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Patient Relations Assistant Jobs in Colorado (NOW HIRING)

Foundry Treatment Center

Medical Assistant

Broomfield, CO · On-site

$21 - $28/hr

The Medical Assistant will perform various office, medical, and clinical duties, working directly ... Impeccable ethics, integrity, and patient relations skills. * Outstanding communication skills.

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Patient Relations Assistant information

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$9

$17

$27

How much do patient relations assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient relations assistant in Colorado is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.48 and $19.23 per hour, depending on experience, location, and employer.

What does a patient relations assistant do?

A Patient Relations Assistant serves as a liaison between patients, their families, and healthcare staff to ensure effective communication and address any concerns or issues during a patient's stay. They help resolve complaints, provide information about hospital services, and assist with navigating hospital procedures. Their role is essential in ensuring a positive patient experience and improving overall satisfaction within a healthcare facility.

What skills are needed for patient relations assistant?

A patient relations assistant needs strong communication and interpersonal skills to effectively interact with patients and healthcare staff. They should have good organizational abilities, empathy, and problem-solving skills, often using electronic health records and customer service techniques to address patient concerns and improve their experience.

How does a patient relations assistant typically handle conflicts or complaints from patients and their families?

Patient Relations Assistants play a crucial role in addressing and resolving patient concerns or complaints. They listen empathetically to patients and families, gather relevant information, and work closely with clinical staff to resolve issues promptly and professionally. This often involves mediating conversations, providing clear explanations about hospital policies, and following up to ensure satisfaction. Handling these situations with patience and diplomacy is key, as it helps maintain a positive environment and improves overall patient experience.

What is the difference between Patient Relations Assistant vs Medical Office Coordinator?

AspectPatient Relations AssistantMedical Office Coordinator
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Primary ResponsibilitiesPatient communication, appointment scheduling, patient satisfactionOffice management, scheduling, billing, administrative tasks

The Patient Relations Assistant focuses on patient communication and satisfaction, while the Medical Office Coordinator handles broader administrative duties. Both roles are essential in healthcare settings, often working together to ensure smooth patient experiences and efficient office operations.

What are the key skills and qualifications needed to thrive as a patient relations assistant?

To thrive as a Patient Relations Assistant, you need strong interpersonal skills, knowledge of healthcare protocols, and at least a high school diploma or equivalent, with some employers preferring additional training in healthcare administration. Familiarity with hospital information systems, patient management software, and basic office applications is typically required. Exceptional communication, conflict resolution, and empathy are crucial soft skills for building trust and effectively addressing patient concerns. These skills ensure positive patient experiences, efficient issue resolution, and smooth coordination between patients and healthcare staff.
What are the most commonly searched types of Patient Relations jobs in Colorado? The most popular types of Patient Relations jobs in Colorado are:
What cities in Colorado are hiring for Patient Relations Assistant jobs? Cities in Colorado with the most Patient Relations Assistant job openings:
Patient Relations Assistant jobs near you
Infographic showing various Patient Relations Assistant job openings in Colorado as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,293 per year, or $17.9 per hour.

Patient Relations Coordinator

Pinnacle Dentistry

Colorado Springs, CO • On-site

$25 - $30/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Job description

Are you a Dental professional looking for an exciting new opportunity in Northern Colorado Springs? Pinnacle Dentistry is seeking a Full Time Patient Relations Coordinator to join our dynamic team. As a Patient Relations Coordinator, you will play a vital role in creating a positive experience for our patients from the moment they walk through our doors. You will be responsible for greeting patients, scheduling appointments, handling insurance claims, and providing exceptional customer service. What makes this position exciting?You will have the chance to work in a fast-paced, customer-focused environment where your skills and expertise will directly impact the success of our practice. You will be surrounded by a team of energetic and professional individuals who share a passion for providing the highest quality dental care. We offer a competitive pay range of $18-$25 per hour, allowing you to be rewarded for your hard work and dedication. You will be given great benefits such as Medical, Dental, 401(k), Competitive Salary, Paid Time Off, and Continued Education. Don't miss out on this amazing opportunity to take your dental career to new heights with Pinnacle Dentistry. Apply today!What does a Patient Relations Coordinator do?As a Patient Relations Coordinator at Pinnacle Dentistry, you can expect each day to be fast-paced and filled with diverse responsibilities. Your main focus will be on delivering exceptional customer service to our patients. This will include greeting patients, checking them in, and assisting with the completion of necessary paperwork. You will also handle appointment scheduling, answer phone calls, and assist with insurance verification and claims.Additionally, you will be responsible for maintaining a clean and organized front desk area, ensuring that patients feel comfortable and welcomed throughout their visit. Working closely with our dental team, you will play a key role in coordinating patient care and ensuring a seamless experience from start to finish. Our office operates Monday through Thursday, with occasional Fridays. This schedule provides you with a long weekend to recharge and enjoy your personal life.If you thrive in a fast-paced environment and enjoy interacting with people, this position is perfect for you. Join our team at Pinnacle Dentistry and make a difference in the lives of our patients every day.Requirements for this Patient Relations Coordinator jobTo be successful as a Patient Relations Coordinator at Pinnacle Dentistry, you will need a combination of both technical and interpersonal skills. First and foremost, having some experience in the dental field is a must. This will ensure that you have a solid understanding of dental terminology, procedures, and insurance practices.In terms of technical skills, proficiency in dental office software, such as Open Dental, is preferred. You will use these tools to manage patient records, schedule appointments, and process insurance claims. Additionally, basic computer skills including knowledge of Microsoft Office Suite (Word, Excel, Outlook) will be beneficial.Excellent communication and interpersonal skills are essential for this role. You will be interacting with patients on a daily basis, so being able to communicate clearly and empathetically is crucial. Strong organizational skills will also come in handy as you will be responsible for maintaining accurate patient records and scheduling appointments efficiently.While not required, an Associate or Bachelor degree is a plus, showcasing your commitment to education and professional growth. If you possess these skills and have a passion for providing outstanding patient care, we invite you to apply for the Patient Relations Coordinator position at Pinnacle Dentistry.Knowledge and skills required for the position are:Must have some experience in the dental field.An Associate or Bachelor degree is a plus!Join us!If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! Pinnacle Dentistry conducts background checks on all new hires.