ZipRecruiter

Log In

1

Cpxp Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsCpxp Jobs

Cpxp information

See salary details

$8

$26

$61

How much do cpxp jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for cpxp in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CPXP?

To thrive as a Certified Patient Experience Professional (CPXP), you need a deep understanding of patient experience principles, healthcare protocols, and industry best practices, supported by certification from The Beryl Institute or a similar organization. Familiarity with patient satisfaction measurement tools, data analytics platforms, and quality improvement systems is highly beneficial. Strong communication, empathy, and problem-solving skills help set effective CPXPs apart in managing diverse patient needs and collaborating with care teams. These competencies are crucial for driving measurable improvements in patient satisfaction and overall organizational performance.

What is a CPXP?

A CPXP (Certified Patient Experience Professional) is responsible for enhancing patient and family experiences in healthcare settings. They focus on improving communication, patient satisfaction, and overall care quality by implementing best practices, training staff, and analyzing feedback. CPXPs work across departments to ensure a patient-centered approach, fostering a culture of empathy and continuous improvement. Their role often includes collaboration with leadership, clinical teams, and support staff to drive positive patient outcomes.

What are the main responsibilities of a CPXP on a daily basis?

A Certified Patient Experience Professional (CPXP) typically works to assess, design, and implement strategies aimed at improving every aspect of the patient’s experience in a healthcare setting. On a daily basis, this might involve analyzing patient feedback, facilitating staff training on service excellence, collaborating with clinical teams, and leading quality improvement projects. CPXPs often serve as a bridge between patients, their families, and healthcare providers to ensure effective communication and address concerns promptly. Projects can range from creating patient-centered educational materials to organizing hospital-wide initiatives focused on service recovery. This dynamic role involves both strategic planning and hands-on problem-solving to cultivate a culture of empathy and continuous improvement.

More about Cpxp jobs

What states have the most Cpxp jobs?

States with the most job openings for Cpxp jobs include:

What job categories do people searching Cpxp jobs look for?

The top searched job categories for Cpxp jobs are:

Cpxp jobs near you
Infographic showing various Cpxp job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Patient Advocate - Patient Safety - Full Time

The Guthrie Clinic

Cortland, NY • On-site

$32 - $42.68/hr

Other

Re-posted 24 days ago

Job description

Patient Experience Representative

The Patient Experience Representative influences the systems, processes and behaviors that cultivate positive experiences across the continuum of care. They have an unwavering commitment to the field of patient experience and to transforming human experience in healthcare.

Minimum 3 years' experience in a healthcare setting required.

Associate degree preferred or 5 years direct experience in a role of advocate in healthcare setting.

Registered Nurse or other Healthcare related licensure preferred.

Certified Patient Experience Professional (CPXP) required, or within 3.5 years of hire.

Advocates for the needs of our patients and their representatives in a proactive, inclusive, empathetic, and positive manner.

Supports organizational learning and a holistic approach to our patient's needs.

Provides guidance for new or inexperienced caregivers related to patient-service recovery.

Collaborates with all caregivers to improve processes that directly impact patient and community perception.

Oversees the internal system for managing patient/representative concerns and maintains applicable regulatory body compliance.

Provides data analysis to identify trends specific to patient experience and develops corrective action plans based on those trends.

Actively participates on or leads workgroups or committees related to patient advocacy.

Supports the design and innovation of the Patient Family Advisory Council.

Works collaboratively with the Patient Safety and Legal Departments.

Travel for this position is sometimes required.

It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.

The pay for this position ranges from $32.00-$42.68 per hour.

Apply