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Patient Support Jobs in Ohio (NOW HIRING)

SPR

Patient Support Associate

Cleveland, OH · On-site

The Patient Support Associate's primary responsibility will be to provide support to patients prior to and during treatment with SPRINT in collaboration with the Sales Team as assigned by the ...

Crossroads Health

Patient Support Specialist

Mentor, OH · On-site

$15.25 - $18.75/hr

Patient Support Specialist Mentor, OH Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with ...

Bridgeview Eye Partners

Patient Support Specialist

Maumee, OH · On-site

$16 - $19.75/hr

Cataract & Laser Institute is seeking a compassionate, organized, and service-oriented Patient Support Specialist to join our team. In this role, you will be an important point of contact for our ...

Bridgeview Eye Partners

Patient Support Specialist

Maumee, OH · On-site

$16 - $19.75/hr

Cataract & Laser Institute is seeking a compassionate, organized, and service-oriented Patient Support Specialist to join our team. In this role, you will be an important point of contact for our ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH

$16.50 - $20.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$15.50 - $19.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$16 - $19.50/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$16.50 - $20.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$15.50 - $19.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$16.50 - $20.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH

$16.50 - $20.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$16.50 - $20.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Obetz, OH · On-site

$16 - $19.75/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$16.50 - $20.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH

$16.50 - $20.25/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

PrimaryOne Health

Patient Support Specialist

Columbus, OH · On-site

$16 - $19.75/hr

PrimaryOne Health is currently seeking a Patient Support Specialist for our Columbus health center. Essential Job Responsibilities: * Greets patient/customers in a positive and helpful manger with a ...

Ohio Health

Patient Support Assistant

Van Wert, OH · On-site

Assists in creating the ideal patient experience through development of respectful and ... High School or GEDBLS - Basic Life Support - American Heart Association Additional MINIMUM ...

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All JobsPatient Support JobsPatient Support Jobs in Ohio

Patient Support information

See Ohio salary details

$29.5K

$33.6K

$37.1K

How much do patient support jobs pay per year?

As of Sep 12, 2026, the average yearly pay for patient support in Ohio is $33,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $34,700.00 per year, depending on experience, location, and employer.

What does a patient support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by patient support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What is the role of patient support?

The role of patient support involves assisting patients with understanding their medical conditions, treatment plans, and healthcare procedures. Patient support staff often provide emotional support, coordinate care, and help patients navigate healthcare systems, ensuring they receive appropriate services and resources. Strong communication skills and knowledge of healthcare protocols are essential for this role.

What are the most commonly searched types of Patient Support jobs in Ohio?

The most popular types of Patient Support jobs in Ohio are:

What are popular job titles related to Patient Support jobs in Ohio?

For Patient Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Patient Support jobs in Ohio look for?

The top searched job categories for Patient Support jobs in Ohio are:

What cities in Ohio are hiring for Patient Support jobs?

Cities in Ohio with the most Patient Support job openings:

Patient Support jobs near you
Infographic showing various Patient Support job openings in Ohio as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,590 per year, or $16.1 per hour.

Patient Support Associate

Cleveland, OH • On-site

SPR
IT Services • 51 - 200 employees
Learn more about SPRexternal

Full-time

Re-posted 2 days ago

Key responsibilities

  • Assist the Sales Team in providing support to patients before and during treatment with SPRINT.

  • Serve as a resource for clinical support, including troubleshooting, device utilization, and patient follow-up.

  • Perform patient follow-up, provide product support, and educate patients on product use to optimize treatment outcomes.

Job description

Description:

The Patient Support Associate’s primary responsibility will be to provide support to patients prior to and during treatment with SPRINT in collaboration with the Sales Team as assigned by the Director of Sales Training and Patient Support. In that effort, the Patient Support Associate's function will be important in establishing the “best in class” customer service and patient support. 


PRIMARY RESPONSIBILITIES

  • Assist Sales Team in providing “best in class” support to patients once they are selected for and being treated with SPRINT 
  • Serves as a resource for clinical support in the areas of basic troubleshooting, device utilization, and patient follow-up for company products
  • Performs patient follow-up to assure success of implantation experience
  • Provides product follow-up and support to patients
  • Educates patients on the merits and proper clinical use of products by providing support over the phone or virtually with the potential use of a wide variety of formats and platforms (e.g., patient facing videos, manuals) for optimization of treatment and positive patient outcomes 
  • Manages administrative tasks to include timely patient documentation and data collection 
  • Work directly with patients and the Sales Team to optimize CRM for field base input
  • Support the Sales Team with collecting and recording patient pre-procedure, procedural and follow-up data
  • Assist managing complaints and feedback 
  • Work with Sales Team to ensure Complaints are submitted on time and with all necessary information
  • Work with Quality to assist with follow-up requests for Complaints
  • Maintains a working knowledge of SPR products
  • Maintains open, effective communication with all personnel, customers and other SPR employees
  • Performs other related duties as assigned 

COLLATERAL RESPONSIBILITIES

  • Assisting Sales Reps
  • Assisting the Sales Operations Team 
Requirements:

KNOWLEDGE AND SKILL REQUIREMENTS

Experience, Competencies, Education:

  • Bachelor’s Degree (or equivalent) in a clinical, healthcare, or other science related field.
  • Prefer patient experience (this includes internship experience).
  • Must have a strong willingness and ability to be empathetic in daily interactions.
  • Critical thinking.
  • Strong verbal and written communication skills, including the ability to present findings in a clear, concise manner.
  • Ability to organize, self-prioritize, and be a self-starter and a team player, in a fast-paced environment with demanding internal and external deadlines.

Beneficial Skills and Experience:

  • Experience working inside CRMs (specifically Salesforce.com)
  • Strong technological knowledge 
  • Proficient with MS Word and Excel.
  • Experience in pain management, preferred 
  • Proven record of achievement in a high-energy, fast-paced environment.
  • Ability to work efficiently and creatively in a regulated industry

WORKING CONDITIONS

  • Ability to get the job done in a “we-can-do” environment, allowing for flexible hours 
  • Small office environment.
  • Travel will be minimal, and when necessary, will be well planned in advance

Apply