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Patient Outreach Jobs (NOW HIRING)

Samaritan Daytop Village

Outreach Worker

Bronx, NY · On-site

$17.54/hr

Confirm patient information and coverage via EPACES. * Follow engagement activities from an assigned calendar provided monthly. * Document all patient outreach activities in the Health Home EMR ...

Samaritan Daytop Village

Outreach Worker

Bronx, NY · On-site

$17.54/hr

Confirm patient information and coverage via EPACES. * Follow engagement activities from an assigned calendar provided monthly. * Document all patient outreach activities in the Health Home EMR ...

Samaritan Daytop Village

Outreach Worker

Bronx, NY

$17.54/hr

Confirm patient information and coverage via EPACES. * Follow engagement activities from an assigned calendar provided monthly. * Document all patient outreach activities in the Health Home EMR ...

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Patient Outreach information

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$13

$25

$42

How much do patient outreach jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient outreach in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Patient Outreach vs Patient Coordinator?

AspectPatient OutreachPatient Coordinator
Primary RoleEngages with patients to promote health programs, education, and community awarenessManages patient appointments, records, and direct patient care coordination
Work EnvironmentCommunity settings, healthcare outreach programs, clinicsHospitals, clinics, healthcare offices
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare or communication certificationsHigh school diploma; healthcare-related certifications often preferred
Employer & Industry UsageHealthcare providers, public health organizations, community clinicsHospitals, outpatient clinics, medical offices

While both roles involve patient interaction, Patient Outreach focuses on community engagement and health promotion, whereas Patient Coordinators handle direct patient management and scheduling. Understanding these differences helps in choosing the right career path or job search focus within healthcare.

What is patient outreach?

Patient outreach refers to the efforts made by healthcare organizations or professionals to engage, communicate with, and support patients outside of routine clinical visits. This can include activities such as appointment reminders, wellness checks, educational campaigns, and follow-up communications to ensure patients receive necessary care and information. Effective patient outreach helps improve patient outcomes, increases adherence to treatment plans, and strengthens the overall patient-provider relationship.

What are some common challenges faced in a Patient Outreach role, and how can they be effectively managed?

In a Patient Outreach role, one of the most common challenges is establishing trust and rapport with patients who may be hesitant or disengaged. Managing large volumes of outreach while maintaining personalized communication can also be demanding. To address these challenges, successful professionals use clear, empathetic communication, leverage CRM tools to track interactions, and prioritize follow-up based on patient needs. Regular collaboration with healthcare providers and support staff can also help ensure consistent messaging and better patient engagement.

What are the key skills and qualifications needed to thrive as a Patient Outreach Specialist, and why are they important?

To thrive as a Patient Outreach Specialist, you need strong communication skills, organizational abilities, and a background in healthcare or customer service, often supported by a relevant associate's or bachelor's degree. Familiarity with customer relationship management (CRM) software, electronic health records (EHRs), and appointment scheduling systems is commonly required. Excellent interpersonal skills, empathy, and cultural sensitivity help build rapport and trust with diverse patient populations. These skills are crucial for effectively engaging patients, improving healthcare access, and ensuring positive patient experiences.

How to get a job as a patient access representative?

To become a patient access representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with medical billing or customer service. Relevant certifications, such as Certified Patient Access Representative (CPAR), can improve job prospects. Familiarity with electronic health record (EHR) systems and insurance processes is also beneficial.
More about Patient Outreach jobs
What are the most commonly searched types of Patient Outreach jobs? The most popular types of Patient Outreach jobs are:
What states have the most Patient Outreach jobs? States with the most job openings for Patient Outreach jobs include:
What job categories do people searching Patient Outreach jobs look for? The top searched job categories for Patient Outreach jobs are:
Patient Outreach jobs near you
Infographic showing various Patient Outreach job openings in the United States as of May 2026, with employment types broken down into 9% Locum Tenens, 70% Full Time, 15% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,630 per year, or $25.8 per hour.
Outreach Specialist, Pharmacy Outreach

Outreach Specialist, Pharmacy Outreach

Aledade

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Aledade rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

45th of 426 rated business services

Job description

The Pharmacy Outreach Specialist is responsible for patient outreach, coordinating with practices and pharmacies to promote medication adherence and improve patient health outcomes and pharmacy quality measures.
 
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones. 
Primary Duties

Patient Outreach

  • Conduct & handle high-volume outbound and inbound calls with patients, providers, and pharmacies using established scripts and protocols while meeting and sustaining performance goals (i.e. calls/hour, call quality, etc.)

  • Collaborate with patients to actively problem-solve, identify and remove barriers to medication adherence (i.e. cost, forgetfulness, or lack of perceived need) and/or escalate clinical barriers to a pharmacist

  • Overcome patient objectives and reluctance through influence, empathy, and  education to secure patient commitment to medication adherence.

  • Proactively coordinate with medical providers or pharmacies as needed to ensure prescription refills occur as scheduled.

  • Accurately document all interactions, outcomes, and identified barriers in appropriate systems.

Process Improvement, Learning & Collaboration

  • Identify opportunities to enhance pharmacy workflows and processes

  • Participate in training and peer-to-peer learning opportunities to build subject matter expertise in pharmacy quality metrics (e.g., STARs)

  • Provide feedback, share best practices, and assist employees to support achievement of program, departmental, and organizational goals

Other duties as assigned 

Minimum Qualifications

  • High School Diploma

  • Minimum 1 year of experience in a call center environment providing patient outreach

  • Regular and predictable attendance; Ability to work any shift between 8 AM - 7 PM EST with the potential for evening and Saturday coverage as dictated by business needs

  • Excellent verbal communication, active listening, and negotiation skills

  • Ability to overcome objections and build rapport with patients or customers

  • Proficient with call center platforms and electronic health records (EHR) platforms

  • Proficient in Microsoft Excel and Google Sheets

  • Ability to work in a fast paced environment and adapt quickly to change

  • Strong organizational skills with an attention to detail and accuracy

  • Must have access to reliable high speed internet connection

Preferred Qualifications

  • Associate's Degree

  • Pharmacy Technician Certification (CPhT or ExCPT) or Active Pharmacy Technician License in any state

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer

Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!

At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at  https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
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About Aledade

Sourced by ZipRecruiter

Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system. We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients' health care! Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Bethesda, MD, US

Year founded

2014

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