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Patient Outreach Coordinator Jobs (NOW HIRING)

Rendr

Patient Outreach Coordinator

New York, NY

$20 - $21/hr

The Patient Outreach Coordinator plays a key role in supporting patient care, improving health outcomes, and advancing organizational quality initiatives. This position is not only responsible for ...

Medsien

Remote Enrollment - Outreach Coordinator

About the Role As an Outreach Coordinator, you'll step into a role of patient outreach and enrollment by phone- but with a key difference: Your job is to connect with patients over the phone, build ...

Giving Home Health Care

Outreach Coordinator

Aiken, SC

$55K - $65K/yr

The Outreach Coordinator is a multi-faceted role that combines marketing with patient outreach and engagement throughout the Augusta, GA and Aiken, SC markets . This role will drive brand awareness ...

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How much do patient outreach coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient outreach coordinator in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient outreach coordinator?

To thrive as a Patient Outreach Coordinator, you need strong organizational skills, knowledge of healthcare services, and experience in patient engagement, often supported by a degree in healthcare administration or a related field. Familiarity with CRM software, electronic health records (EHRs), and communication platforms is typically required. Exceptional interpersonal skills, empathy, and cultural sensitivity help build trust and motivate patients to participate in care programs. These skills and qualities are crucial for ensuring effective communication, improving patient outcomes, and supporting healthcare initiatives.

What does a patient outreach coordinator do?

A patient outreach coordinator is responsible for engaging with patients to provide information, support, and assistance related to healthcare services. They often coordinate appointments, follow up on patient needs, and use communication tools like phone or email to improve patient experience and ensure continuity of care.

What is the difference between Patient Outreach Coordinator vs Patient Services Representative?

AspectPatient Outreach CoordinatorPatient Services Representative
Required CredentialsHigh school diploma; some roles prefer healthcare or communication certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, clinics, or community outreach programsHospital reception, call centers, or healthcare offices
Employer & Industry UsageHospitals, clinics, healthcare organizationsHospitals, insurance companies, healthcare providers
Common Search & ComparisonPatient Outreach Coordinator vs Patient Services Representative

The Patient Outreach Coordinator focuses on engaging with patients through community programs, scheduling, and education, often requiring outreach skills and healthcare knowledge. In contrast, the Patient Services Representative primarily handles patient inquiries, appointment scheduling, and administrative tasks within healthcare settings. Both roles support patient care but differ in scope and daily responsibilities.

What degree do you need to be a patient outreach coordinator?

A patient outreach coordinator typically needs at least a high school diploma or equivalent, with many employers preferring a bachelor's degree in health administration, communications, or a related field. Relevant skills include communication, organization, and familiarity with healthcare systems, and some roles may require certification or experience in healthcare or patient services.

What are some common challenges patient outreach coordinators face when engaging patients, and how can these be addressed?

Patient Outreach Coordinators often encounter challenges such as reaching disengaged patients, addressing language or cultural barriers, and managing large caseloads. To overcome these obstacles, coordinators use personalized communication strategies, leverage multi-channel outreach (phone, email, text), and collaborate with interpreters or cultural liaisons as needed. Building trust and rapport, as well as maintaining accurate records, are key to ensuring effective and consistent patient engagement.

What is a patient outreach coordinator?

A Patient Outreach Coordinator is a healthcare professional responsible for connecting patients with healthcare services, providing educational information, and ensuring follow-up care. They often work to improve patient engagement and health outcomes by reaching out to individuals via phone, email, or community events. Their duties may include scheduling appointments, answering questions about care plans, and helping patients navigate healthcare systems. This role is crucial in supporting patient satisfaction and ensuring that individuals receive the care and resources they need.
More about Patient Outreach Coordinator jobs
What cities are hiring for Patient Outreach Coordinator jobs? Cities with the most Patient Outreach Coordinator job openings:
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What job categories do people searching Patient Outreach Coordinator jobs look for? The top searched job categories for Patient Outreach Coordinator jobs are:
Patient Outreach Coordinator jobs near you
Infographic showing various Patient Outreach Coordinator job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,927 per year, or $23 per hour.

Patient Outreach Coordinator

Rendr

New York, NY

$20 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

  • Opportunities for professional growth and development.
  • Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
  • Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer:

  • Medical, Dental, and Vision Insurance
  • 401k with Company Match
  • Paid Time Off
  • Paid Holidays/ Floating Holiday(s)
  • Commuter Benefits
  • Health Savings Account/ Flexible Spending Account/ Dependent Care Account
  • Annual Performance Bonus

Job Overview:

The Patient Outreach Coordinator plays a key role in supporting patient care, improving health outcomes, and advancing organizational quality initiatives. This position is not only responsible for conducting proactive telephonic outreach to patients and assisting with scheduling, but also helping close care gaps related to HEDIS and other population health measures. The ideal candidate is a patient-centered and detail‑oriented professional who thrives in a high-volume and fast-paced clinical environment.

Essential Functions:

  • Engage patients through proactive telephonic outreach to facilitate seamless care coordination and enhance the caring quality and patient experience.
  • Streamline patient access to essential care by coordinating primary, specialty, and preventive appointments with clarity and empathy.
  • Collaborate with clinic staff and care management team to address patient inquiries and needs, remove social and clinical barriers, ensure patients receive timely access to necessary care.
  • Contribute to quality improvement activities, including but not limited to closing HEDIS care gaps and optimizing other key clinical quality measures.
  • Participate in population health initiatives, such as preventive care campaigns and wellness programs, to increase patient enrollment and engagement.
  • Follow established clinical workflows and communication protocols to deliver consistent, high-quality patient interactions and ensure service excellence.
  • Assist with other special projects which are related to quality, compliance, and operational improvement.

Qualifications

  • Bilingual in English and Chinese (Mandarin or Cantonese) required
  • High School Diploma or GED
  • Strong communication skills (verbal and written)
  • Excellent interpersonal and relationship-management skills
  • Ability to manage high-volume phone calls while maintaining a high standard of professionalism and patient-centered service
  • Basic computer skills and knowledge of Microsoft Office Suite
  • Proven experience in healthcare, call center, customer service, or patient support setting preferred
  • Hands-on experience with EMR system (MDLand/ECW) preferred

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!

Apply