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Patient Outreach Jobs (NOW HIRING)

Dulyhealthandcare

Patient Outreach Specialist

Quincy, IL · On-site

$24.18/hr

About the Role As a Patient Outreach Specialist at Quincy Medical Group, you will play a vital role in expanding access to primary care by proactively connecting with patients who are due for care.

Suvida

Patient Outreach Specialist

Houston, TX · On-site

Moving Forward What You'll Do Position Summary The Patient Outreach Specialist (POS) is focused on engaging patients who have struggled to establish a relationship with their healthcare provider at ...

Sanford Health

Patient Outreach Specialist

Fargo, ND · On-site

Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. Ensure patient's needs are being ...

Sanford Health

Patient Outreach Specialist

Fargo, ND · On-site

Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. Ensure patient's needs are being ...

Rendr

Patient Outreach Coordinator

New York, NY

$20 - $21/hr

The Patient Outreach Coordinator plays a key role in supporting patient care, improving health outcomes, and advancing organizational quality initiatives. This position is not only responsible for ...

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Patient Outreach information

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$13

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$42

How much do patient outreach jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient outreach in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.13 per hour, depending on experience, location, and employer.

What does patient outreach do?

Patient outreach involves healthcare professionals engaging with patients to provide information, support, and reminders about medical care, appointments, and health management. The role often requires communication skills, empathy, and familiarity with healthcare systems or electronic health records. It aims to improve patient engagement, adherence to treatment plans, and overall health outcomes.

What is the difference between Patient Outreach vs Patient Coordinator?

AspectPatient OutreachPatient Coordinator
Primary RoleEngages with patients to promote health programs, education, and community awarenessManages patient appointments, records, and direct patient care coordination
Work EnvironmentCommunity settings, healthcare outreach programs, clinicsHospitals, clinics, healthcare offices
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare or communication certificationsHigh school diploma; healthcare-related certifications often preferred
Employer & Industry UsageHealthcare providers, public health organizations, community clinicsHospitals, outpatient clinics, medical offices

While both roles involve patient interaction, Patient Outreach focuses on community engagement and health promotion, whereas Patient Coordinators handle direct patient management and scheduling. Understanding these differences helps in choosing the right career path or job search focus within healthcare.

What is patient outreach?

Patient outreach refers to the efforts made by healthcare organizations or professionals to engage, communicate with, and support patients outside of routine clinical visits. This can include activities such as appointment reminders, wellness checks, educational campaigns, and follow-up communications to ensure patients receive necessary care and information. Effective patient outreach helps improve patient outcomes, increases adherence to treatment plans, and strengthens the overall patient-provider relationship.

What are some common challenges faced in a patient outreach role, and how can they be effectively managed?

In a Patient Outreach role, one of the most common challenges is establishing trust and rapport with patients who may be hesitant or disengaged. Managing large volumes of outreach while maintaining personalized communication can also be demanding. To address these challenges, successful professionals use clear, empathetic communication, leverage CRM tools to track interactions, and prioritize follow-up based on patient needs. Regular collaboration with healthcare providers and support staff can also help ensure consistent messaging and better patient engagement.

What are the key skills and qualifications needed to thrive as a patient outreach specialist?

To thrive as a Patient Outreach Specialist, you need strong communication skills, organizational abilities, and a background in healthcare or customer service, often supported by a relevant associate's or bachelor's degree. Familiarity with customer relationship management (CRM) software, electronic health records (EHRs), and appointment scheduling systems is commonly required. Excellent interpersonal skills, empathy, and cultural sensitivity help build rapport and trust with diverse patient populations. These skills are crucial for effectively engaging patients, improving healthcare access, and ensuring positive patient experiences.
More about Patient Outreach jobs

What are the most commonly searched types of Patient Outreach jobs?

The most popular types of Patient Outreach jobs are:

What states have the most Patient Outreach jobs?

States with the most job openings for Patient Outreach jobs include:

What job categories do people searching Patient Outreach jobs look for?

The top searched job categories for Patient Outreach jobs are:

Patient Outreach jobs near you
Infographic showing various Patient Outreach job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,630 per year, or $25.8 per hour.

Patient Outreach Representative

P3 Health Partners

Omaha, NE • On-site

$18 - $23/hr

Full-time

Posted 19 days ago

P3 Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Patient Outreach Representative
On-Site | Omaha, NE
Make an Impact. Drive Outcomes. Help Patients Say "Yes" to Better Care.
At P3 Health Partners, our Patient Outreach Representatives are the front line of patient engagement-and the driving force behind improving access to care. If you thrive in a fast-paced, high-volume environment, enjoy talking with people all day, and have a natural ability to influence decisions while delivering excellent service, this role is for you.
This position blends relationship-based outreach, consultative conversations, and performance metrics-perfect for candidates with a sales mindset who want meaningful work that helps patients live healthier lives. This role is 100% on-site.
What You'll Do
As a Patient Outreach Representative, you will actively engage our Medicare Advantage members by phone, guiding them toward the care and resources they need while delivering a personalized, high-quality experience.
  • Manage 60+ inbound and outbound calls daily in a dynamic, metrics-driven call center environment
  • Build rapport quickly and confidently guide patients to take the next step in their care
  • Educate patients on Medicare Advantage benefits, preventive screenings, and chronic condition support
  • Drive scheduling outcomes by booking office visits, in-home assessments, and mobile clinic appointments
  • Identify patient needs, address concerns, and remove barriers to care (including coordinating transportation)
  • Serve as a trusted resource by connecting patients to internal programs and support services
  • Accurately document interactions and outcomes in our CRM system
  • Consistently meet or exceed call volume, quality, and performance benchmarks
  • Multitask effectively using dual monitors, multiple systems, and real-time scripting tools
  • Collaborate with internal teams to ensure a seamless patient experience
  • Take on additional responsibilities as needed to support team success

What Success Looks Like
  • Confident, persuasive conversations that motivate patients to take action
  • Strong call productivity and scheduling conversion rates
  • High-quality documentation and compliance with healthcare standards
  • Consistent delivery of a positive, empathetic patient experience
  • Dependability in a structured, on-site schedule (Monday-Friday, 8:00 a.m.-5:00 p.m.)

Minimum Qualifications
  • High school diploma, GED, or equivalent experience
  • 1+ year of customer service, call center, or phone-based experience
  • Comfortable handling high call volumes and back-to-back conversations
  • Strong verbal communication, active listening, and objection-handling skills
  • Working knowledge of Microsoft Outlook, Teams, and Excel
  • Ability to work on-site, full-time

Preferred Qualifications
  • Bilingual English/Spanish
  • Outbound or inbound call center experience
  • Healthcare or insurance industry experience
  • Familiarity with Medicare, HMO, or managed care environments
  • Experience working toward performance goals or KPIs

Compensation
Pay Range: $18.00 - $23.00 per hour, based on experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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