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Patient Support Jobs in Atlanta, GA (NOW HIRING)

Total Respiratory

Patient Support Specialist

Marietta, GA · On-site

$15.50 - $19/hr

Patient Support Specialist We are looking for a Patient Support Specialist professional who is seeking their next exciting opportunity in a complex and ever-evolving work environment! In this role ...

Total Respiratory

Patient Support Specialist

Conyers, GA · On-site

$15 - $18.50/hr

Patient Support Specialist We are looking for a Patient Support Specialist professional who is seeking their next exciting opportunity in a complex and ever-evolving work environment! In this role ...

WellSky

Remote Patient Support Representative

Atlanta, GA · Remote

$13 - $16/hr

Verify and update patient records, including insurance details, to ensure accurate and up-to-date ... Medical with Rx, dental, and vision benefits Mental Health support through EAP Paid time off, plus ...

UCB

Technical Lead, Patient Support Solutions

Atlanta, GA · Hybrid

$124K - $163K/yr

Make your mark for patients We are looking for a Technical Lead, Patient Support Solutions to join our Digital Technology team based out of Atlanta, GA (hybrid, 40% onsite) About the role The ...

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Patient Support information

See Atlanta, GA salary details

$29.8K

$34K

$37.5K

How much do patient support jobs pay per year?

As of Aug 23, 2026, the average yearly pay for patient support in Atlanta, GA is $33,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $35,100.00 per year, depending on experience, location, and employer.

What does a patient support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by patient support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What is the role of patient support?

The role of patient support involves assisting patients with understanding their medical conditions, treatment plans, and healthcare procedures. Patient support staff often provide emotional support, coordinate care, and help patients navigate healthcare systems, ensuring they receive appropriate services and resources. Strong communication skills and knowledge of healthcare protocols are essential for this role.

What are the most commonly searched types of Patient Support jobs in Atlanta, GA?

The most popular types of Patient Support jobs in Atlanta, GA are:

What are popular job titles related to Patient Support jobs in Atlanta, GA?

For Patient Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Patient Support jobs in Atlanta, GA look for?

The top searched job categories for Patient Support jobs in Atlanta, GA are:

Patient Support jobs near you
Infographic showing various Patient Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,977 per year, or $16.3 per hour.

Patient Support Specialist

Total Respiratory

Marietta, GA • On-site

$15.50 - $19/hr

Other

Posted 9 days ago

Job description

Patient Support Specialist

We are looking for a Patient Support Specialist professional who is seeking their next exciting opportunity in a complex and ever-evolving work environment! In this role you will be responsible for assisting patients, physician's offices and referral sources with home respiratory equipment questions and orders. You will utilize your exceptional customer service and phone skills to assist with patient interaction, walk-ins, appointment scheduling, and maintaining patient records, all while facilitating a positive patient experience.

We are on the hunt for someone authentic who enjoys working with a fun, creative and diverse group of people. If you are passionate about patient care and take initiative to dive right in and help out where needed, we would like to talk to you!

Responsibilities include working positively as a team member, performing duties of a broad nature while working in a fast-paced environment, supporting incoming referrals and orders for delivery and pick up, remaining flexible and open minded with change, assembling, setting up testing, and demonstrating equipment, completing verification of insurance for DME coverage and prior authorization information, working with patients/clients to solve a variety of problems, working with family or referral source and/or personnel on delivery and/or pick up arrangements, supporting billing personnel, providing documents needed for reimbursement, assisting with overall daily operations including intake and quality assurance, instructing patients/clients in the proper use and care of equipment, rotating to various branches to support the business and patients, supporting onsite Respiratory Therapist, assisting as a liaison between the company and the patient/client, family, caregiver, physician, and other healthcare agencies and staff on the case, working with onsite and/or assigned Respiratory Therapist to implement discharge plans for agency patients/clients, ensuring compliance with confidentiality and data protection regulations, supporting the organization by being loyal and informing management of areas of concern and problems to be resolved, assuming full responsibility for actions, professional skills, and attitudes, performing all job functions with Company Mission, Vision, and Goal Statements in mind, and flexible attitude and willingness to take on extra tasks as necessary.

Experience and qualifications include a high degree of integrity, high school diploma or equivalent required, knowledge of Medicare, Medicaid, and private insurance requirements preferred, ability to recognize the needs and concerns of people to result in constructive working relationships, people-sensitive characteristics with a genuine desire to help others, ability to work safely and accurately with minimal supervision, exceptional verbal, written and interpersonal communication skills, excellent organizational, customer service, and time management skills, proficiency in MS Office Suite (Word, Excel, Outlook), ability to demonstrate initiative, teamwork, and flexibility, and must be eligible to work in the United States.

This is a full-time position that will require a 40-hour work week. Hours: Generally, 8:00 AM-5:00 PM, Monday-Friday. Must be willing to work after normal business hours and on weekends.

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