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Patient Advocates Jobs (NOW HIRING)

The Assistance Fund

Patient Advocate

Orlando, FL · Hybrid

$17/hr

The Assistance Fund is looking for Patient Advocates to join our team to help children and adults access the treatment they need to manage a life-threatening, chronic, or rare disease. Hourly Rate ...

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How much do patient advocates jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient advocates in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Patient Advocates vs Medical Assistants?

AspectPatient AdvocatesMedical Assistants
Required CredentialsNone mandatory; certifications like Certified Patient Advocate (CPA) are commonPost-secondary education; certification like CMA (Certified Medical Assistant) preferred
Work EnvironmentHospitals, clinics, insurance companies, patient advocacy organizationsDoctor's offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare, insurance, legal settingsHealthcare providers, outpatient care
Common Search & Comparison IntentUnderstanding patient rights, navigating healthcare systemsAssisting with clinical tasks, administrative support

Patient Advocates focus on representing and supporting patients' rights and navigating healthcare systems, often requiring specialized certifications. Medical Assistants perform clinical and administrative tasks in healthcare settings, usually with formal training. While both roles work within healthcare, their responsibilities and credentials differ significantly.

More about Patient Advocates jobs
What cities are hiring for Patient Advocates jobs? Cities with the most Patient Advocates job openings:
What states have the most Patient Advocates jobs? States with the most job openings for Patient Advocates jobs include:
What job categories do people searching Patient Advocates jobs look for? The top searched job categories for Patient Advocates jobs are:
Patient Advocates jobs near you
Infographic showing various Patient Advocates job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Advocate Team Lead

Elevate Patient Financial Solutions

San Francisco, CA • On-site

$21 - $27/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Elevate Patient Financial Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Patient Advocate Team Lead

Make a real difference in patients' lives—join Elevate Patient Financial Solutions as a Patient Advocate Team Lead and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in San Francisco, CA, with a Monday-Friday schedule from 8:00 AM to 4:30 PM. Driving required, must have a valid Driver's License. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?

As a Patient Advocate Team Lead, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy—meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. The Team Lead provides mentoring to Patient Advocates and communicates with clients to ensure effective functioning of the operation.

Essential Duties and Responsibilities
  • Manage follow up and resolution of complex cases or those requiring the appeals process
  • Act as a mentor for other Patient Advocates and assisting in the training process for new staff
  • Being a resource for Patient Advocates questions related to process, programs, payers, etc.
  • Escalate any problems or concerns to Supervisor, Regional Director and/or Director of Operations
  • Screen uninsured hospital patients in an effort to find government programs to cover medical expenses
  • Complete the appropriate applications and following through until approved
  • Detailed, accurate and timely documentation in applicable Company programs and the hospital systems on all cases worked
  • Provide exceptional customer service skills at all times
  • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
  • Maintain work queue of patient accounts, as assigned
  • Collaborate with hospital staff, case managers, social workers, financial counselors
  • Attend assigned meetings with the client as needed
  • Assist in preparation of any reports that will be distributed to the client
  • Provide mentorship to other advocates as assigned by Project Manager
  • Other duties as assigned.
Qualifications and Requirements
  • High School Diploma or GED required
  • Some college coursework preferred
  • Case management experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems and government programs
  • Experience working with state and federal programs
  • Critical thinking skills
  • Ability to maneuver throughout the hospital and patients' rooms for up to 8 hours per day
  • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
  • Exemplary communication skills, both orally and written, to a variety of individuals
  • Ability to multitask and ability to function and make appropriate decisions in a fast-paced environment
  • Remote and Hybrid positions require a home internet connection that meets the company's upload and download speed criteria.
Benefits
  • Medical, Dental & Vision Insurance
  • 401K (100% match for the first 3% & 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles

What Elevate Patient Financial Solutions employees say

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