ZipRecruiter

Log In

1

Director Patient Relations Jobs (NOW HIRING)

NCH

Patient Relations Representative

Naples, FL · On-site

$14.50 - $18.75/hr

JOB SUMMARY The Patient Relations Representative is responsible for handling the review and ... the Director, Risk Management. • Responsible for resolving patient concerns immediately as ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient ... Works collaboratively with Nurse Managers, Clinical Directors, and other departmental leaders to ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient ... Works collaboratively with Nurse Managers, Clinical Directors, and other departmental leaders to ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will be responsible for patient complaint resolution, patient ... Works collaboratively with Nurse Managers, Clinical Directors, and other departmental leaders to ...

next page

Showing results 1-20

All JobsDirector Patient Relations Jobs

Director Patient Relations information

See salary details

$39K

$100.9K

$173.5K

How much do director patient relations jobs pay per year?

As of Jun 30, 2026, the average yearly pay for director patient relations in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Patient Relations position, and why are they important?

To thrive as a Director Patient Relations, you need a background in healthcare administration, strong leadership abilities, and experience in patient advocacy or customer service, often with a bachelor’s or master’s degree in a related field. Familiarity with hospital information systems, incident reporting software, and patient feedback management tools is common, as well as relevant certifications such as Certified Patient Experience Professional (CPXP). Exceptional interpersonal, conflict-resolution, and communication skills make candidates stand out. These abilities are essential for effectively resolving patient concerns, facilitating improvements in care quality, and fostering positive relationships throughout the organization.

What are the typical daily responsibilities of a Director Patient Relations?

A Director Patient Relations typically oversees patient feedback and complaint resolution processes, ensuring patient concerns are addressed efficiently and compassionately. They regularly collaborate with clinical staff, administration, and quality improvement teams to analyze trends and enhance the overall patient experience. Responsibilities also often include developing and conducting staff training on patient communication and service excellence. Additionally, they may organize patient satisfaction surveys and report on results to senior leadership to drive systemic improvements.

What is a Director of Patient Relations job?

A Director of Patient Relations oversees patient experience and ensures high-quality communication between patients, families, and healthcare providers. They handle patient concerns, develop policies to improve satisfaction, and work closely with hospital leadership to enhance overall care. This role requires strong interpersonal skills, problem-solving abilities, and knowledge of healthcare regulations.

More about Director Patient Relations jobs
What cities are hiring for Director Patient Relations jobs? Cities with the most Director Patient Relations job openings:
What are the most commonly searched types of Patient Relations jobs? The most popular types of Patient Relations jobs are:
What states have the most Director Patient Relations jobs? States with the most job openings for Director Patient Relations jobs include:
What job categories do people searching Director Patient Relations jobs look for? The top searched job categories for Director Patient Relations jobs are:
Director Patient Relations jobs near you
Infographic showing various Director Patient Relations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $100,880 per year, or $48.5 per hour.
Patient Relations Specialist

Patient Relations Specialist

Tampa General Hospital

Tampa, FL • On-site

Other

Posted 11 days ago

Tampa General Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

358th of 1,004 rated hospitals

Job description

Patient Relations Specialist

Under minimal supervision by the Director, Patient Relations/Guest Services, provides advanced administrative support to the department by being primary intake for all complaints/grievances expressed by patients/families. Assists patient and family problem resolution by practicing superior active listening skills to ascertain core issues of dissatisfaction and assigning cases to the appropriate Patient Relations team members. Monitors the status of resolution and tracks productivity of the team members which includes preparation of monthly productivity reports. Primary contact for patient property loss including intake, investigation, training of team members to reduce loss and reimbursement to patients mitigating any concerns of risk. Demonstrates exemplary independent judgment, critical thinking skills and knowledge of de-escalation techniques. Daily functions include but are not limited to preparing spreadsheets and presentations, conducting payroll, tracking budgets and financial reconciliations, managing calendars and events, scheduling meetings, and assisting with special projects as assigned. Prepares monthly, quarterly, and annual reports on patient complaints/grievances, property loss and visitor management. Always maintains professional demeanor. Responsible for performing job duties in accordance with the mission, vision, and values of Tampa General Hospital.

Qualifications: Associate degree in general sciences or equivalent five (5) years healthcare experience with relevant certifications in healthcare. Two (2) years of experience in a service position, healthcare is preferred. Superior written and verbal communication skills. Superior critical thinking and crisis management skills. Experience with database entry.

Primary Location: Tampa

Work Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601 Eligible for Remote Work: Hybrid Remote

Job: Quality/Utilization Management Organization: Florida Health Sciences Center Tampa General Hospital Schedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Day Job Type: Hybrid Remote Shift Hours: 10:00 am - 6:30 pm Minimum Salary: 22.69

What Tampa General Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Tampa General Hospital logo

About Tampa General Hospital

Sourced by ZipRecruiter

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1927

View All Tampa General Hospital Jobs

Apply