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Cpxp Jobs (NOW HIRING)

St. Tammany Health System

Patient Advocate

Covington, LA · On-site

$15.25 - $19.75/hr

Certificate in Certified Patient Experience Professional (CPXP) is preferred, or must be obtained within an appropriate timeframe once eligibility requirements are met. PHYSICAL DEMANDS: Must possess ...

St. Tammany Parish Hospital

Patient Advocate

Covington, LA

$15.25 - $19.75/hr

Certificate in Certified Patient Experience Professional (CPXP) is preferred, or must be obtained within an appropriate timeframe once eligibility requirements are met. PHYSICAL DEMANDS: Must possess ...

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How much do cpxp jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for cpxp in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

Chief Patient Experience Officers (CPXPs) in healthcare organizations can earn salaries approaching or exceeding $500,000 annually, especially with extensive experience and in large institutions. High-level executive roles in finance, law, or technology, such as CEOs or senior partners, also often reach this compensation level, typically requiring advanced degrees, leadership skills, and significant industry experience.

What are the key skills and qualifications needed to thrive in the Cpxp position, and why are they important?

To thrive as a Certified Patient Experience Professional (CPXP), you need a deep understanding of patient experience principles, healthcare protocols, and industry best practices, supported by certification from The Beryl Institute or a similar organization. Familiarity with patient satisfaction measurement tools, data analytics platforms, and quality improvement systems is highly beneficial. Strong communication, empathy, and problem-solving skills help set effective CPXPs apart in managing diverse patient needs and collaborating with care teams. These competencies are crucial for driving measurable improvements in patient satisfaction and overall organizational performance.

What is a CPXp degree?

A CPXp degree typically refers to a certification or specialized training related to customer experience or process management, often pursued by professionals aiming to improve customer interactions or operational efficiency. It may involve skills in data analysis, communication, and process improvement tools. The term is less common as an academic degree and more associated with industry certifications or professional development programs.

What is a CPXP job?

A CPXP (Certified Patient Experience Professional) is responsible for enhancing patient and family experiences in healthcare settings. They focus on improving communication, patient satisfaction, and overall care quality by implementing best practices, training staff, and analyzing feedback. CPXPs work across departments to ensure a patient-centered approach, fostering a culture of empathy and continuous improvement. Their role often includes collaboration with leadership, clinical teams, and support staff to drive positive patient outcomes.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, or senior executives. These positions often require advanced education, extensive experience, and sometimes certification or licensing, and they may involve high-stakes environments or demanding schedules.

What are the main responsibilities of a Certified Patient Experience Professional (CPXP) on a daily basis?

A Certified Patient Experience Professional (CPXP) typically works to assess, design, and implement strategies aimed at improving every aspect of the patient’s experience in a healthcare setting. On a daily basis, this might involve analyzing patient feedback, facilitating staff training on service excellence, collaborating with clinical teams, and leading quality improvement projects. CPXPs often serve as a bridge between patients, their families, and healthcare providers to ensure effective communication and address concerns promptly. Projects can range from creating patient-centered educational materials to organizing hospital-wide initiatives focused on service recovery. This dynamic role involves both strategic planning and hands-on problem-solving to cultivate a culture of empathy and continuous improvement.

What jobs pay $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree include roles like sales managers, real estate brokers, commercial pilots, and certain skilled trades such as electricians or plumbers. Success in these fields often depends on experience, certifications, or licensing, rather than formal college education.
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What states have the most Cpxp jobs? States with the most job openings for Cpxp jobs include:
What job categories do people searching Cpxp jobs look for? The top searched job categories for Cpxp jobs are:
Cpxp jobs near you
Infographic showing various Cpxp job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 94% Full Time, and 4% Part Time. Highlights an 65% Physical, and 35% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Director, Associate and Patient Experience search

LHH US

Arlington, VA

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 29 days ago

Job description

LHH Recruitment Solutions is working with a client to fill a Director of Patient Experience position. This role will sit in either the Northern VA office or the Raleigh, NC office. Relocation is available. Compensation for the role is based on experience and will range from $150-$170K per year.
The Director of Patient Experience provides strategic and operational leadership for programs that improve the patient and family experience across the organization. This leader partners with clinical, operational, and administrative teams to strengthen service excellence, improve satisfaction and service recovery outcomes, analyze feedback and performance trends, support grievance resolution, and build a culture of patient-centered care, accountability, compassion, and continuous improvement.
Key Responsibilities
· Lead the organization's patient experience strategy and collaborate with leaders across departments to improve service, communication, and patient-centered care.
· Use patient feedback, survey results, complaint and grievance data, and operational metrics to identify trends, prioritize improvement efforts, and track results.
· Oversee service recovery, patient relations, training, coaching, and engagement initiatives that strengthen empathy, accountability, and consistency in the care experience.
· Prepare leadership updates, support regulatory and accreditation readiness related to patient rights and experience, and manage staff, resources, and related vendor or program needs as applicable.
· Hire, mentor, and develop team members while fostering cross-functional collaboration and continuous improvement.
Qualifications
· Bachelor's degree in healthcare administration, business administration, nursing, public health, hospitality, or a related field required; master's degree preferred.
· Seven or more years of progressive leadership experience in patient experience, healthcare operations, service excellence, quality improvement, or a related healthcare setting.
· Demonstrated ability to lead cross-functional initiatives, influence stakeholders, analyze qualitative and quantitative data, and translate insights into measurable operational improvement.
· Strong knowledge of patient-centered care, service recovery, complaint and grievance processes, patient rights, privacy, safety, and related regulatory or accreditation standards.
· Excellent communication, facilitation, coaching, conflict resolution, and change leadership skills.
· Experience in an acute care hospital, ambulatory network, or multi-site healthcare system and familiarity with patient satisfaction programs, dashboards, and change management methodologies preferred.
· Professional certification related to patient experience or healthcare quality, such as CPXP, Lean, Six Sigma, or similar credentials, is preferred.
Benefits Offered include:
  • Career Development and Training Opportunities
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k) with competitive company match
  • Accrue PTO and paid holidays from day one
Pay Details: $150,000.00 to $170,000.00 per year
Search managed by: Laura Rowe
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.