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Cpxp Jobs (NOW HIRING)

Harris Health System

VP Patient Experience

Houston, TX · On-site

$202K - $273K/yr

Certificate: In Patient Experience (e.g., CPXP) or Lean Six Sigma. Experience in nursing leadership or integrated health systems. Work Experience: Fifteen (15) Years Work Experience patient ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT

$16.50 - $21.25/hr

Master's Degree and/or Certified Patient Experience Professional (CPXP) preferred, and highly recommended. At Stamford Health, we believe that every patient deserves compassionate, personalized ...

St. Tammany Parish Hospital

Patient Advocate

Covington, LA · On-site

$15.25 - $19.75/hr

Certificate in Certified Patient Experience Professional (CPXP) is preferred, or must be obtained within an appropriate timeframe once eligibility requirements are met. PHYSICAL DEMANDS: Must possess ...

Stamford Health

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

Master's Degree and/or Certified Patient Experience Professional (CPXP) preferred, and highly recommended. At Stamford Health, we believe that every patient deserves compassionate, personalized ...

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How much do cpxp jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for cpxp in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

For a Cpxp or similar roles, high-paying jobs that can reach $4,000 weekly without a degree often include sales positions, real estate agents, or skilled trades like electricians and plumbers, which rely on experience, certifications, and licenses. These roles typically require strong skills, networking, or apprenticeships rather than formal college degrees.

What holistic job makes the most money?

For a Cpxp, a role in healthcare management or executive leadership typically offers the highest salaries, especially in large organizations or specialized fields. Advanced certifications, extensive experience, and strong leadership skills can significantly increase earning potential in these positions.

What are the key skills and qualifications needed to thrive in the Cpxp position, and why are they important?

To thrive as a Certified Patient Experience Professional (CPXP), you need a deep understanding of patient experience principles, healthcare protocols, and industry best practices, supported by certification from The Beryl Institute or a similar organization. Familiarity with patient satisfaction measurement tools, data analytics platforms, and quality improvement systems is highly beneficial. Strong communication, empathy, and problem-solving skills help set effective CPXPs apart in managing diverse patient needs and collaborating with care teams. These competencies are crucial for driving measurable improvements in patient satisfaction and overall organizational performance.

What is a CPXp degree?

A CPXp degree typically refers to a certification or specialized training related to customer experience (CX) management, focusing on skills such as customer service, data analysis, and process improvement. It is often pursued by professionals aiming to enhance their expertise in customer experience strategies and tools. The degree or certification can vary by provider but generally emphasizes practical knowledge for improving client satisfaction and loyalty.

What is the highest paying job with a BSW?

The highest paying jobs with a Bachelor of Social Work (BSW) degree typically include roles such as clinical social worker, healthcare social worker, or social work supervisor, with salaries often exceeding $60,000 annually. Advanced positions or those requiring additional certifications and experience can offer higher compensation, especially in healthcare, mental health, or administrative settings.

What is a CPXP job?

A CPXP (Certified Patient Experience Professional) is responsible for enhancing patient and family experiences in healthcare settings. They focus on improving communication, patient satisfaction, and overall care quality by implementing best practices, training staff, and analyzing feedback. CPXPs work across departments to ensure a patient-centered approach, fostering a culture of empathy and continuous improvement. Their role often includes collaboration with leadership, clinical teams, and support staff to drive positive patient outcomes.

What are the main responsibilities of a Certified Patient Experience Professional (CPXP) on a daily basis?

A Certified Patient Experience Professional (CPXP) typically works to assess, design, and implement strategies aimed at improving every aspect of the patient’s experience in a healthcare setting. On a daily basis, this might involve analyzing patient feedback, facilitating staff training on service excellence, collaborating with clinical teams, and leading quality improvement projects. CPXPs often serve as a bridge between patients, their families, and healthcare providers to ensure effective communication and address concerns promptly. Projects can range from creating patient-centered educational materials to organizing hospital-wide initiatives focused on service recovery. This dynamic role involves both strategic planning and hands-on problem-solving to cultivate a culture of empathy and continuous improvement.

More about Cpxp jobs
What states have the most Cpxp jobs? States with the most job openings for Cpxp jobs include:
What job categories do people searching Cpxp jobs look for? The top searched job categories for Cpxp jobs are:
Cpxp jobs near you
Infographic showing various Cpxp job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Manager Patient Experience - Patient Associate Experience

Manager Patient Experience - Patient Associate Experience

CHRISTUS Health

Santa Fe, NM • On-site

Full-time

Posted 17 days ago

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 525 frontline employees who took The Breakroom Quiz

531st of 890 rated healthcare providers

Job description

Summary:
In a High-Reliability Organization, the Manager of Patient Experience is responsible for the implementation of initiatives to drive behavior change, process improvement and environment changes based on patient experience data, to optimize care delivery, and achieve best-in-class patient satisfaction. The Manager will utilize data from patient engagement surveys, complaints, and grievances to implement process improvement in the hospital to meet national metric benchmarks for patient experience in the hospital.
Responsibilities:
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Manages the overall hospital program to achieve excellent patient experience in all areas; utilizes improvement programs based on identified patient experience needs; analyzes and interprets surveys' works with directors, managers, and front line Associates to achieve desired outcomes; reports regularly at departmental meetings, hospital and medical staff committees and service lines.
  • Works in collaboration with departments in developing and implementing initiatives designed to improve the patient experience either through behavior change, process improvement, or environmental factors.
  • Accountable for making measurable improvements in patient experience satisfaction measures and achievement of CHRISTUS targets and goals with respect to patient opinion and services.
  • Collaborates with administrative, medical, nursing, ancillary, and legal/risk management staff on problem investigation, resolution, response, and prevention from data derived from surveys, complaints, and grievances.
  • Serves as the liaison for patient complaints and grievances and manages the program to meet the regulatory requirements for complaints and grievances documentation and response for the hospital.
  • Provide education to staff on complaint management, patient rights, and customer service.
  • Resource for leadership in the hospital for patient satisfaction surveys, complaints, and grievances for process improvement around the patients' and families' experience.
  • Leads and participates in multi-disciplinary teams to manage initiatives related to the patients' experience.
  • Demonstrates organizational agility to keep patient experience initiatives moving forward.
  • Facilitates patient experience with hospital and unit-based action plans.
  • Presents to various audiences ranging from patient experience modules for Associates to presentations for hospital leadership.
  • Works with evidence-based and HRO performance improvement techniques to proactively implement systems (people, processes, and technology) to enhance the customer's experience.
  • Must have excellent communication skills (written, verbal, and listening).
  • Must have excellent interpersonal and organizational skills.

Job Requirements:
Education/Skills
  • Bachelor's degree required

Experience
  • 3 years of education, customer service, or process improvement experience required
  • Experience in leading and managing multi-functional teams to improve processes
  • Experience in using both qualitative and quantitative consumer information to drive customer satisfaction
  • Experience in healthcare setting required

Licenses, Registrations, or Certifications
  • Certified Professional in Patient Experience (CPXP) preferred

Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time

What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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