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Patient Relations Assistant Jobs in Arizona (NOW HIRING)

Downtown Phoenix Dental

Be Seen First

Lead Dental Assistant

Phoenix, AZ · On-site

$25 - $30/hr

Lead Dental Assistant Location: Downtown Phoenix, AZ -- On-site, Full‐time Company: Downtown ... Excellent communication, organizational, and patient-relations skills * Current CPR certification ...

Downtown Phoenix Dental

Be Seen First

Lead Dental Assistant

Phoenix, AZ · On-site

$25 - $30/hr

Lead Dental Assistant Location: Downtown Phoenix, AZ -- On-site, Full‐time Company: Downtown ... Excellent communication, organizational, and patient-relations skills * Current CPR certification ...

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Patient Relations Assistant information

See Arizona salary details

$10

$18

$28

How much do patient relations assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient relations assistant in Arizona is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.94 and $19.84 per hour, depending on experience, location, and employer.

What does a patient relations assistant do?

A Patient Relations Assistant serves as a liaison between patients, their families, and healthcare staff to ensure effective communication and address any concerns or issues during a patient's stay. They help resolve complaints, provide information about hospital services, and assist with navigating hospital procedures. Their role is essential in ensuring a positive patient experience and improving overall satisfaction within a healthcare facility.

What skills are needed for patient relations assistant?

A patient relations assistant needs strong communication and interpersonal skills to effectively interact with patients and healthcare staff. They should have good organizational abilities, empathy, and problem-solving skills, often using electronic health records and customer service techniques to address patient concerns and improve their experience.

How does a patient relations assistant typically handle conflicts or complaints from patients and their families?

Patient Relations Assistants play a crucial role in addressing and resolving patient concerns or complaints. They listen empathetically to patients and families, gather relevant information, and work closely with clinical staff to resolve issues promptly and professionally. This often involves mediating conversations, providing clear explanations about hospital policies, and following up to ensure satisfaction. Handling these situations with patience and diplomacy is key, as it helps maintain a positive environment and improves overall patient experience.

What is the difference between Patient Relations Assistant vs Medical Office Coordinator?

AspectPatient Relations AssistantMedical Office Coordinator
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Primary ResponsibilitiesPatient communication, appointment scheduling, patient satisfactionOffice management, scheduling, billing, administrative tasks

The Patient Relations Assistant focuses on patient communication and satisfaction, while the Medical Office Coordinator handles broader administrative duties. Both roles are essential in healthcare settings, often working together to ensure smooth patient experiences and efficient office operations.

What are the key skills and qualifications needed to thrive as a patient relations assistant?

To thrive as a Patient Relations Assistant, you need strong interpersonal skills, knowledge of healthcare protocols, and at least a high school diploma or equivalent, with some employers preferring additional training in healthcare administration. Familiarity with hospital information systems, patient management software, and basic office applications is typically required. Exceptional communication, conflict resolution, and empathy are crucial soft skills for building trust and effectively addressing patient concerns. These skills ensure positive patient experiences, efficient issue resolution, and smooth coordination between patients and healthcare staff.
What are the most commonly searched types of Patient Relations jobs in Arizona? The most popular types of Patient Relations jobs in Arizona are:
What cities in Arizona are hiring for Patient Relations Assistant jobs? Cities in Arizona with the most Patient Relations Assistant job openings:
Patient Relations Assistant jobs near you
Infographic showing various Patient Relations Assistant job openings in Arizona as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,463 per year, or $18.5 per hour.

Employee Relations Assistant - Maricopa Main

Pioneer Title Agency

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

WHAT WE DO: Pioneer Title Agency provides title insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 70 branches across Arizona.
WHO WE ARE: Pioneer Title Agency is more than just a family -owned business - we are a business made up of dozens of actual families and hundreds of friends whose relationships and real estate expertise predate our official founding in 1985. Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.
Description:
This entry-level position provides support to the Team Relations department. The team is responsible for connecting and supporting team members across the state to ensure needs and expectations are being met. The assistant will support recruitment, hiring, onboarding, record keeping, performance evaluation processes, and the coordination of events. Successful candidates are patient, attentive, discreet, helpful, sincere, participative, dependable, dutiful, and focused.
Typical duties of the position may include:
• Review resumes received for all statewide offices with an open position and actively search for candidates with relevant experience for upper level positions
• Send applications to candidates whom managers want to learn more about and provide an analysis of the applicant to the manager for consideration
• Communicate with all applicants about their application status, through telephone and email correspondence
• Assist new team members through their first day and introduce company policies, procedures and systems
• Maintain performance evaluation reminders for all managers and supervisors
• Provide coverage and support to the Main office front desk
• Plan and organize company events ranging from 25 to 1,500 attendees
The Team Relations Assistant will be assigned additional tasks in support of the team's goals
Skills and Abilities:
• Ability to quickly adapt to new or changing requirements and handle multiple tasks simultaneously and repetitively
• Possess organizational skills and attention to detail
• Ability to maintain privacy and confidentiality of company and personnel information
• Manages time effectively by planning and prioritizing tasks in alignment with team goals
• Ability to comprehend complex writing and use high level English to clearly communicate in written form
• Basic knowledge and understanding of computer technology and its peripherals
• Ability to type 50+ WPM
Requirements:
• Minimum Associate's or Bachelor's degree in business, communication, human relations, psychology, education, or related fields
• Ability to travel locally and across the state
Salary:
Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.
Pioneer Title Agency provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, and any other characteristic protected by law.

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