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Patient Relations Coordinator information

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$15

$24

$35

How much do patient relations coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient relations coordinator in the United States is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.09 per hour, depending on experience, location, and employer.

What skills are needed for patient relations coordinator?

A patient relations coordinator needs strong communication and interpersonal skills to effectively interact with patients and staff. They should have excellent problem-solving abilities, empathy, and organizational skills, often utilizing electronic health records (EHR) systems. Additionally, knowledge of healthcare regulations and customer service experience are important for success in this role.

What is a patient relations coordinator?

Patient Relations Coordinators are professionals who act as a liaison between patients and healthcare providers to ensure a positive patient experience. They handle patient concerns, coordinate communication, and help resolve issues related to care, billing, or services. Their goal is to advocate for patients, improve satisfaction, and ensure that healthcare facilities deliver quality service. Additionally, they may collect feedback and assist in process improvement initiatives. This role is essential in maintaining trust and effective communication between patients and medical staff.

What does a patient relations coordinator do?

A patient relations coordinator is in charge of processing patients during their visit. Their duties include greeting patients, answering phones, scheduling appointments, verifying information, and preparing patient paperwork. Other responsibilities are to communicate with insurance companies, submit billing, and collect payments. In many cases, a patient relations coordinator updates medical files, handles records requests, obtains documents needed for insurance, and maintains office supplies. Patient relations coordinators also assist doctors and technicians throughout the day for smooth and efficient care of patients and can work in a hospital or other healthcare setting. Qualifications to become a patient relations coordinator vary.

What are some common challenges faced by patient relations coordinators, and how are they typically addressed?

Patient Relations Coordinators often encounter challenges such as managing high-stress situations, addressing patient complaints, and facilitating communication between patients and healthcare staff. To handle these effectively, coordinators rely on strong interpersonal skills, conflict resolution techniques, and a thorough understanding of hospital policies. Ongoing training and support from the healthcare team help coordinators navigate these challenges and maintain a positive patient experience.

What degree do you need to be a patient relations coordinator?

A patient relations coordinator typically needs at least a bachelor's degree in healthcare administration, communications, or a related field. Relevant skills include strong communication and customer service abilities, and some positions may prefer or require healthcare experience or certifications such as patient advocacy training.

What is the difference between Patient Relations Coordinator vs Patient Advocate?

AspectPatient Relations CoordinatorPatient Advocate
Primary RoleManages patient satisfaction, handles complaints, and facilitates communication between patients and healthcare providers.Supports patients' rights, educates them about their options, and assists in navigating healthcare systems.
Work EnvironmentHospital or clinic administrative offices, patient service departments.Hospitals, clinics, community health organizations, often directly interacting with patients.
CredentialsTypically requires healthcare or customer service experience; certifications vary.Often requires knowledge of healthcare policies; certifications like Patient Advocate Certification can be beneficial.

While both roles focus on patient support, the Patient Relations Coordinator primarily manages communication and satisfaction, whereas the Patient Advocate actively assists patients in understanding their rights and healthcare options. Both roles are essential for improving patient experience within healthcare settings.

What are the key skills and qualifications needed to thrive as a patient relations coordinator, and why are they important?

To thrive as a Patient Relations Coordinator, you need strong interpersonal skills, experience in healthcare administration, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification in patient advocacy or healthcare administration is common. Exceptional communication, conflict resolution, and empathy help build trust and address patient concerns effectively. These skills are essential for ensuring patient satisfaction, resolving issues efficiently, and maintaining a positive healthcare environment.
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Patient Relations Coordinator jobs near you
Infographic showing various Patient Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,960 per year, or $24.5 per hour.

Patient Relations Coordinator

Pinnacle Dentistry

Colorado Springs, CO

$18 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago

New

Job description

Are you a Dental professional looking for an exciting new opportunity in Northern Colorado Springs? Pinnacle Dentistry is seeking a Full Time Patient Relations Coordinator to join our dynamic team. As a Patient Relations Coordinator, you will play a vital role in creating a positive experience for our patients from the moment they walk through our doors. You will be responsible for greeting patients, scheduling appointments, handling insurance claims, and providing exceptional customer service. What makes this position exciting?

You will have the chance to work in a fast-paced, customer-focused environment where your skills and expertise will directly impact the success of our practice. You will be surrounded by a team of energetic and professional individuals who share a passion for providing the highest quality dental care. We offer a competitive pay range of $18-$25 per hour, allowing you to be rewarded for your hard work and dedication. You will be given great benefits such as Medical, Dental, 401(k), Competitive Salary, Paid Time Off, and Continued Education. Don't miss out on this amazing opportunity to take your dental career to new heights with Pinnacle Dentistry. Apply today!

What does a Patient Relations Coordinator do?

As a Patient Relations Coordinator at Pinnacle Dentistry, you can expect each day to be fast-paced and filled with diverse responsibilities. Your main focus will be on delivering exceptional customer service to our patients. This will include greeting patients, checking them in, and assisting with the completion of necessary paperwork. You will also handle appointment scheduling, answer phone calls, and assist with insurance verification and claims.

Additionally, you will be responsible for maintaining a clean and organized front desk area, ensuring that patients feel comfortable and welcomed throughout their visit. Working closely with our dental team, you will play a key role in coordinating patient care and ensuring a seamless experience from start to finish. Our office operates Monday through Thursday, with occasional Fridays. This schedule provides you with a long weekend to recharge and enjoy your personal life.

If you thrive in a fast-paced environment and enjoy interacting with people, this position is perfect for you. Join our team at Pinnacle Dentistry and make a difference in the lives of our patients every day.

Requirements for this Patient Relations Coordinator job

To be successful as a Patient Relations Coordinator at Pinnacle Dentistry, you will need a combination of both technical and interpersonal skills. First and foremost, having some experience in the dental field is a must. This will ensure that you have a solid understanding of dental terminology, procedures, and insurance practices.

In terms of technical skills, proficiency in dental office software, such as Open Dental, is preferred. You will use these tools to manage patient records, schedule appointments, and process insurance claims. Additionally, basic computer skills including knowledge of Microsoft Office Suite (Word, Excel, Outlook) will be beneficial.

Excellent communication and interpersonal skills are essential for this role. You will be interacting with patients on a daily basis, so being able to communicate clearly and empathetically is crucial. Strong organizational skills will also come in handy as you will be responsible for maintaining accurate patient records and scheduling appointments efficiently.

While not required, an Associate or Bachelor degree is a plus, showcasing your commitment to education and professional growth. If you possess these skills and have a passion for providing outstanding patient care, we invite you to apply for the Patient Relations Coordinator position at Pinnacle Dentistry.

Knowledge and skills required for the position are:

  • Must have some experience in the dental field.
  • An Associate or Bachelor degree is a plus!
Join us!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!


Pinnacle Dentistry conducts background checks on all new hires.

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