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Patient Relations Assistant Jobs in Texas (NOW HIRING)

Doctors McIntyre and Garza

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Patient Relations Assistant

Corpus Christi, TX · On-site

$11/hr

A patient relations assistant greets, guides, and manages the patients who walk in to the office and call. We are looking for friendly, cheerful people to add to our team! Major areas of ...

South Texas Periodontal Associates

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Patient Relations Coordinator

San Antonio, TX · On-site

$18 - $23/hr

... professional Patient Relations Coordinator to join our dental team. This position plays an ... Answer phone calls and assist with patients and referring offices * Verify dental insurance ...

South Texas Periodontal Associates

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Patient Relations Coordinator

San Antonio, TX · On-site

$18 - $23/hr

... professional Patient Relations Coordinator to join our dental team. This position plays an ... Answer phone calls and assist with patients and referring offices * Verify dental insurance ...

CVS Health

Patient Insurance Analyst

Dallas, TX · On-site

$21.10 - $40.90/hr

The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice Manager. Responsibilities: * Assist patients with navigating medicare and insurance issues which ...

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Patient Relations Assistant information

What does a patient relations assistant do?

A Patient Relations Assistant serves as a liaison between patients, their families, and healthcare staff to ensure effective communication and address any concerns or issues during a patient's stay. They help resolve complaints, provide information about hospital services, and assist with navigating hospital procedures. Their role is essential in ensuring a positive patient experience and improving overall satisfaction within a healthcare facility.

What are the key skills and qualifications needed to thrive as a patient relations assistant?

To thrive as a Patient Relations Assistant, you need strong interpersonal skills, knowledge of healthcare protocols, and at least a high school diploma or equivalent, with some employers preferring additional training in healthcare administration. Familiarity with hospital information systems, patient management software, and basic office applications is typically required. Exceptional communication, conflict resolution, and empathy are crucial soft skills for building trust and effectively addressing patient concerns. These skills ensure positive patient experiences, efficient issue resolution, and smooth coordination between patients and healthcare staff.

How does a patient relations assistant typically handle conflicts or complaints from patients and their families?

Patient Relations Assistants play a crucial role in addressing and resolving patient concerns or complaints. They listen empathetically to patients and families, gather relevant information, and work closely with clinical staff to resolve issues promptly and professionally. This often involves mediating conversations, providing clear explanations about hospital policies, and following up to ensure satisfaction. Handling these situations with patience and diplomacy is key, as it helps maintain a positive environment and improves overall patient experience.

What is the difference between Patient Relations Assistant vs Medical Office Coordinator?

AspectPatient Relations AssistantMedical Office Coordinator
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare settings
Primary ResponsibilitiesPatient communication, appointment scheduling, patient satisfactionOffice management, scheduling, billing, administrative tasks

The Patient Relations Assistant focuses on patient communication and satisfaction, while the Medical Office Coordinator handles broader administrative duties. Both roles are essential in healthcare settings, often working together to ensure smooth patient experiences and efficient office operations.

What are the most commonly searched types of Patient Relations jobs in Texas?

The most popular types of Patient Relations jobs in Texas are:

What cities in Texas are hiring for Patient Relations Assistant jobs?

Cities in Texas with the most Patient Relations Assistant job openings:

Patient Relations Assistant jobs near you
Infographic showing various Patient Relations Assistant job openings in Texas as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Relations Assistant

Doctors McIntyre and Garza

Corpus Christi, TX • On-site

$11/hr

Full-time

Medical, Vision, Retirement, PTO

Posted 5 days ago

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Job description

We are hiring a Patient Relations Assistant! A patient relations assistant greets, guides, and manages the patients who walk in to the office and call. We are looking for friendly, cheerful people to add to our team!

Major areas of responsibility:

- Schedule appointments for patient for future dates, acceptance of walk-in visits

- Create and update electronic health records of patients, scan in forms of identification and insurance discounts

- Prepare the patients charts for the Optometric Assistants and overseeing the duties of the Optometric assistants

Company Description

Professional eyecare clinic, open 7 days a week. We provide in-person digital eye exams with a state of the art refraction system and imaging. Here at your convenience not ours.