occasionally, and use computers and telephones throughout the workday
  • Ability to thrive in a fast-paced, high-volume clinical environment
Preferred Qualifications
  • Certified Medical Assistant (CMA) or Medical Assistant Diploma
  • Knowledge of cardiovascular terminology and procedures
  • Bilingual capabilities (Spanish preferred)
Physical Requirements
  • Ability to sit or stand for extended periods throughout the workday
  • Ability to lift up to 15 pounds occasionally
  • Proficiency with computer systems, keyboards, and multi-line telephones
  • Clear verbal and in-person communication abilities
  • Comfort working in a dynamic, high-volume clinical setting
  • Occasional local travel may be required
Why Join Our Team?

We're committed to creating a supportive, inclusive workplace where healthcare professionals can grow and thrive. You'll work alongside experienced providers and a collaborative team dedicated to delivering exceptional patient care. This role offers the perfect blend of administrative and clinical responsibilities, making it ideal for someone who wants variety, meaningful patient interaction, and opportunities for professional development.

Ready to Make a Difference?

If you're a detail-oriented, patient-focused professional with healthcare experience and a passion for excellence, we'd love to meet you. Apply now to join our Laguna Hills healthcare team!

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