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Patient Support Associate Jobs in Irvine, CA (NOW HIRING)

Sonova

Patient Care Coordinator-Corona, CA

Corona, CA · On-site

$20 - $23/hr

Provide first level support to patients, answer questions, check patients in/out, and collect and ... Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with ...

Compass Group

PATIENT TRANSPORTER

Long Beach, CA · On-site

$23/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

AltaMed

Patient Navigator

Anaheim, CA · On-site

$26.91 - $33.53/hr

... on-one support in coordinating care activities, supporting and assisting patients to navigate ... Associate Degree or High school degree with Technical Training, such as Medical Assistant or other ...

AltaMed

Patient Navigator

Santa Ana, CA · On-site

$26.91 - $33.53/hr

... on-one support in coordinating care activities, supporting and assisting patients to navigate ... Associate Degree or High school degree with Technical Training, such as Medical Assistant or other ...

Sunmar Management Services

Patient Sitter

La Habra, CA · On-site

Description We're a skilled nursing facility looking for dynamic associates to join our clinical ... • Support patient/resident who needs help with moving and eating • Report any changes in ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Irvine, CA

Patient Support Associate information

See Irvine, CA salary details

$14

$27

$71

How much do patient support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient support associate in Irvine, CA is $27.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $25.53 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Irvine, CA?

For Patient Support Associate jobs in Irvine, CA, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Irvine, CA look for?

The top searched job categories for Patient Support Associate jobs in Irvine, CA are:

What cities near Irvine, CA are hiring for Patient Support Associate jobs?

Cities near Irvine, CA with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Irvine, CA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $56,415 per year, or $27.1 per hour.

Patient Navigator (Clinical or Specialty Pharmacy Exp)

AmeriPharma

Laguna Hills, CA • On-site

$20 - $22/hr

Other

Posted 16 days ago

Job description

Position Summary
The Patient Navigator serves as the primary point of contact for prospective and existing patients, providing exceptional customer service while guiding individuals through the patient journey. This role is responsible for managing patient inquiries, coordinating communication, educating patients on available products and services, supporting the sales and clinical teams, and ensuring a seamless patient experience from initial contact through ongoing follow-up. Must have clinical or specialty pharmacy experience.
Schedule Details

  • 100% remote position
  • Standard business hours with occasional overtime based on business needs.
Schedule: Monday-Friday, 9:30am - 6:00pm PST
Compensation: $20 to $22 Hourly plus Commission, DOE
Essential Duties and Responsibilities
  • Receive, qualify, and track patient leads through the organization's CRM or lead management system.
  • Contact prospective, current, and previous patients to provide education, answer questions, and generate new patient opportunities.
  • Conduct outbound calls to follow up on patient inquiries, referrals, and ongoing patient needs.
  • Serve as the first point of contact for patients by responding promptly to incoming phone calls, emails, and online inquiries.
  • Build positive relationships with patients, providers, referral sources, and internal departments.
  • Develop strategic outreach plans to support patient engagement and departmental objectives.
  • Meet or exceed established call volume, response time, and performance metrics.
  • Promote company products and services while maintaining compliance with company policies and applicable regulations.
  • Maintain accurate and timely documentation of all patient interactions within designated systems.
  • Document patient feedback and communicate recommendations for service and process improvements.
  • Support continuous quality improvement initiatives to enhance the patient experience.
  • Assist with patient satisfaction surveys and other customer feedback initiatives.
  • Collaborate with clinical and operations teams to ensure efficient patient support and care coordination.
  • Maintain confidentiality of patient information in accordance with HIPAA and company policies.
  • Maintain regular attendance and punctuality.
  • Comply with all company policies, procedures, and regulatory requirements.
  • Report concerns, issues, or departmental inquiries to the Senior Patient Navigator Supervisor or Manager.
  • Perform other duties as assigned.
Qualifications
Education
  • High School Diploma or GED required.
  • Associate's degree or Bachelor's degree in Healthcare Administration, a related field preferred.
Experience
  • Minimum of 1-3 years of customer service, healthcare, patient support, call center, or sales support experience.
  • Experience working in a healthcare environment preferred.
  • Experience using CRM systems or Electronic Health Record (EHR) systems preferred.
Knowledge, Skills, and Abilities
  • Clinical or specialty pharmacy experience.
  • Excellent verbal and written communication skills.
  • Strong customer service and relationship-building skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong organizational and time management skills.
  • Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
  • Experience with CRM and patient management software preferred.
  • Strong attention to detail and documentation accuracy.
  • Ability to work independently and collaboratively.
  • Professional telephone etiquette and active listening skills.
  • Knowledge of HIPAA regulations and patient confidentiality requirements.
Performance Expectations
Performance in this role will be measured by:
  • Timely response to patient inquiries.
  • Patient satisfaction and quality of service.
  • Lead conversion and patient engagement metrics.
  • Call quality and productivity goals.
  • Accurate and complete documentation.
  • Compliance with HIPAA and company policies.
  • Effective collaboration with internal departments to support positive patient outcomes.

AmeriPharma's Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

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