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Patient Relations Coordinator Jobs (NOW HIRING)

Trinityhealth

Patient Relations Coordinator

Boise, ID · On-site

Under general supervision, supports the Patient Relations Manager by serving as a coordinator, liaison and educator in regards to the patient and family concerns and grievance process. Additionally ...

Trinity Health

Patient Relations Coordinator

Boise, ID · On-site

Under general supervision, supports the Patient Relations Manager by serving as a coordinator, liaison and educator in regards to the patient and family concerns and grievance process. Additionally ...

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Patient Relations Coordinator information

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$15

$24

$35

How much do patient relations coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient relations coordinator in the United States is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.09 per hour, depending on experience, location, and employer.

What skills are needed for patient relations coordinator?

A patient relations coordinator needs strong communication and interpersonal skills to effectively interact with patients and staff. They should have excellent problem-solving abilities, empathy, and organizational skills, often utilizing electronic health records (EHR) systems. Additionally, knowledge of healthcare regulations and customer service experience are important for success in this role.

What is a patient relations coordinator?

Patient Relations Coordinators are professionals who act as a liaison between patients and healthcare providers to ensure a positive patient experience. They handle patient concerns, coordinate communication, and help resolve issues related to care, billing, or services. Their goal is to advocate for patients, improve satisfaction, and ensure that healthcare facilities deliver quality service. Additionally, they may collect feedback and assist in process improvement initiatives. This role is essential in maintaining trust and effective communication between patients and medical staff.

What does a patient relations coordinator do?

A patient relations coordinator is in charge of processing patients during their visit. Their duties include greeting patients, answering phones, scheduling appointments, verifying information, and preparing patient paperwork. Other responsibilities are to communicate with insurance companies, submit billing, and collect payments. In many cases, a patient relations coordinator updates medical files, handles records requests, obtains documents needed for insurance, and maintains office supplies. Patient relations coordinators also assist doctors and technicians throughout the day for smooth and efficient care of patients and can work in a hospital or other healthcare setting. Qualifications to become a patient relations coordinator vary.

What are some common challenges faced by patient relations coordinators, and how are they typically addressed?

Patient Relations Coordinators often encounter challenges such as managing high-stress situations, addressing patient complaints, and facilitating communication between patients and healthcare staff. To handle these effectively, coordinators rely on strong interpersonal skills, conflict resolution techniques, and a thorough understanding of hospital policies. Ongoing training and support from the healthcare team help coordinators navigate these challenges and maintain a positive patient experience.

What degree do you need to be a patient relations coordinator?

A patient relations coordinator typically needs at least a bachelor's degree in healthcare administration, communications, or a related field. Relevant skills include strong communication and customer service abilities, and some positions may prefer or require healthcare experience or certifications such as patient advocacy training.

What is the difference between Patient Relations Coordinator vs Patient Advocate?

AspectPatient Relations CoordinatorPatient Advocate
Primary RoleManages patient satisfaction, handles complaints, and facilitates communication between patients and healthcare providers.Supports patients' rights, educates them about their options, and assists in navigating healthcare systems.
Work EnvironmentHospital or clinic administrative offices, patient service departments.Hospitals, clinics, community health organizations, often directly interacting with patients.
CredentialsTypically requires healthcare or customer service experience; certifications vary.Often requires knowledge of healthcare policies; certifications like Patient Advocate Certification can be beneficial.

While both roles focus on patient support, the Patient Relations Coordinator primarily manages communication and satisfaction, whereas the Patient Advocate actively assists patients in understanding their rights and healthcare options. Both roles are essential for improving patient experience within healthcare settings.

What are the key skills and qualifications needed to thrive as a patient relations coordinator, and why are they important?

To thrive as a Patient Relations Coordinator, you need strong interpersonal skills, experience in healthcare administration, and often a bachelor's degree in a related field. Familiarity with hospital information systems, patient management software, and sometimes certification in patient advocacy or healthcare administration is common. Exceptional communication, conflict resolution, and empathy help build trust and address patient concerns effectively. These skills are essential for ensuring patient satisfaction, resolving issues efficiently, and maintaining a positive healthcare environment.
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Patient Relations Coordinator jobs near you
Infographic showing various Patient Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,960 per year, or $24.5 per hour.

Dental Patient Relations Coordinator

Cameo Dental Specialists

Maywood, IL • On-site

$20 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description


Overview

Dental Patient Relations Coordinator

Cameo Dental Specialists

We are seeking a friendly and organized Dental Patient Relations Coordinator to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Full Time


Responsibilities
  • Greet patients warmly and ensure a welcoming, professional environment
  • Schedule and confirm appointments, manage provider calendars
  • Answer phone calls, respond to inquiries, and manage patient communication
  • Verify insurance coverage and obtain necessary pre-authorizations
  • Process payments, handle billing, and maintain accurate financial records
  • Maintain patient records and ensure accurate data entry
  • Coordinate patient flow and assist with administrative support as needed
  • Ensure compliance with patient confidentiality and HIPAA regulations
  • Please note that additional responsibilities may be assigned

Qualifications

Requirements

  • High school diploma or equivalent

Preferred Skills

  • Excellent communication and customer service skills
  • Reliable, organized, and detail-oriented
  • Experience with dental practice management software
  • Proficiency with computers, including Microsoft Office applications
  • Knowledge of dental insurance and billing procedures

We Offer

  • Competitive Compensation
  • Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $20-$24 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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