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Patient Relations Coordinator Jobs (NOW HIRING)

Trinity Health

Patient Relations Coordinator

Boise, ID · On-site

Under general supervision, supports the Patient Relations Manager by serving as a coordinator, liaison and educator in regards to the patient and family concerns and grievance process. Additionally ...

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Patient Relations Coordinator information

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$15

$24

$35

How much do patient relations coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for patient relations coordinator in the United States is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.09 per hour, depending on experience, location, and employer.

What is the most chill healthcare job?

A Patient Relations Coordinator typically has a calm work environment focused on communication and customer service, often involving regular office hours and minimal physical demands. The role emphasizes interpersonal skills and patience, making it a relatively low-stress position within healthcare settings.

What are Patient Relations Coordinators?

Patient Relations Coordinators are professionals who act as a liaison between patients and healthcare providers to ensure a positive patient experience. They handle patient concerns, coordinate communication, and help resolve issues related to care, billing, or services. Their goal is to advocate for patients, improve satisfaction, and ensure that healthcare facilities deliver quality service. Additionally, they may collect feedback and assist in process improvement initiatives. This role is essential in maintaining trust and effective communication between patients and medical staff.

What skills are needed for patient relations?

Patient Relations Coordinators need strong communication and interpersonal skills to effectively interact with patients and healthcare staff. Empathy, problem-solving abilities, organizational skills, and familiarity with healthcare systems or electronic health records are also important for managing patient concerns and ensuring a positive experience.

Can you get paid to be a patient advocate?

Patient Relations Coordinators and other patient advocates can be paid employees, often earning salaries or hourly wages for their work supporting patients and communicating with healthcare providers. Compensation varies based on experience, location, and employer, and some roles may require certifications or training in healthcare or communication skills.

What Does a Patient Relations Coordinator Do?

A patient relations coordinator is in charge of processing patients during their visit. Their duties include greeting patients, answering phones, scheduling appointments, verifying information, and preparing patient paperwork. Other responsibilities are to communicate with insurance companies, submit billing, and collect payments. In many cases, a patient relations coordinator updates medical files, handles records requests, obtains documents needed for insurance, and maintains office supplies. Patient relations coordinators also assist doctors and technicians throughout the day for smooth and efficient care of patients and can work in a hospital or other healthcare setting. Qualifications to become a patient relations coordinator vary.

What are some common challenges faced by Patient Relations Coordinators, and how are they typically addressed?

Patient Relations Coordinators often encounter challenges such as managing high-stress situations, addressing patient complaints, and facilitating communication between patients and healthcare staff. To handle these effectively, coordinators rely on strong interpersonal skills, conflict resolution techniques, and a thorough understanding of hospital policies. Ongoing training and support from the healthcare team help coordinators navigate these challenges and maintain a positive patient experience.

What is the difference between Patient Relations Coordinator vs Patient Advocate?

AspectPatient Relations CoordinatorPatient Advocate
Primary RoleManages patient satisfaction, handles complaints, and facilitates communication between patients and healthcare providers.Supports patients' rights, educates them about their options, and assists in navigating healthcare systems.
Work EnvironmentHospital or clinic administrative offices, patient service departments.Hospitals, clinics, community health organizations, often directly interacting with patients.
CredentialsTypically requires healthcare or customer service experience; certifications vary.Often requires knowledge of healthcare policies; certifications like Patient Advocate Certification can be beneficial.

While both roles focus on patient support, the Patient Relations Coordinator primarily manages communication and satisfaction, whereas the Patient Advocate actively assists patients in understanding their rights and healthcare options. Both roles are essential for improving patient experience within healthcare settings.

Is patient coordinator salary hourly or annual?

Patient Relations Coordinators are typically paid an annual salary, though some positions may offer hourly wages depending on the employer and work schedule. Salaries can vary based on experience, location, and certifications, with full-time roles usually providing a fixed yearly amount. It's important to review specific job postings for precise compensation details.

What are the key skills and qualifications needed to thrive as a Patient Relations Coordinator, and why are they important?

To thrive as a Patient Relations Coordinator, you need strong interpersonal skills, experience in healthcare administration, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification in patient advocacy or healthcare administration is common. Exceptional communication, conflict resolution, and empathy help build trust and address patient concerns effectively. These skills are essential for ensuring patient satisfaction, resolving issues efficiently, and maintaining a positive healthcare environment.
More about Patient Relations Coordinator jobs
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Patient Relations Coordinator jobs near you
Infographic showing various Patient Relations Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $50,960 per year, or $24.5 per hour.
Patient Relations Coordinator I

Patient Relations Coordinator I

Hendrick Health

Abilene, TX • On-site

Full-time

Posted 13 days ago

Job description

JOB SUMMARY
  • The Patient Relations Coordinator provides effective internal marketing to patients, families, and other customers by responding to requests, concerns and special needs. This individual oversees and coordinates the complaint and grievance process to ensure that Hendrick responds to these issues in an appropriate, timely and professional manner. This individual identifies areas of needed improvement and takes action to facilitate those changes. Additionally, the Patient Relations Coordinator supervises other members of the patient relations department, as well as volunteers, to ensure the best use of time and resources for optimal departmental operations.

JOB REQUIREMENTS
  • Minimum Education
    • Bachelor's Degree or 10+ years related healthcare experience
  • Minimum Work Experience
    • 3-5 years nursing, patient relations, marketing, social work, or other relevant healthcare experience
  • Required Licenses/Certifications
  • Required Skills, Knowledge, and Abilities
    • Extreme diplomacy and tact
    • Excellent human relations and oral/written communication
    • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
    • Ability to learn and utilize multiple computer applications
  • Designated Driver
    • No
  • OSHA Category
    • 2 - Medium Risk

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