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Patient Support Partner Jobs (NOW HIRING)

MASC Medical

Patient Support Specialist

$20 - $23/hr

Patient Support Specialist Only candidates living in California will be considered for this ... Serve as liaison between patients, providers, SNFs, hospitals, and community partners * Assist ...

MASC Medical

Patient Support Specialist

Los Angeles, CA · Remote

$20 - $23/hr

Patient Support Specialist Only candidates living in California will be considered for this ... Serve as liaison between patients, providers, SNFs, hospitals, and community partners * Assist ...

Flex Vascular

Patient Support Specialist

Minneapolis, MN · On-site

$17.75 - $22/hr

Advocate for the patient experience by identifying trends, sharing feedback, and partnering with ... Support company growth by contributing to new initiatives, improving processes, and adapting to a ...

LUX Infusion

Patient Support Specialist

Garnet Valley, PA · On-site

$16.50 - $20.25/hr

Patient Support Specialist Garnet Valley, Pennsylvania, United States At LUX Infusion, we're ... Inspired by lux --meaning light - we guide patients, providers, and partners through complex ...

FLEX Vascular

Patient Support Specialist

Minneapolis, MN · On-site

$17.75 - $22/hr

Advocate for the patient experience by identifying trends, sharing feedback, and partnering with ... Support company growth by contributing to new initiatives, improving processes, and adapting to a ...

LUX Infusion

Patient Support Specialist

Garnet Valley, PA · On-site

$16.25 - $20/hr

Builds trust with providers, caregivers, and pharmacy partners through accuracy and professionalism ... Support ongoing patient care by coordinating prescription refills, outreach, and documentation ...

LUX Infusion

Patient Support Specialist

Totowa, NJ · On-site

$25 - $27/hr

Inspired by lux-meaning light - we guide patients, providers, and partners through complex ... We're looking for a Patient Support Specialist who wants their work to mean something - someone who ...

Lux Infusion

Patient Support Specialist

Totowa, NJ · On-site

$25 - $27/hr

Inspired by lux-meaning light - we guide patients, providers, and partners through complex ... We're looking for a Patient Support Specialist who wants their work to mean something - someone who ...

LUX Infusion

Patient Support Specialist

Totowa, NJ · On-site

$25 - $27/hr

Patient Support Specialist At LUX Infusion, we're reimagining infusion care to be more human ... Inspired by lux --meaning light - we guide patients, providers, and partners through complex ...

LUX Infusion

Patient Support Specialist

Passaic, NJ · On-site

$25 - $27/hr

Inspired by lux --meaning light - we guide patients, providers, and partners through complex ... We're looking for a Patient Support Specialist who wants their work to mean something -- someone ...

LUX Infusion

Patient Support Specialist

Clifton, NJ · On-site

$25 - $27/hr

Inspired by lux --meaning light - we guide patients, providers, and partners through complex ... We're looking for a Patient Support Specialist who wants their work to mean something -- someone ...

LUX Infusion

Patient Support Specialist

Paterson, NJ · On-site

$25 - $27/hr

Inspired by lux --meaning light - we guide patients, providers, and partners through complex ... We're looking for a Patient Support Specialist who wants their work to mean something -- someone ...

LUX Infusion

Patient Support Specialist

Wayne, NJ · On-site

$25 - $27/hr

Inspired by lux --meaning light - we guide patients, providers, and partners through complex ... We're looking for a Patient Support Specialist who wants their work to mean something -- someone ...

LUX Infusion

Patient Support Specialist

Totowa, NJ · On-site

$17.25 - $21.25/hr

Builds trust with providers, caregivers, and pharmacy partners through accuracy and professionalism ... Support ongoing patient care by coordinating prescription refills, outreach, and documentation ...

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Patient Support Partner information

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$9

$21

$49

How much do patient support partner jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient support partner in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.60 per hour, depending on experience, location, and employer.

What is a patient support partner?

Patient Support Partners are healthcare professionals or trained volunteers who assist patients and their families throughout the healthcare journey. Their main role is to provide emotional support, help communicate with medical staff, answer questions about care, and advocate for the patient's needs. They often help patients navigate the healthcare system, offer companionship, and ensure that patients understand their treatment plans. By serving as a bridge between patients and healthcare providers, they contribute to better patient experiences and outcomes.

How does a patient support partner typically collaborate with clinical staff to enhance patient care?

Patient Support Partners work closely with nurses, physicians, and other healthcare professionals to ensure patients’ non-clinical needs are met efficiently. They assist with tasks such as patient transport, comfort rounds, and communication between patients and medical staff, helping to create a supportive and responsive care environment. Regular check-ins and clear communication with clinical teams are essential, as Patient Support Partners often relay patient concerns and help coordinate timely responses. This collaboration helps improve patient satisfaction and allows clinical staff to focus on medical care.

What are the key skills and qualifications needed to thrive as a patient support partner, and why are they important?

