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Patient Relations Assistant Jobs in Arizona (NOW HIRING)

Valley Perinatal Services

Practice Supervisor

Chandler, AZ · On-site

$60K - $75K/yr

... relations, and patient flow and compliance. Duties/Responsibilities * Daily Operations * * Supervise front desk, medical assistants, and support staff * Manage appointment scheduling, patient flow ...

Women's Health Arizona

Office Manager

Phoenix, AZ · On-site

... assistants. Provide leadership, guidance, and support to office staff, fostering a positive and ... Patient Relations and Customer Service: Serve as a point of contact for patient inquiries, concerns ...

Women's Health Arizona

Office Manager

Phoenix, AZ · On-site

$50K - $65K/yr

... assistants. Provide leadership, guidance, and support to office staff, fostering a positive and ... Patient Relations and Customer Service: Serve as a point of contact for patient inquiries, concerns ...

AZPetVet

Client Relations Specialist

Mesa, AZ · On-site

$17 - $21.50/hr

We're hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal ... Update patient records * Collect and process payments * Retrieve prescriptions * Assist clients ...

AZPetVet

Client Relations Specialist - Arrow

Glendale, AZ · On-site

$17 - $21.50/hr

We're hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal ... Update patient records * Collect and process payments * Retrieve prescriptions * Assist clients ...

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Patient Relations Assistant information

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How much do patient relations assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for patient relations assistant in Arizona is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.94 and $19.84 per hour, depending on experience, location, and employer.

What does a patient relations assistant do?

A Patient Relations Assistant serves as a liaison between patients, their families, and healthcare staff to ensure effective communication and address any concerns or issues during a patient's stay. They help resolve complaints, provide information about hospital services, and assist with navigating hospital procedures. Their role is essential in ensuring a positive patient experience and improving overall satisfaction within a healthcare facility.

What are the key skills and qualifications needed to thrive as a patient relations assistant?

To thrive as a Patient Relations Assistant, you need strong interpersonal skills, knowledge of healthcare protocols, and at least a high school diploma or equivalent, with some employers preferring additional training in healthcare administration. Familiarity with hospital information systems, patient management software, and basic office applications is typically required. Exceptional communication, conflict resolution, and empathy are crucial soft skills for building trust and effectively addressing patient concerns. These skills ensure positive patient experiences, efficient issue resolution, and smooth coordination between patients and healthcare staff.

How does a patient relations assistant typically handle conflicts or complaints from patients and their families?

Patient Relations Assistants play a crucial role in addressing and resolving patient concerns or complaints. They listen empathetically to patients and families, gather relevant information, and work closely with clinical staff to resolve issues promptly and professionally. This often involves mediating conversations, providing clear explanations about hospital policies, and following up to ensure satisfaction. Handling these situations with patience and diplomacy is key, as it helps maintain a positive environment and improves overall patient experience.

What is the difference between Patient Relations Assistant vs Medical Office Coordinator?

AspectPatient Relations AssistantMedical Office Coordinator
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Primary ResponsibilitiesPatient communication, appointment scheduling, patient satisfactionOffice management, scheduling, billing, administrative tasks

The Patient Relations Assistant focuses on patient communication and satisfaction, while the Medical Office Coordinator handles broader administrative duties. Both roles are essential in healthcare settings, often working together to ensure smooth patient experiences and efficient office operations.

What are the most commonly searched types of Patient Relations jobs in Arizona?

The most popular types of Patient Relations jobs in Arizona are:

What cities in Arizona are hiring for Patient Relations Assistant jobs?

Cities in Arizona with the most Patient Relations Assistant job openings:

Patient Relations Assistant jobs near you
Infographic showing various Patient Relations Assistant job openings in Arizona as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,463 per year, or $18.5 per hour.

Practice Supervisor

Chandler, AZ • On-site

Valley Perinatal Services
Health Care and Social Assistance • 1 - 10 employees
Learn more about Valley Perinatal Servicesexternal

$60K - $75K/yr

Full-time

Re-posted 5 days ago

Job description

JOB DESCRIPTION

Job Title:

Practice Supervisor 

FLSA Status:

Exempt

Reports To:

Regional Practice Manager 

Employment Type:

Full-time

Location:

Multisite

EEO Class: 

Administrative Support Workers

Department:

Operations

Date:

October 2025


Job Summary

The Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s). The Practice Supervisor is responsible for ensuring smooth and efficient operations, inventory control, personnel management, patient relations, and patient flow and compliance. 

Duties/Responsibilities

  • Daily Operations
    • Supervise front desk, medical assistants, and support staff
    • Manage appointment scheduling, patient flow, and inventory
    • Financial Operations
      • Oversee daily collections, copays, and charge reconciliation
      • Monitor practice-specific budget and expenses
    • Human Resources
      • Hire, train, schedule, and evaluate site-level staff
      • Manage time-off requests, payroll approval, and staff discipline (within scope)
    • Patient Experience
      • Ensure high-quality patient service and resolve patient complaints
      • Implement patient satisfaction initiatives
    • Compliance
      • Ensure staff follow HIPAA, OSHA, and safety protocols
      • Maintain required documentation and readiness for audits
    • Reporting
      • Track and report daily/weekly site-level performance metrics to regional manager
      • Identify operational challenges and escalate as needed

Required Skills/Abilities

  • Excellent management and supervisory skills.
  • Excellent written and verbal communication skills.
  • Outstanding customer service skills to ensure the best possible experience for our patients. 
  • Experience with an EMR system, Athena experience a plus. 

Education /Experience

  • Associate’s degree in business or health care related field
  • Three years or more of related experience required

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.


This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 





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