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Patient Relations Assistant Jobs (NOW HIRING)

Oak St. Health

Patient Relations Analyst

Topeka, KS · On-site

$21.10 - $36.78/hr

Patient Relations Analyst We're building a world of health around every individual -- shaping a ... Responsibilities: * Assist patients with navigating Medicare and insurance issues which includes ...

D4C Dental

Patient Relations Representative

Atlanta, GA · On-site

$15 - $19.25/hr

The Patient Relations Representative will be responsible answering and triaging all incoming ... Be available for staff in the field for assistance with credit cards and records * Assist with ...

NCH

Patient Relations Representative

Naples, FL · On-site

$14.50 - $18.75/hr

The Patient Relations Representative assists in mediating conflicts and deescalating complex situations to assist the patient and their families in navigating the healthcare system. ESSENTIAL DUTIES ...

CVS Health

Patient Relations Analyst

Topeka, KS · On-site

$21.10 - $36.78/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Responsibilities: * Assist patients with navigating medicare and insurance issues which includes ...

CVS Health

Analyst,Patient Relations

Albuquerque, NM · On-site

$21.10 - $40.90/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Responsibilities: * Assist patients with navigating medicare and insurance issues which includes ...

Oak St. Health

Analyst,Patient Relations

Richmond, VA · On-site

$21.10 - $40.90/hr

Patient Relations Analyst We're building a world of health around every individual -- shaping a ... Responsibilities: * Assist patients with navigating Medicare and insurance issues which includes ...

CVS Health

Analyst,Patient Relations

Richmond, VA · On-site

$21.10 - $40.90/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient ... Responsibilities: * Assist patients with navigating medicare and insurance issues which includes ...

D4C DENTAL BRANDS, INC.

Patient Relations Representative

$15.75 - $20.50/hr

The Patient Relations Representative will be responsible answering and triaging all incoming ... records • Assist with logistics to ensure field teams receive all information and supplies ...

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Patient Relations Assistant information

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$20K

$47.5K

$105K

How much do patient relations assistant jobs pay per year?

As of Jun 30, 2026, the average yearly pay for patient relations assistant in the United States is $47,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $49,500.00 per year, depending on experience, location, and employer.

What does a Patient Relations Assistant do?

A Patient Relations Assistant serves as a liaison between patients, their families, and healthcare staff to ensure effective communication and address any concerns or issues during a patient's stay. They help resolve complaints, provide information about hospital services, and assist with navigating hospital procedures. Their role is essential in ensuring a positive patient experience and improving overall satisfaction within a healthcare facility.

How does a Patient Relations Assistant typically handle conflicts or complaints from patients and their families?

Patient Relations Assistants play a crucial role in addressing and resolving patient concerns or complaints. They listen empathetically to patients and families, gather relevant information, and work closely with clinical staff to resolve issues promptly and professionally. This often involves mediating conversations, providing clear explanations about hospital policies, and following up to ensure satisfaction. Handling these situations with patience and diplomacy is key, as it helps maintain a positive environment and improves overall patient experience.

What is the difference between Patient Relations Assistant vs Medical Office Coordinator?

AspectPatient Relations AssistantMedical Office Coordinator
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Primary ResponsibilitiesPatient communication, appointment scheduling, patient satisfactionOffice management, scheduling, billing, administrative tasks

The Patient Relations Assistant focuses on patient communication and satisfaction, while the Medical Office Coordinator handles broader administrative duties. Both roles are essential in healthcare settings, often working together to ensure smooth patient experiences and efficient office operations.

What are the duties of a patient assistant?

A patient relations assistant helps patients by providing information, addressing concerns, and coordinating communication between patients and healthcare staff. They often handle appointment scheduling, assist with patient check-in, and ensure a positive patient experience, requiring good communication and organizational skills.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and basic medical procedures. It typically requires minimal formal education beyond a high school diploma and offers opportunities for skill development and career advancement in healthcare settings.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibilities, and may involve consulting, investment banking, or legal work. Such high daily earnings are uncommon and usually associated with top-tier positions or freelance work with high hourly rates.

What's the lowest paying job at a hospital?

In hospitals, some of the lowest paying roles are often entry-level support positions such as hospital housekeepers or cleaning staff. These roles typically require minimal formal education and may be paid near minimum wage, depending on the facility and location.

What are the key skills and qualifications needed to thrive as a Patient Relations Assistant, and why are they important?

To thrive as a Patient Relations Assistant, you need strong interpersonal skills, knowledge of healthcare protocols, and at least a high school diploma or equivalent, with some employers preferring additional training in healthcare administration. Familiarity with hospital information systems, patient management software, and basic office applications is typically required. Exceptional communication, conflict resolution, and empathy are crucial soft skills for building trust and effectively addressing patient concerns. These skills ensure positive patient experiences, efficient issue resolution, and smooth coordination between patients and healthcare staff.
What cities are hiring for Patient Relations Assistant jobs? Cities with the most Patient Relations Assistant job openings:
What are the most commonly searched types of Patient Relations jobs? The most popular types of Patient Relations jobs are:
What states have the most Patient Relations Assistant jobs? States with the most job openings for Patient Relations Assistant jobs include:
Patient Relations Assistant jobs near you
Infographic showing various Patient Relations Assistant job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 41% Full Time, 53% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $47,481 per year, or $22.8 per hour.

Patient Relations Representative

Dental Careers | Hygienists, Assistants, Operations Office Staff | D4C

Atlanta, GA • On-site

$15.25 - $19.50/hr

Other

Posted 11 days ago

Job description

D4C Dental Brands is seeking a Patient Relations Representative

This is an Remote Position.

JOB SUMMARY:

The Patient Relations Representative will be responsible answering and triaging all incoming Business Office queue calls. They must be capable of building relationships, possess strong conflict resolution skills, and properly organize inquiries and requests to ensure they are addressed in a timely manner. This position strengthens the revenue cycle performance, and promotes efficient and accuracy.

This support is crucial to the delivery of the company's mission of helping children achieve a lifetime of great oral health.

EDUCATION/CREDENTIALS/EXPERIENCE:

Minimum high school diploma, or equivalent.

Minimum 2-3 years of Customer Service experience, dental preferred.

JOB-RELATED SKILLS/COMPETENCIES:

Problem Solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.

Customer Service - the individual manages difficult patient situations, responses promptly to patient needs, solicits patient feedback to improve service, responds to requests for service and assistance and meets commitments.

Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently

Quality Control - the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and apply feedback to improve performance.

Quantity - meets productivity standards and completes work in a timely manner.

Adaptability - the individual adapts to changes in the work environment manages competing demands and is able to deal with frequent change, delays or unexpected events.

Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Safety and Security - the individual observes safety and security procedures and uses equipment and materials properly.

MAJOR DUTIES AND RESPONSIBILITIES:

Answer and triage incoming Business Office calls, including those needing translation.

Process payments, send receipts/documents and forward calls to staff as appropriate.

Return all voicemail/call back messages.

Confirm and update demographic information as a routine.

Be conversant regarding procedures and insurance coverage.

Make notes on ledgers to ensure effective communication regarding the patients and their needs, insurance coverage, problem resolution, and anything that might improve communication with co-workers.

Be available for staff in the field for assistance with credit cards and records

Assist with logistics to ensure field teams receive all information and supplies required to serve our patients.

Prepare and send letters, post cards and/or other communication to patients as needed.

Assist Business Office staff and team leads with mailing, filing, scanning and logistics.

Additional duties to be assigned as necessary to achieve the company standards and goals as efficiently as possible.

OTHER DUTIES:

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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