A Patient Support Partner typically requires a background in healthcare or patient services, with skills in basic patient care and comfort, often supported by a high school diploma or relevant certification such as Basic Life Support (BLS). Familiarity with hospital information systems, electronic health records (EHRs), and patient mobility equipment is commonly needed. Exceptional communication, empathy, and teamwork are soft skills that help provide compassionate and effective support to both patients and healthcare staff. These abilities are crucial for ensuring patient well-being, safety, and a positive healthcare experience.

What is the difference between Patient Support Partner vs Patient Advocate?

AspectPatient Support PartnerPatient Advocate
CredentialsTypically no formal certification, but training in mental health or patient supportOften certified or trained in patient rights, healthcare navigation, or advocacy
Work EnvironmentHospitals, clinics, mental health facilities, community settingsHealthcare organizations, legal settings, community outreach
Employer & Industry UsageHospitals, mental health providers, support organizationsHealthcare institutions, legal aid, nonprofit advocacy groups
Search & Comparison IntentUnderstanding roles in patient support and emotional assistanceSeeking advocacy, rights protection, and healthcare navigation

While both roles support patients, a Patient Support Partner primarily offers emotional and practical support within healthcare settings, often without formal certification. A Patient Advocate focuses on representing patient rights, navigating healthcare systems, and may have specialized training or certification. Both roles are vital in patient care but serve different functions within the healthcare industry.

What states have the most Patient Support Partner jobs?

States with the most job openings for Patient Support Partner jobs include:

What are popular job titles related to Patient Support Partner jobs?

For Patient Support Partner jobs, the most frequently searched job titles are:

Patient Support Partner jobs near you
Infographic showing various Patient Support Partner job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,874 per year, or $21.6 per hour.

People & Culture Partner, Patient Support

Blink Health

Pittsburgh, PA • On-site

Full-time

Posted 28 days ago

Blink Health rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

74th of 113 rated pharmacies

Job description

Full-time role in Pittsburgh, PA (Robinson Twp.)

Join our team of HRBPs who support our Pharmacy Operations organization at BlinkRx. We're seeking a People and Culture Partner to support our growing Patient Support team. Reporting to the Senior HR Business Partner, this role will coach frontline managers, manage employee relations, support core HR processes, and help drive a high-performance culture. You'll be part of a collaborative HRBP team where ideas are shared and supported, while also having the autonomy to make decisions and drive outcomes independently within your client group.

BlinkRx is a fast-paced, high-growth environment where priorities shift and the work is rarely routine. The right person for this role is someone who is energized by that pace, adaptable, and proactive about finding solutions.

Responsibilities

Employee Relations & Compliance

  • Partner with frontline managers within a high-volume call center environment to provide coaching and guidance on employee relations, performance management, and day-to-day people issues.
  • Review and approve corrective actions and performance improvement plans in collaboration with managers.
  • Advise managers on documenting and delivering performance and conduct-related feedback.
  • Assist with employee investigations, including gathering documentation, summarizing findings, making recommendations for corrective action, and escalating issues as needed.
  • Support responses to employment-related legal matters in coordination with the HRBP and legal teams.
  • Maintain accurate records and documentation in HR Acuity and other platforms.

Employee Experience & Operational Support

  • Partner with the People Operations team and external leave vendors to support FMLA, LOA, and accommodation requests, including managing the interactive process and coordinating escalations as needed.
  • Support new hire onboarding in coordination with People Operations, IT, and Workplace Services.
  • Conduct exit interviews for hourly employees and collect and summarize feedback.
  • Gather and maintain accurate documentation in support of termination processes.
  • Maintain offboarding records and identify potential trends in exit data.
  • Collaborate with Workplace Services to plan and coordinate employee engagement events that enhance the employee experience.

People Programs

  • Partner with the Talent Programs and Operations teams to support the annual performance review cycle, calibration sessions, and promotion process for employees.
  • Support change management and communication efforts tied to HR programs, org updates, and new initiatives impacting the Patient Support team.
  • Use HR data and metrics to identify trends, inform decisions, and surface opportunities related to engagement, performance, and retention.

Qualifications

  • At least 5 years of HR Business Partner or generalist experience, specifically supporting hourly employee populations.
  • Prior experience supporting call centers, fulfillment operations, or other high-volume, metrics-driven hourly workforces is strongly preferred.
  • Strong knowledge of employment law, HR policies, and compliance best practices.
  • Experience coaching junior managers on performance management, feedback delivery, and day-to-day people issues.
  • Experience navigating employee relations issues independently, including investigations, corrective action, and separations.
  • Excellent communication, problem-solving, and documentation skills.
  • Experience in pharmacy or healthcare settings is preferred; experience supporting hyper-growth startups is also a plus.
  • Comfortable working across multiple sites and supporting distributed teams.
  • Ability to work independently while building strong, trust-based relationships across teams.
  • Bachelor's degree in Human Resources or a related field.

What Blink Health employees say

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