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Patient Care Advocate Jobs (NOW HIRING)

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Patient Care Advocate

Phoenix, AZ · On-site

Serves as a Patient Care Advocate to the patient, coaching the patient and caregivers in addressing social determinants of health * Provides information and navigation to the patient and/or family ...

Careers - Justice Grown

Patient Care Advocate

Waretown, NJ · On-site

$18.75 - $24.25/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Careers - Justice Grown

Patient Care Advocate

Waretown, NJ · On-site

$18.75 - $24.25/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Justice Cannabis Co

Patient Care Advocate

Ewing, NJ · On-site

$17.50/hr

As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is ...

Careers - Justice Grown

Patient Care Advocate

Bethlehem, PA · On-site

$16.25 - $21.25/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Careers - Justice Grown

Patient Care Advocate

Ewing, NJ

$17.50 - $22.75/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Justice Cannabis Co

Patient Care Advocate

Bethlehem, PA · On-site

$16/hr

As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is ...

Justice Cannabis Co

Patient Care Advocate

NJ · On-site

$17.50/hr

As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is ...

Ohio Hearing & Audiology

Patient Care Advocate

Delaware, OH · On-site

$16.75 - $21.75/hr

A successful advocate must be friendly, persuasive, and patient. The goal is to promote business growth by expanding the company's clientele. The advocate will play a fundamental role in achieving ...

Careers - Justice Grown

Patient Care Advocate

Forest Park, IL · On-site

$17.50 - $22.50/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Careers - Justice Grown

Patient Care Advocate

South Jordan, UT · On-site

$16.75 - $21.75/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Careers - Justice Grown

Patient Care Advocate

Forest Park, IL · On-site

$17.50 - $22.50/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Justice Cannabis Co

Patient Care Advocate

Mattoon, IL · On-site

$16/hr

As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is ...

Careers - Justice Grown

Patient Care Advocate

Northfield, IL · On-site

$18.50 - $24/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Medix

Patient Care Advocate

The Colony, TX · On-site

$21 - $25/hr

Job Summary Our client is seeking a dedicated Patient Care Advocate to manage member caseloads, providing support through the medication access process. This role involves coordinating prescriptions ...

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How much do patient care advocate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient care advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is a patient care advocate?

Patient Care Advocates are professionals who assist patients in navigating the healthcare system, ensuring they receive appropriate care and support throughout their medical journey. They help coordinate communication between patients, healthcare providers, and insurance companies, clarify medical information, and assist with scheduling and accessing resources. Their goal is to make the healthcare experience less overwhelming and to advocate for the patient's needs, preferences, and rights.

How does a patient care advocate typically collaborate with healthcare teams to ensure patients receive coordinated care?

Patient Care Advocates work closely with doctors, nurses, insurance coordinators, and social workers to help patients navigate the healthcare system. They often serve as a liaison, communicating patient needs and concerns to various professionals and ensuring all aspects of care are aligned. Advocates may participate in care planning meetings and follow up on referrals or test results to ensure nothing falls through the cracks. This collaboration helps reduce misunderstandings and fosters a supportive environment for patients throughout their treatment journey.

What are the key skills and qualifications needed to thrive as a patient care advocate, and why are they important?

To thrive as a Patient Care Advocate, you need strong knowledge of healthcare systems, patient rights, and care coordination, often supported by a background in health services, social work, or a related field. Familiarity with electronic health records (EHRs), insurance claims systems, and patient management software is typically required. Outstanding communication, empathy, and problem-solving skills help advocates build trust with patients and effectively resolve concerns. These skills ensure patients receive appropriate care, understand their options, and have their voices heard within complex healthcare environments.

What is the difference between Patient Care Advocate vs Patient Navigator?

