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How much do patient relation coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient relation coordinator in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What is a patient relation coordinator?

Patient Relation Coordinators are healthcare professionals who act as liaisons between patients and medical staff to ensure a positive experience throughout the care process. They address patient concerns, answer questions, and help resolve issues related to appointments, billing, and communication with clinical staff. Their goal is to improve patient satisfaction and facilitate clear communication, making sure that each patient's needs and preferences are understood and met during their healthcare journey.

What are the key skills and qualifications needed to thrive as a patient relation coordinator?

To thrive as a Patient Relation Coordinator, you need strong interpersonal skills, knowledge of healthcare procedures, and typically a background in healthcare administration or a related field. Familiarity with hospital information systems, electronic health records (EHRs), and customer service software is commonly required. Exceptional communication, problem-solving abilities, and empathy are vital soft skills for resolving patient concerns and building trust. These skills ensure effective patient advocacy, satisfaction, and smooth communication between patients and healthcare staff.

What are some common challenges faced by patient relation coordinators and how can they be managed effectively?

Patient Relation Coordinators often encounter challenges such as managing high patient volumes, addressing diverse concerns, and balancing the needs of both patients and medical staff. Effective communication, strong organizational skills, and empathy are essential to navigate these situations. Proactively setting expectations, remaining calm under pressure, and collaborating closely with healthcare teams can help ensure patient satisfaction and smooth resolution of issues.

What is the difference between Patient Relation Coordinator vs Patient Advocate?

AspectPatient Relation CoordinatorPatient Advocate
CredentialsTypically requires healthcare or customer service experience; certifications varyOften requires healthcare knowledge; certifications like Certified Patient Advocate (CPA) are common
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, community health organizations, patient support groups
Employer & IndustryHealthcare providers, hospitals, clinicsHealthcare organizations, non-profits, patient support services
Search & Comparison IntentUnderstanding roles in patient communication and satisfactionAdvocating for patient rights and navigating healthcare systems

While both roles focus on patient interaction, the Patient Relation Coordinator primarily manages patient satisfaction and communication within healthcare facilities. In contrast, the Patient Advocate actively supports patients' rights and helps navigate complex healthcare systems. Both roles require healthcare knowledge but differ in scope and focus.

What degree do you need to be a patient relation coordinator?

A patient relation coordinator typically needs at least a high school diploma or equivalent, with many employers preferring a bachelor's degree in healthcare administration, communications, or a related field. Relevant skills include strong communication, customer service, and organizational abilities, and some positions may require knowledge of healthcare systems or certifications such as patient advocacy training.
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What are the most commonly searched types of Patient Relation jobs?

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Patient Relation Coordinator jobs near you
Infographic showing various Patient Relation Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

Patient Relations Coordinator

Pinnacle Dentistry

Colorado Springs, CO

$18 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Job description

Are you a Dental professional looking for an exciting new opportunity in Northern Colorado Springs? Pinnacle Dentistry is seeking a Full Time Patient Relations Coordinator to join our dynamic team. As a Patient Relations Coordinator, you will play a vital role in creating a positive experience for our patients from the moment they walk through our doors. You will be responsible for greeting patients, scheduling appointments, handling insurance claims, and providing exceptional customer service. What makes this position exciting?

You will have the chance to work in a fast-paced, customer-focused environment where your skills and expertise will directly impact the success of our practice. You will be surrounded by a team of energetic and professional individuals who share a passion for providing the highest quality dental care. We offer a competitive pay range of $18-$25 per hour, allowing you to be rewarded for your hard work and dedication. You will be given great benefits such as Medical, Dental, 401(k), Competitive Salary, Paid Time Off, and Continued Education. Don't miss out on this amazing opportunity to take your dental career to new heights with Pinnacle Dentistry. Apply today!

What does a Patient Relations Coordinator do?

As a Patient Relations Coordinator at Pinnacle Dentistry, you can expect each day to be fast-paced and filled with diverse responsibilities. Your main focus will be on delivering exceptional customer service to our patients. This will include greeting patients, checking them in, and assisting with the completion of necessary paperwork. You will also handle appointment scheduling, answer phone calls, and assist with insurance verification and claims.

Additionally, you will be responsible for maintaining a clean and organized front desk area, ensuring that patients feel comfortable and welcomed throughout their visit. Working closely with our dental team, you will play a key role in coordinating patient care and ensuring a seamless experience from start to finish. Our office operates Monday through Thursday, with occasional Fridays. This schedule provides you with a long weekend to recharge and enjoy your personal life.

If you thrive in a fast-paced environment and enjoy interacting with people, this position is perfect for you. Join our team at Pinnacle Dentistry and make a difference in the lives of our patients every day.

Requirements for this Patient Relations Coordinator job

To be successful as a Patient Relations Coordinator at Pinnacle Dentistry, you will need a combination of both technical and interpersonal skills. First and foremost, having some experience in the dental field is a must. This will ensure that you have a solid understanding of dental terminology, procedures, and insurance practices.

In terms of technical skills, proficiency in dental office software, such as Open Dental, is preferred. You will use these tools to manage patient records, schedule appointments, and process insurance claims. Additionally, basic computer skills including knowledge of Microsoft Office Suite (Word, Excel, Outlook) will be beneficial.

Excellent communication and interpersonal skills are essential for this role. You will be interacting with patients on a daily basis, so being able to communicate clearly and empathetically is crucial. Strong organizational skills will also come in handy as you will be responsible for maintaining accurate patient records and scheduling appointments efficiently.

While not required, an Associate or Bachelor degree is a plus, showcasing your commitment to education and professional growth. If you possess these skills and have a passion for providing outstanding patient care, we invite you to apply for the Patient Relations Coordinator position at Pinnacle Dentistry.

Knowledge and skills required for the position are:

  • Must have some experience in the dental field.
  • An Associate or Bachelor degree is a plus!
Join us!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!


Pinnacle Dentistry conducts background checks on all new hires.

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