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$20K

$47.5K

$105K

How much do patient relations assistant jobs pay per year?

As of Jun 30, 2026, the average yearly pay for patient relations assistant in the United States is $47,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $49,500.00 per year, depending on experience, location, and employer.

What does a Patient Relations Assistant do?

A Patient Relations Assistant serves as a liaison between patients, their families, and healthcare staff to ensure effective communication and address any concerns or issues during a patient's stay. They help resolve complaints, provide information about hospital services, and assist with navigating hospital procedures. Their role is essential in ensuring a positive patient experience and improving overall satisfaction within a healthcare facility.

How does a Patient Relations Assistant typically handle conflicts or complaints from patients and their families?

Patient Relations Assistants play a crucial role in addressing and resolving patient concerns or complaints. They listen empathetically to patients and families, gather relevant information, and work closely with clinical staff to resolve issues promptly and professionally. This often involves mediating conversations, providing clear explanations about hospital policies, and following up to ensure satisfaction. Handling these situations with patience and diplomacy is key, as it helps maintain a positive environment and improves overall patient experience.

What is the difference between Patient Relations Assistant vs Medical Office Coordinator?

AspectPatient Relations AssistantMedical Office Coordinator
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Primary ResponsibilitiesPatient communication, appointment scheduling, patient satisfactionOffice management, scheduling, billing, administrative tasks

The Patient Relations Assistant focuses on patient communication and satisfaction, while the Medical Office Coordinator handles broader administrative duties. Both roles are essential in healthcare settings, often working together to ensure smooth patient experiences and efficient office operations.

What are the duties of a patient assistant?

A patient relations assistant helps patients by providing information, addressing concerns, and coordinating communication between patients and healthcare staff. They often handle appointment scheduling, assist with patient check-in, and ensure a positive patient experience, requiring good communication and organizational skills.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and basic medical procedures. It typically requires minimal formal education beyond a high school diploma and offers opportunities for skill development and career advancement in healthcare settings.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibilities, and may involve consulting, investment banking, or legal work. Such high daily earnings are uncommon and usually associated with top-tier positions or freelance work with high hourly rates.

What's the lowest paying job at a hospital?

In hospitals, some of the lowest paying roles are often entry-level support positions such as hospital housekeepers or cleaning staff. These roles typically require minimal formal education and may be paid near minimum wage, depending on the facility and location.

What are the key skills and qualifications needed to thrive as a Patient Relations Assistant, and why are they important?

To thrive as a Patient Relations Assistant, you need strong interpersonal skills, knowledge of healthcare protocols, and at least a high school diploma or equivalent, with some employers preferring additional training in healthcare administration. Familiarity with hospital information systems, patient management software, and basic office applications is typically required. Exceptional communication, conflict resolution, and empathy are crucial soft skills for building trust and effectively addressing patient concerns. These skills ensure positive patient experiences, efficient issue resolution, and smooth coordination between patients and healthcare staff.
What cities are hiring for Patient Relations Assistant jobs? Cities with the most Patient Relations Assistant job openings:
What are the most commonly searched types of Patient Relations jobs? The most popular types of Patient Relations jobs are:
What states have the most Patient Relations Assistant jobs? States with the most job openings for Patient Relations Assistant jobs include:
Patient Relations Assistant jobs near you
Infographic showing various Patient Relations Assistant job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 41% Full Time, 53% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $47,481 per year, or $22.8 per hour.
Patient Relations Assistant

Patient Relations Assistant

National Health Care Associates Inc.

West Hartford, CT • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Build relationships with residents through continual monitoring of overall satisfaction during their stay.

  • Work collaboratively with the care team to ensure that residents' needs and preferences are met.

  • Manage difficult or emotional resident situations by identifying and resolving these problems in a timely manner.

National Health Care Associates rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

A Great Place to Work

Hebrew is a proud affiliate of National Health Care Associates and one of the finest centers in the state of CT. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!


Patient Relations Assistant / Concierge Full Time

What You'll Do:

As a Patient Relations Assistant, you will be at the heart of our efforts to create a welcoming and supportive environment for everyone in our community. Your role will involve working closely with residents, families, and staff to foster open communication and enhance the overall patient experience.


Key Responsibilities:

  • Build relationships with residents through continual monitoring of overall satisfaction during their stay
  • Work collaboratively with the care team to ensure that residents' needs and preferences are met
  • Advocate for residents' rights and ensure that their voices are heard in all aspects of their care
  • Implement initiatives to improve the overall patient experience
  • Manage difficult or emotional resident situations by identifying and resolving these problems in a timely manner
  • Provide support and guidance to families during difficult transitions or times of need

If you are compassionate and dedicated professional with a talent for communication and problem-solving, we invite you to join our team as a Patient Relations Assistant. Make a meaningful impact in an environment where your expertise and dedication are valued and appreciated.


What We Offer

As an affiliate of National Health Care, our Hebrew team enjoys:

  • Competitive compensation and benefits package including a 10% defined contribution retirement plan
  • Comprehensive training and mentorship
  • Opportunities for professional growth and development
  • Supportive and collaborative work environment
  • The chance to make a meaningful difference in the lives of our residents

What You'll Bring:

Qualifications of a Patient Relations Assistant include:

  • 1-2 years experience in patient relations, customer service, or healthcare, preferably in a Long-Term Care setting
  • High school graduate or equivalent preferred
  • Ability to read, write and comprehend English
  • Strong communication, interpersonal, and conflict-resolution skills
  • Ability to work effectively under pressure and manage multiple priorities
  • A genuine passion for working with seniors and improving their quality of life

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values: Kindness, Service, Compassion and Excellence.  Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.  When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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