AspectPatient Care AdvocatePatient Navigator
CredentialsOften requires healthcare or social work background, certifications varySimilar credentials, often with healthcare or social work experience
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community health centers, outpatient clinics
Employer & IndustryHealthcare providers, insurance companiesHealthcare organizations, hospitals
Search & Comparison IntentPatient Care Advocate vs Patient Navigator

Both roles focus on supporting patients through healthcare processes, but Patient Care Advocates often emphasize advocacy and communication, while Patient Navigators primarily assist with care coordination and logistics. The roles overlap in credentials and work environments, but their specific focus areas differ slightly.

How much do patient care advocates make in the US?

Patient care advocates in the US typically earn a median annual salary of around $40,000 to $50,000, with some positions paying higher based on experience, location, and certifications. Salaries can vary depending on the employer and whether the role involves healthcare settings, customer service skills, or medical knowledge.

How to get a job as a patient care advocate?

To become a patient care advocate, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a healthcare-related certification or experience. Strong communication, empathy, and knowledge of healthcare systems are essential, and relevant certifications such as Certified Patient Advocate (CPA) can enhance job prospects. Gaining experience through healthcare support roles or volunteering can also improve chances of employment in this field.
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Patient Care Advocate jobs near you
Infographic showing various Patient Care Advocate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Care Advocate

Freedom Behavioral Hospital of Ferriday

Ferriday, LA • On-site

$15.25 - $19.75/hr

Full-time

Re-posted 29 days ago

Job description

The Patient Care Advocate is responsible for rounding on patients to assess needs, provide support, and ensure patient satisfaction, while also managing patient accounts as a banking custodial function at Freedom Behavioral Hospital of Ferriday. This role combines direct patient interaction with financial stewardship to support overall patient care and wellbeing.


Key Responsibilities:

Patient Advocacy & Rounding:

  • Conduct daily rounds on patients to assess concerns, needs, and overall satisfaction
  • Serve as a liaison between patients and clinical teams to address concerns and enhance care experiences
  • Advocate for patient rights and dignity by ensuring timely follow-up on concerns or requests


Patient Accounts Management:

  • Manage patient personal funds held in a local bank account for approximately 60 patients
  • Deposit patients’ personal monies and make payments on their behalf per their authorization
  • Maintain accurate financial records of patient funds as a separate custodial function of the hospital
  • Perform accounting functions for receipts and disbursements, posting and journalizing ledgers, and preparing financial account reports


Accounting & Reporting:

  • Prepare detailed accounting by patient and in total for monies maintained in the bank
  • Maintain the following journals and financial activities:
    • Cash Disbursements Journal
    • Cash Receipts Journal
    • Daily transaction postings
    • Trial Balance reports
    • Revenue entries for patient mail and lockbox deposits
    • Interest payments to individual patient ledgers
  • Write checks on patients' behalf for personal bills, care and maintenance payments, insurance, utilities, rent, subscriptions, clothing orders, eye and dental clinic payments


Financial Communication & Support:

  • Provide financial reports to families, patients, Social Workers, banking institutions, auditors, attorneys, and other appropriate parties as necessary
  • Assist families and relevant parties in closing accounts of deceased patients
  • Provide financial documentation for investigations upon request if issues arise or complaints are filed


Canteen Management:

  • Manage and operate the Patient Canteen, maintaining accurate inventory and established PAR levels
  • Replenish inventory as needed and operate the canteen twice weekly
  • Maintain accurate records of purchases and reconcile transactions with individual patient monetary accounts


Preferred Qualifications:

Education:

  • High school diploma or GED required; Associate’s degree in Business, Healthcare Administration, or related field preferred


Experience & Skills:

  • Prior experience in patient advocacy, customer service, or financial/accounting roles in a healthcare setting preferred
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills to interact effectively with patients, families, and staff
  • Proficiency in basic accounting functions and use of computers for documentation and reporting
  • Ability to maintain strict confidentiality in all patient and financial matters


Physical Requirements:

  • Ability to stand, walk, bend, and lift up to 25 pounds during patient rounding and canteen operations


Equal Employment Opportunity Statement

Freedom Behavioral Hospital of Ferriday provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.