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How much do patient relation coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for patient relation coordinator in the United States is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are Patient Relation Coordinators?

Patient Relation Coordinators are healthcare professionals who act as liaisons between patients and medical staff to ensure a positive experience throughout the care process. They address patient concerns, answer questions, and help resolve issues related to appointments, billing, and communication with clinical staff. Their goal is to improve patient satisfaction and facilitate clear communication, making sure that each patient's needs and preferences are understood and met during their healthcare journey.

What is the difference between Patient Relation Coordinator vs Patient Advocate?

AspectPatient Relation CoordinatorPatient Advocate
CredentialsTypically requires healthcare or customer service experience; certifications varyOften requires healthcare knowledge; certifications like Certified Patient Advocate (CPA) are common
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, community health organizations, patient support groups
Employer & IndustryHealthcare providers, hospitals, clinicsHealthcare organizations, non-profits, patient support services
Search & Comparison IntentUnderstanding roles in patient communication and satisfactionAdvocating for patient rights and navigating healthcare systems

While both roles focus on patient interaction, the Patient Relation Coordinator primarily manages patient satisfaction and communication within healthcare facilities. In contrast, the Patient Advocate actively supports patients' rights and helps navigate complex healthcare systems. Both roles require healthcare knowledge but differ in scope and focus.

What does a patient coordinator do?

A patient relation coordinator manages communication between patients and healthcare providers, ensuring patient needs are addressed and appointments are scheduled. They often handle patient inquiries, assist with paperwork, and coordinate care to improve patient satisfaction and experience.

Is patient coordinator salary hourly or annual?

Patient Relation Coordinators are typically paid an annual salary, though some positions may offer hourly wages depending on the employer and work schedule. Salaries can vary based on experience, location, and certifications, with full-time roles usually providing annual compensation packages.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides foundational experience in patient communication, administrative tasks, and medical office operations. It typically requires a high school diploma or certification and offers opportunities for skill development and career advancement in healthcare settings.

What is the most chill healthcare job?

A Patient Relation Coordinator typically has a relatively calm work environment focused on communication and patient support. The role often involves regular office hours, minimal physical demands, and requires strong interpersonal skills, making it a less stressful healthcare position compared to clinical roles.

What are the key skills and qualifications needed to thrive as a Patient Relation Coordinator, and why are they important?

To thrive as a Patient Relation Coordinator, you need strong interpersonal skills, knowledge of healthcare procedures, and typically a background in healthcare administration or a related field. Familiarity with hospital information systems, electronic health records (EHRs), and customer service software is commonly required. Exceptional communication, problem-solving abilities, and empathy are vital soft skills for resolving patient concerns and building trust. These skills ensure effective patient advocacy, satisfaction, and smooth communication between patients and healthcare staff.

What are some common challenges faced by Patient Relation Coordinators and how can they be managed effectively?

Patient Relation Coordinators often encounter challenges such as managing high patient volumes, addressing diverse concerns, and balancing the needs of both patients and medical staff. Effective communication, strong organizational skills, and empathy are essential to navigate these situations. Proactively setting expectations, remaining calm under pressure, and collaborating closely with healthcare teams can help ensure patient satisfaction and smooth resolution of issues.
More about Patient Relation Coordinator jobs
What cities are hiring for Patient Relation Coordinator jobs? Cities with the most Patient Relation Coordinator job openings:
What are the most commonly searched types of Patient Relation jobs? The most popular types of Patient Relation jobs are:
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What job categories do people searching Patient Relation Coordinator jobs look for? The top searched job categories for Patient Relation Coordinator jobs are:
Patient Relation Coordinator jobs near you
Infographic showing various Patient Relation Coordinator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,641 per year, or $20.5 per hour.
Patient Relations Coordinator I

Patient Relations Coordinator I

Hendrick Health

Abilene, TX • On-site

Full-time

Posted 13 days ago

Job description

JOB SUMMARY
  • The Patient Relations Coordinator provides effective internal marketing to patients, families, and other customers by responding to requests, concerns and special needs. This individual oversees and coordinates the complaint and grievance process to ensure that Hendrick responds to these issues in an appropriate, timely and professional manner. This individual identifies areas of needed improvement and takes action to facilitate those changes. Additionally, the Patient Relations Coordinator supervises other members of the patient relations department, as well as volunteers, to ensure the best use of time and resources for optimal departmental operations.

JOB REQUIREMENTS
  • Minimum Education
    • Bachelor's Degree or 10+ years related healthcare experience
  • Minimum Work Experience
    • 3-5 years nursing, patient relations, marketing, social work, or other relevant healthcare experience
  • Required Licenses/Certifications
  • Required Skills, Knowledge, and Abilities
    • Extreme diplomacy and tact
    • Excellent human relations and oral/written communication
    • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
    • Ability to learn and utilize multiple computer applications
  • Designated Driver
    • No
  • OSHA Category
    • 2 - Medium Risk

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