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Patient Outreach Jobs (NOW HIRING)

Suvida

Patient Outreach Specialist

Houston, TX · On-site

Moving Forward What You'll Do Position Summary The Patient Outreach Specialist (POS) is focused on engaging patients who have struggled to establish a relationship with their healthcare provider at ...

Rendr

Patient Outreach Coordinator

New York, NY

$20 - $21/hr

The Patient Outreach Coordinator plays a key role in supporting patient care, improving health outcomes, and advancing organizational quality initiatives. This position is not only responsible for ...

Suvida

Patient Outreach Specialist

Houston, TX · On-site

Moving Forward What You'll Do Position Summary The Patient Outreach Specialist (POS) is focused on engaging patients who have struggled to establish a relationship with their healthcare provider at ...

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Patient Outreach information

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How much do patient outreach jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient outreach in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Patient Outreach vs Patient Coordinator?

AspectPatient OutreachPatient Coordinator
Primary RoleEngages with patients to promote health programs, education, and community awarenessManages patient appointments, records, and direct patient care coordination
Work EnvironmentCommunity settings, healthcare outreach programs, clinicsHospitals, clinics, healthcare offices
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare or communication certificationsHigh school diploma; healthcare-related certifications often preferred
Employer & Industry UsageHealthcare providers, public health organizations, community clinicsHospitals, outpatient clinics, medical offices

While both roles involve patient interaction, Patient Outreach focuses on community engagement and health promotion, whereas Patient Coordinators handle direct patient management and scheduling. Understanding these differences helps in choosing the right career path or job search focus within healthcare.

What is patient outreach?

Patient outreach refers to the efforts made by healthcare organizations or professionals to engage, communicate with, and support patients outside of routine clinical visits. This can include activities such as appointment reminders, wellness checks, educational campaigns, and follow-up communications to ensure patients receive necessary care and information. Effective patient outreach helps improve patient outcomes, increases adherence to treatment plans, and strengthens the overall patient-provider relationship.

What are some common challenges faced in a Patient Outreach role, and how can they be effectively managed?

In a Patient Outreach role, one of the most common challenges is establishing trust and rapport with patients who may be hesitant or disengaged. Managing large volumes of outreach while maintaining personalized communication can also be demanding. To address these challenges, successful professionals use clear, empathetic communication, leverage CRM tools to track interactions, and prioritize follow-up based on patient needs. Regular collaboration with healthcare providers and support staff can also help ensure consistent messaging and better patient engagement.

What are the key skills and qualifications needed to thrive as a Patient Outreach Specialist, and why are they important?

To thrive as a Patient Outreach Specialist, you need strong communication skills, organizational abilities, and a background in healthcare or customer service, often supported by a relevant associate's or bachelor's degree. Familiarity with customer relationship management (CRM) software, electronic health records (EHRs), and appointment scheduling systems is commonly required. Excellent interpersonal skills, empathy, and cultural sensitivity help build rapport and trust with diverse patient populations. These skills are crucial for effectively engaging patients, improving healthcare access, and ensuring positive patient experiences.

How to get a job as a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with medical billing or customer service. Relevant certifications, such as Certified Patient Access Representative (CPAR), can improve job prospects. Familiarity with electronic health record (EHR) systems and insurance processes is also beneficial.
More about Patient Outreach jobs
What are the most commonly searched types of Patient Outreach jobs? The most popular types of Patient Outreach jobs are:
What states have the most Patient Outreach jobs? States with the most job openings for Patient Outreach jobs include:
What job categories do people searching Patient Outreach jobs look for? The top searched job categories for Patient Outreach jobs are:
Patient Outreach jobs near you
Infographic showing various Patient Outreach job openings in the United States as of May 2026, with employment types broken down into 9% Locum Tenens, 70% Full Time, 15% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,630 per year, or $25.8 per hour.

Patient Outreach Manager

Kinetic Clinical Research

Anaheim, CA • On-site

Other

Medical, Retirement, PTO

Posted 18 days ago

Job description

Salary: $70k base + bonus

Patient Outreach Manager

Kinetic Clinical Research Research in Motion Anaheim Long Beach West Covina San Bernardino

About Us

Kinetic Clinical Research is a fast-growing clinical trial site network operating across Southern California. We run trials across a broad range of therapeutic areas, serving diverse patient communities through strong local presence and deep community relationships. Our team is built on excellence, integrity, and service and we're expanding to meet the demand.

Role Overview

The Patient Outreach Manager is a working team lead responsible for running KCR's patient outreach call team across all active studies. You'll spend at least half your time on the phones with patients screening, scheduling, and following up while also managing and developing your team, maintaining accurate records in our CTMS, and using available tools to continuously improve outreach processes.

This is a hybrid role. You must be based at one of our Southern California clinic locations. The role requires up to 25% travel to physician offices and community centers.

Reports to: CEO Location: Anaheim, Long Beach, West Covina, or San Bernardino, CA

Key Responsibilities

  • Conduct patient outreach directly phone, digital, and community-based at least half of your working time
  • Manage and develop the Patient Outreach Coordinator team
  • Monitor team performance against enrollment targets and provide hands-on coaching
  • Use outreach tools and CTMS data to identify process improvements and keep pipelines moving
  • Build and maintain referral relationships with physician offices and community organizations
  • Coordinate with clinical teams to align recruitment pipelines with site capacity
  • Maintain accurate and complete recruitment records in the CTMS
  • Report enrollment status and team performance to leadership

Qualifications

  • 3+ years of patient recruitment experience in clinical research, preferably in a multi-site environment
  • Proven ability to lead a team and drive measurable results
  • Strong organizational and communication skills
  • Experience with CTMS platforms and digital outreach tools
  • Bilingual English/Spanish strongly preferred
  • Current GCP certification required
  • Valid California driver's license and reliable transportation

Compensation

Base salary: $70,304

Performance bonus: Tiered by study value, paid per study upon meeting enrollment targets. At 100% of target: $1,500 (low-value study), $3,500 (medium-value study), $8,000 (high-value study). A partial bonus is paid for reaching 80% of target. Tier assignments are made at the time of each study award.

In a strong year, total compensation typically reaches $100,000$115,000.

Benefits

Competitive compensation with medical insurance, 401(k) retirement plan, paid time off and holidays, and opportunities for growth in a rapidly expanding clinical research organization.

To Apply

Kinetic Clinical Research is an Equal Opportunity Employer committed to workplace diversity. No discrimination based on protected status under federal, state, or local law.

Version 1.1.0 20-May-2026